TrustmarkValid
TrustmarkValid
certified since: May 25, 2020
updated on: Jun 5, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Apr 28, 2023
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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the most relevant critical review
May 5, 2023
Order # 7711441 made on 12th April 2023 still has not been delivered. I have made numerous attempt to contact your company. No one answers the phone. No-one has responded to my emails. No-one has responded to the contact form sent from your website. The ONLY response has been from a chat box. Your colleague simply gave a tracking number which as previously explained was invalid. After that initial response they stopped answering the query. We would like our money back. You owe us 45.84€. This has been a frustrating and expensive experience. This cannot be a 'trusted shop'
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Reviews for Cookinglife
Verified review
4 days ago
I received my items late and partially damaged. they do not answer emails or inquiries through site. I requested refund and have nit heard back. Very bad customer service indeed!
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Verified review
May 22, 2023
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Verified review
May 22, 2023
Some items in my delivery were smashed. Shop failed to reply to my email or WhatsApp message for replacement.
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Verified review
May 18, 2023
Everything is fine,just on my dinner set is couple of black spots.
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Verified review
May 5, 2023
Order not complete
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Verified review
Apr 28, 2023
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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Verified review
Apr 26, 2023
To get the items I have ordered.
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Verified review
Apr 21, 2023
broken items / damaged goods and no contact back
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Verified review
Mar 25, 2023
I order a small frying pan from the picture that was shown with a omelette and 4 slices of tomatoes on it, l presumed that was what l was getting it was 10cm nit 10inchs. I have posted it back exactly how l received it so now l wait for my refund.
Kindest regards Bernie
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Answer by Cookinglife
Mar 27, 2023
Sorry to hear that you were disappointed by the product.
On the product page, we provide measurements of all products in cm. Sometimes, the size in inches is also available.
Verified review
Mar 20, 2023
As a person with many handicaps, who enjoys my time in the kitchen, cooking many meals, + oreoaring for days in advance
+ freezing for the week ahead,
my one complaint:
NO LOG-IN, + INABILITY TO CHECK ON ORDERS PLACED!
& having these handicaps; Adding photos is near impossible!
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Answer by Cookinglife
Mar 27, 2023
Thank you for leaving feedback.
Verified review
Mar 19, 2023
The product is very small. - I guess the dimensions were there but it looked like it was a cake stand - it could only hold one - perhaps two cakes per layer. Not suitable for its purpose. - wooden trays may be useful for plate mats or serving different cheese etc but not for its destine use
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Answer by Cookinglife
Mar 27, 2023
Sorry to hear that the cake stand you received did not meet your expectations. We try to always disclose the dimensions of our products as accurately as possible on the product page. Thank you for leaving feedback!
Verified review
Mar 12, 2023
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Mar 7, 2023
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Mar 5, 2023
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Verified review
Feb 22, 2023
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Verified review
Feb 12, 2023
Delivery was quick - thank you, but 2 of the items I ordered were broken. I have sent an e- mail with pictures to your customer service.
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Answer by Cookinglife
Feb 20, 2023
Sorry to hear that some of your order arrived not intact. Thank you for leaving feedback regardless!
Verified review
Feb 9, 2023
No reply to my email query.
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Answer by Cookinglife
Feb 20, 2023
Very sorry to hear it! Have you tried reaching us by phone?
Verified review
Feb 6, 2023
one plate of Porcelain dining set arrived broken
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Answer by Cookinglife
Feb 7, 2023
Very sorry to hear it! Please contact us to resolve the matter as soon as possible. All our contact information is available on our website.
Verified review
Feb 6, 2023
I still have not received my item and no notification that it has been shipped. I also sent an email to their customer service regarding this and have not had a response from it. I bought this grill pan as part of a gift and need it for next week.
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Answer by Cookinglife
Feb 7, 2023
Very sorry to hear that. If you have not received an answer to your email yet, please do not hesitate to reach us by phone to solve the matter quickly. All our contact information is available on our website.
Verified review
Feb 5, 2023
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