cookinglife.euReviews:
992 reviews in the last 12 months3,970 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Most relevant negative review
Dec 11, 2023
Verified review
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
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Reviews for cookinglife.eu
11 days ago
Verified review
Everything perfect
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Answer by cookinglife.eu
10 days ago
Dear Julius,
How nice to hear that everything was perfect!
Thank you for your review, and we hope to welcome you back to Cookinglife soon!
Kind regards,
Team Cookinglife
12 days ago
Verified review
Order was processed and arrived a few days later than expected but that worked out ok
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Answer by cookinglife.eu
12 days ago
Dear Margaret,
Thank you for your message and for your understanding despite the delay! We"re sorry your order arrived later than expected. We"re glad to hear that everything worked out in the end. If you have any further questions or can we help you with anything else, please feel free to let us know!
Kind regards,
Team Cookinglife
12 days ago
Verified review
Le Creuset kettle
Great product, swiftly dispatched and easily tracked.
Very grown up kettle, if you haven't got one - you've never lived.
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Answer by cookinglife.eu
12 days ago
Dear Colin,
Thank you for your lovely review! Enjoy your Le Creuset kettle. It sounds like it will be a real asset in your kitchen. Enjoy it!
Kind regards,
Team Cookinglife
13 days ago
Verified review
very prompt delivery. Arrived very well packaged.
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Answer by cookinglife.eu
13 days ago
Dear Anne,
Thank you for your positive review! Glad the delivery was quick and that everything arrived well packaged.
We hope to welcome you to Cookinglife again soon!
Kind regards,
Team Cookinglife
13 days ago
Verified review
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13 days ago
Verified review
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13 days ago
Verified review
El empaquetado es malo
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Answer by cookinglife.eu
13 days ago
Dear Angeles,
Thank you for your feedback. We are sorry to hear that you are not satisfied with the packaging. We strive to ship all our products safely and well-packaged, so your comment is very important to us.
Thank you for your feedback, we will definitely take this on board to improve our service. If anything is damaged or you need further help, please feel free to let us know! We hope to see you at Cookinglife again soon anyway.
Kind regards,
Team Cookinglife
13 days ago
Verified review
Great quality and service
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Answer by cookinglife.eu
13 days ago
Dear Ian,
Thank you for your positive feedback! Great to hear that you are happy with the quality and our service.
We hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
13 days ago
Verified review
Like the product and the service
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Answer by cookinglife.eu
13 days ago
Dear Nerys,
Thank you for your lovely review! Glad you are satisfied with both the product and our service.
We hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Oct 10, 2024
Verified review
Very happy with purchase
Very quick delivery, packed very well indeed.
Overall very happy indeed
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Answer by cookinglife.eu
13 days ago
Dear Paul,
How nice to hear that you are so happy with the quick delivery and good packaging!
Thanks for your positive review, and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Oct 9, 2024
Verified review
Perfect.
Competitively priced item, excellent communication & I really appreciated the added security for the online purchase. I got regular tracking information & can’t fault the entire transaction. I would definitely use your company again.
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Answer by cookinglife.eu
12 days ago
Dear Claire,
How great to hear that you are so satisfied with the price, communication, and security of your online purchase! Glad you also appreciated the tracking information and that everything went according to plan.
Thanks for your trust, and we look forward to seeing you again at Cookinglife!
Kind regards,
Team Cookinglife
Oct 9, 2024
Verified review
Easy and super fast delivery - thanks
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Answer by cookinglife.eu
Oct 9, 2024
Dear Vivi Nordestgaard,
Thank you for your 5-star review! We"re delighted to hear that you found the delivery easy and super fast.
If you ever need any assistance or have questions, don"t hesitate to contact us. We look forward to serving you again soon!
Best regards,
Cookinglife Team
Oct 8, 2024
Verified review
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Oct 8, 2024
Verified review
Received my order so fast and delighted with it. Brilliant service
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Answer by cookinglife.eu
Oct 9, 2024
Dear Jacqueline & Denis Mangan,
Thank you for your 5-star review! We"re thrilled to hear you received your order so quickly and are delighted with it. It"s wonderful to know you"re pleased with the service!
If you need anything else, feel free to reach out. We look forward to serving you again.
Best regards,
Cookinglife Team
Oct 7, 2024
Verified review
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Oct 7, 2024
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Oct 7, 2024
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Oct 7, 2024
Verified review
No fastway in Ireland anymore, yeeah…
Very happy to see that you don't use fastway couriers to deliver in Ireland. I have ordered from cookinglife before but this is the first time there was no breakages.
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Answer by cookinglife.eu
Oct 8, 2024
Dear Edward,
How nice to hear that everything arrived in one piece this time! We understand how important it is that your order arrives at your home in perfect condition.
Thank you for your trust and we hope to welcome you again soon at Cookinglife!
Kind regards,
Team Cookinglife
Oct 6, 2024
Verified review
Received my delivery and i have to say im so happy with it
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Answer by cookinglife.eu
Oct 7, 2024
Dear Tina,
Thank you for your lovely review! How nice to hear that you are happy with your delivery.
Enjoy your purchases!
Kind regards,
Team Cookinglife
Oct 6, 2024
Verified review
Happy with purchase
Saucepans are really good quality, lids are heavy. Service was excellent
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Answer by cookinglife.eu
Oct 7, 2024
Dear Patricia,
Thank you for your review! We are happy to hear that you are satisfied with the quality of the sauce pans and the service.
If you have any further questions or would like to view more products, we are always at your service!
Kind regards,
Team Cookinglife