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cookinglife.eu
Reviews:

537 reviews in the last 12 months3,281 total reviews  

4.05
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: May 25, 2020
The Trustmark indicates trustworthy online retailers.
cookinglife.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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May 5, 2023
 Verified review
Order # 7711441 made on 12th April 2023 still has not been delivered. I have made numerous attempt to contact your company. No one answers the phone. No-one has responded to my emails. No-one has responded to the contact form sent from your website. The ONLY response has been from a chat box. Your colleague simply gave a tracking number which as previously explained was invalid. After that initial response they stopped answering the query. We would like our money back. You owe us 45.84€. This has been a frustrating and expensive experience. This cannot be a 'trusted shop'
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May 5, 2023
 Verified review

Do not buy from these people

The item I purchased was of such poor quality that it was completely unfit for purpose - as in totally useless. I sent a polite email to Cookinglife (with images) explaining the issue - guess what... I got completely ignored. Have tried again over a week later. Let's see what happens.
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May 3, 2023
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La baule Memphis

IT would be nice if the delivery time was shorter
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May 2, 2023
 Verified review

They don't respond to contact messages.

Made an order then 5 minuites later found the same item £20 cheaper and with next day delivery so immediately contacted them to cancel. No response then 2 days later the item ships. Now when it eventually arrives (10 days later) I'll have to go through the rigmarole of sending it back again, costing me and them unnecessary shipping. Pain in the arse.
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May 1, 2023
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Apr 29, 2023
 Verified review

Beats Amazon

Excellent choice, great value and rapid delivery
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Apr 29, 2023
 Verified review
Bought 4 glasses, came from Holland quicker than a uk store (4days sun-weds), postage was a fiver. And packing was stupendous, there was no way those puppies were getting damaged in transit.
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Apr 29, 2023
 Verified review

No shipping and no answers on email or WhatsApp

No answers on email or WhatsApp. I ordered two weeks ago and one week ago. Not a single item has shipped or email answered, but my credit card has been charged for both.
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Apr 28, 2023
 Verified review

Broken and replaced

Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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Apr 28, 2023
 Verified review
Good selection and quick to deliver with good packaging for glass
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Apr 28, 2023
 Verified review
Very well packaged & lovely product
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Apr 27, 2023
 Verified review
Ordered 4 cup and all arrived smashed, very poor packaging
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Apr 25, 2023
 Verified review
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