Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You
CookingLife
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7 months ago
Ordered on November 2021. Never received the order. Customer service almost impossible to reach, only providing standard Whatsapp replies without any follow-up. Also Trusted Shops didn't work, as I filed (in time), but they replied that they can't act because Cookinglife is 'working on it'...and now the protection has expired. It certainly feels like a Catch-22 scam.
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Verified review
1 year ago
The goods arrived on time, however they were damaged and not during the delivery. Both the case and the cutlery inside were marked. The knifes also looked to be different in colour. When requesting to send it back, I received an address label, but it will still cost me to send it back from the UK. Not impressed and be warned if buying from the UK as it will cost you to send anything back.
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1 year ago
Take more accurate pictures.
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Answer by Cookinglife
1 year ago
I am sorry to hear you are unhappy with the photos on our website. Please feel free to forward your ideas to our customer service. We are happy to improve our website for you!
Kind regards,
Your Cookinglife Team
Verified review
1 year ago
Ordered 2 Belgian beer glasses which arrived totally smashed in the box, poorly wrapped. Informed company but not yet had a response.
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1 year ago
Me ha llegado incompleto...faltan las tapas de los dispensadores.
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1 year ago
Very bad experience and poor comunication, I ser that was a mistake in the delivery adress, send in the same moment an email to made the correction, Without any answer. Answer was given after sending the order without any possibility to solve. At the moment I already pay another transport tax to try received the order
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