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cookinglife.eu
Reviews:

1,044 reviews in the last 12 months4,030 total reviews  

4.81
Excellent

Trustmark
Valid

Includes Buyer Protection
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Most relevant positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Most relevant negative review

Dec 11, 2023
 Verified review
1. make sure the posted customer service telephone number works. 2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
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Reviews for cookinglife.eu

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Oct 16, 2024
 Verified review
Brilliant site, brilliant price, perfectly packaged and best quality product. Delivered in perfect condition and on time.
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Answer by cookinglife.eu
Oct 17, 2024
Dear Joseph, Thank you for your great feedback! How nice that you are so satisfied with our site, prices, packaging and product quality.  We are happy that everything was delivered perfectly and on time. We hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife
Oct 16, 2024
 Verified review
Good price point with fast & efficient service So very pleased
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Answer by cookinglife.eu
Oct 17, 2024
Dear Chrarles, Thank you for your positive review! Great to hear that you are happy with the value for money and our fast, efficient service.  We hope to welcome you back to Cookinglife soon!  Kind regards, Team Cookinglife
Oct 16, 2024
 Verified review
Great products at competitive prices.......Cannot say enough positive about the excellent Customer Service!! Thank you!!
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Answer by cookinglife.eu
Oct 17, 2024
Dear Marti, Thank you so much for your wonderful feedback! We"re thrilled to hear that you"re happy with our products and competitive prices, and that our customer service made a great impression.  We truly appreciate your kind words and hope to welcome you back to Cookinglife soon!  Kind regards, Team Cookinglife
Oct 15, 2024
 Verified review
All good, no problems whatsoever
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Answer by cookinglife.eu
Oct 16, 2024
Dear Colin, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Oct 15, 2024
 Verified review
All good arrived in good time
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Answer by cookinglife.eu
Oct 16, 2024
Dear Wendy, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
NL
Niamh L.
Dublin
Oct 15, 2024
 Verified review
Great product and great price
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Answer by cookinglife.eu
Oct 16, 2024
Dear Niamh, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Oct 15, 2024
 Verified review

Good price, easy ordering, delivery a bit later than promised.

Price competence with local (Austrian) online provider. Ordering was easy and stated delivery time earlier than Amazon. Actual delivery time was 14 Oct (stated at time of order was 11 Oct). Tracking information was excellent until parcel arrived in Austria then no updates until delivery. Would use cookinglife again. I suggest tightening up delivery and/or timing expectations.
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Answer by cookinglife.eu
Oct 15, 2024
Dear James, Thank you for your comprehensive and helpful feedback! Glad to hear that you found the ordering process easy and that our prices are competitive. We understand that the difference in the expected and actual delivery date can be frustrating, as well as the missing tracking information in the final stage of delivery.  We will definitely take this on board to further improve our communication and delivery expectations. We appreciate that you would consider Cookinglife again, and we hope your next experience will be even better! Kind regards, Team Cookinglife
Oct 15, 2024
 Verified review
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Oct 14, 2024
 Verified review

Fantastic service from ordering to delivery and fantastic value for money.

It was very easy to use the web site. Fantastic value for money and fast affordable delivery.
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Answer by cookinglife.eu
Oct 14, 2024
Dear Declan, Thank you for your lovely review! How nice to hear that you are happy with our website, prices and delivery. Enjoy your purchases and hopefully we"ll see you at Cookinglife again soon! Kind regards, Team Cookinglife
Oct 14, 2024
 Verified review
Product was as described (not photoshoped). Delivery was quick
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Answer by cookinglife.eu
Oct 14, 2024
Dear Aline, Thank you for your lovely review! Great to hear that everything was to your liking. Enjoy your purchase! Kind regards, Team Cookinglife
Oct 14, 2024
 Verified review
Excellent service & good quality product
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Answer by cookinglife.eu
Oct 14, 2024
Dear Caroline, Thank you for your lovely feedback! Great to hear that you are satisfied with our service and product quality.  We hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife
Oct 14, 2024
 Verified review
Great price. Very fast and efficient delivery. Items as described. Will definitely use again!
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Answer by cookinglife.eu
Oct 14, 2024
Dear Steve, Thank you for your lovely review! Enjoy your purchases and we look forward to seeing you again at Cookinglife. Kind regards, Team Cookinglife
Oct 13, 2024
 Verified review
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Oct 13, 2024
 Verified review
Service top class
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Answer by cookinglife.eu
Oct 14, 2024
Dear John, What a lovely review, thank you for your compliments! We are happy that you experience our service as top notch.  We hope to welcome you at Cookinglife again soon! Kind regards, Team Cookinglife
Oct 12, 2024
 Verified review
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Oct 12, 2024
 Verified review
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Oct 12, 2024
 Verified review
All ok and arrived on time
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Answer by cookinglife.eu
Oct 14, 2024
Dear Marcin, Great to hear that everything was fine and arrived on time! Thanks for your positive feedback, and hopefully we"ll see you at Cookinglife again soon!  Kind regards, Team Cookinglife
Oct 12, 2024
 Verified review
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Oct 12, 2024
 Verified review
It's quick and easy to use
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Answer by cookinglife.eu
Oct 14, 2024
Dear Denham, Thank you for your great 5-star review! Glad you found our service fast and convenient.  We hope to see you at Cookinglife again soon!  Kind regards, Team Cookinglife
Oct 12, 2024
 Verified review
Everything perfect
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Answer by cookinglife.eu
Oct 14, 2024
Dear Julius, How nice to hear that everything was perfect!  Thank you for your review, and we hope to welcome you back to Cookinglife soon!  Kind regards, Team Cookinglife