My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
Dear Aina, Thank you for the 5 star review! We are glad that you are satisfied with our service. If you have any questions or comments in the future, please do not hesitate to contact us.
Mar 10, 2024
Verified review
Cookinglife delivered quickly and well packed.
I wanted to add some more bowls to my collection of Villeroy Boch rock and found the rock glow 24cm just what I wanted and at a very keen price so I ordered them from cookinglife expecting them to take at least a week to be delivered but all 4 arrived within days, well packed and arriving with care.
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Answer by cookinglife.eu
Mar 10, 2024
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart.We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Mar 10, 2024
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Mar 10, 2024
Dear Kevin, Thank you for your five star review! We are happy to hear that you are satisfied with our service. If there is anything we can help you with in the future, please do not hesitate to contact us.
Mar 9, 2024
Verified review
All was easy and prompt, well packed and safely delivered.
Can you use less plastic though (much was cardboard but some was bubble wrap).
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Mar 10, 2024
Beste Elizabeth, Bedankt voor je mooie review! We zijn blij dat alles naar wens is verlopen. Ook waarderen we je feedback over het gebruik van plastic in onze verpakkingen. We zijn constant op zoek naar manieren om onze impact op het milieu te verminderen en zullen je suggestie meenemen in onze overwegingen. Veel plezier met je aankoop!
Mar 9, 2024
Verified review
Excellent item and quick delivery
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Mar 10, 2024
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart. We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart.We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
A very efficient service and product arrived on time. Many thanks
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Mar 10, 2024
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart. We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Mar 7, 2024
Verified review
Lovely glasses, great price very happy
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Mar 10, 2024
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart.We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Mar 6, 2024
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Mar 7, 2024
Dear Dave, I see there is no comment or question in your post. Is there anything I can help you with? Please let us know, we are ready to help you!
Dear Erin,
Thank you so much for your glowing review! We're thrilled to hear that you find our products beautiful and that they were packaged to your satisfaction. Your appreciation means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, feel free to reach out. We look forward to serving you again in the future!
Mar 5, 2024
Verified review
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Mar 7, 2024
Dear Rami, Thank you for your lovely review! We are happy to hear that you are satisfied. If there are any questions or comments in the future, we would love to hear from you.
Mar 5, 2024
Verified review
Great prices. Cheaper than I saw elsewhere. The product is of high quality. Delivery was quick, lots of updates and the item was well packed. I would definitely order again
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Mar 7, 2024
Dear Ben, Thank you for your lovely review! We are very happy to hear that you are satisfied with the prices, product quality, fast delivery and our communication. We look forward to welcoming you again on your next order.
Mar 5, 2024
Verified review
👍
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Mar 7, 2024
Dear Hazel, Thank you for your lovely review!
Mar 5, 2024
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Mar 7, 2024
Dear Paulo, Thank you for your review! We are glad that you are satisfied. Should you have any questions or need help in the future, we are always here for you.
Mar 3, 2024
Verified review
Got exactly what I want at a reasonable price
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Mar 4, 2024
Dear Aglaia, Thank you for your lovely review! We are glad you found exactly what you were looking for and at a reasonable price. We hope you enjoy your purchase. Kind regards, Team Cookinglife!
Mar 3, 2024
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Mar 4, 2024
Dear Judith, Thank you for the five-star review! We are happy to see that you are satisfied with our service. We hope you enjoy your gourmet system! If you have any questions in the future, we would be happy to hear from you. Kind regards, Team Cookinglife
Mar 3, 2024
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Mar 3, 2024
Dear Sandra, Thank you for your lovely review! We hope you enjoy your purchase at Cookinglife. If you have any questions or comments, please let me know!
No complaints from me, item was as described and delivered promptly
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Mar 4, 2024
Dear Kendrick, Thank you for your lovely review! Have fun with your new steak forks. If you have any questions or comments in the future, we"d love to hear from you. Kind regards, Team Cookinglife
Mar 2, 2024
Verified review
Very good service, well packed very satisfied many thanks.
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Mar 3, 2024
Dear Roger, Thank you for your lovely review! We are happy to hear that you are satisfied with our service and that everything arrived well. Enjoy your purchase!
Mar 2, 2024
Verified review
Great product, excellent customer service throughout
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Mar 3, 2024
Dear Jane, Thank you for your lovely review! We are glad you are satisfied with our product and customer service. We hope to welcome you back to Cookinglife in the future.
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