cookinglife.eu- Logo - reviews

cookinglife.eu
Reviews:

549 reviews in the last 12 months3,009 total reviews  

3.81
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: May 25, 2020
The Trustmark indicates trustworthy online retailers.
cookinglife.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for cookinglife.eu

 Sort by  
Relevance
(344)
(21)
(23)
Reset
10 days ago
 Verified review

Positive experience on every occasion

I have used Cookinglife multiple times, positive experience on every occasion. Great communication, fast dispatch and delivery, to the UK, great packaging also. Very competitive priced products, exceptional value shipping. Would certainly use this company in the future.
Report review
Answer by cookinglife.eu
9 days ago
Dear Paul, We are delighted with your kind words! It is always nice to know that our customers are satisfied with our service, We are especially happy to hear that you appreciate our competitive prices and fast delivery. We do our best to get your cooking supplies to you as soon as possible! Kind regards, Team Cookinglife
Nov 16, 2023
 Verified review

Uncertain at first but it went well at last! Thank you!

It was little uncertain do I get my order with all items in it I ordered and when it might happen but when I did get it, everything was all right and I did get all and in very good shape. Thank you! I recommend this service.
Report review
Answer by cookinglife.eu
Nov 17, 2023
Dear Juha, Thank you for sharing your experience! We apologise for any uncertainty about your order, but are pleased to hear that everything arrived in good condition and that you received all items as ordered. Thank you! We greatly appreciate your recommendation of our service. Kind regards, Team Cookinglife
4 days ago
 Verified review
certain brain don't make it to the UK, post Brexit nonsense. Thanks for bridging this all so unnecessary gap, @Cookinglife :)
Report review
Answer by cookinglife.eu
4 days ago
Dear Pierre, Thank you for your kind words! We"re glad to hear that we could help to bridge the gap and get your items to you in the UK, despite the post Brexit challenges. If you have any other questions or need further assistance, feel free to ask. Kind regards, Team Cookinglife
12 days ago
 Verified review
Arrived very quick, excellent communication and quality product.
Report review
Answer by cookinglife.eu
12 days ago
Dear Cinzia, That"s great to hear! We"re thrilled that your order arrived quickly and that you are happy with the quality of the product. We always strive to offer the best possible communication to our customers, so your feedback is truly appreciated. Enjoy your new product. Happy cooking! 🍳
15 hours ago
 Verified review
Everything perfect. Good customer service and delivery on time
Report review
Answer by cookinglife.eu
4 hours ago
Dear Bruna, Thanks for sharing your experience with Cookinglife! How nice to hear that you are satisfied with our service and fast delivery. Enjoy your new wine glasses and make beautiful memories with every sip! Cheers to pleasant moments and delicious wines! See you soon in our webshop, we have many more beautiful things in store for you :) Kind regards, Team Cookinglife
6 days ago
 Verified review

Every thing that I wanted quality excellent and service very good would buy from here again

Every thing that I wanted quality excellent
Report review
Answer by cookinglife.eu
5 days ago
Dear Liz,  That"s fantastic to hear!  We"re thrilled that you"re happy with the quality of your purchase and our service. It"s always our aim to make sure you have everything you need for your kitchen, so we"re glad we could help.  If you ever need anything else, remember we"re just a click away. Enjoy your new items! Kind regards, Team Cookinglife
Nov 12, 2023
 Verified review
Good products and great service!
Report review
Answer by cookinglife.eu
Nov 13, 2023
Dear Julie, Thank you for sharing your positive experience with Cookinglife! Great to hear that you are satisfied with the quality of our products and our service. We hope your new Mepal items will make your kitchen practice even more practical and fun. Enjoy them! We hope to welcome you back to our webshop soon :) Kind regards, Team Cookinglife
Nov 11, 2023
 Verified review

Great prices and fast reliable delivery

Many thanks, great value.
Report review
Answer by cookinglife.eu
Nov 13, 2023
Dear Sean, Thank you for sharing your positive experience with Cookinglife! Great to hear that you are happy with our prices and fast delivery. Enjoy your new scented burner refill! Let those lovely scents float around. Enjoy! See you soon in our webshop. We have many more beautiful things in store for you :) Kind regards, Team Cookinglife
9 days ago
 Verified review
Packed and protected well
Report review
Answer by cookinglife.eu
9 days ago
Dear Stephen, How great to hear that the thermos was well and securely packaged! We hope this thermos keeps your hot drinks at just the right temperature. If you need any more kitchen supplies in the future, we are always here for you. Thanks for your positive feedback and have fun with your new thermos! Kind regards, Team Cookinglife
2 days ago
 Verified review
Report review
Answer by cookinglife.eu
2 days ago
Dear Paolo,  Thank you for your 5-star rating!  Enjoy your Ballarini Palermo frying pan.  Let us know if you need anything else. With kind regards, Team Cookinglife
3 days ago
 Verified review
Report review
Answer by cookinglife.eu
3 days ago
Beste Tanja Korpelainen, Geweldig om te horen dat je zo blij bent met de Maxwell & Williams schaaltje, serveerschaal, kom & ontbijtbord!  We zijn blij dat ze aan je verwachtingen voldoen. Bedankt voor het delen van je positieve ervaring.  Geniet van je aankopen! Met vriendelijke groet, Team Cookinglife
4 days ago
 Verified review
Report review
Answer by cookinglife.eu
3 days ago
Beste klant, Fijn om te horen dat je tevreden bent met de Le Creuset Braadpan Ovaal Signature Azure!  We zijn blij dat het aan je verwachtingen voldoet en dat het een waardevolle aanvulling is in je keuken.  Bedankt voor het delen van je positieve ervaring en veel kookplezier met je nieuwe braadpan! Met vriendelijke groet, Team Cookinglife
5 days ago
 Verified review
Report review
Answer by cookinglife.eu
5 days ago
Dear Lisa, Thank you for your positive review! Enjoy your new Nespresso cup holder! We hope it will make your favourite coffee moments even more organised and enjoyable. We hope to welcome you back to our webshop soon :) Kind regards, Team Cookinglife
Nov 13, 2023
 Verified review
Report review
Answer by cookinglife.eu
Nov 14, 2023
Dear Patricia, It"s great to see your 5-star review! We love to hear that you are satisfied with our service. Enjoy your day and keep cooking! Kind regards, Team Cookinglife
Nov 7, 2023
 Verified review
Report review
Answer by cookinglife.eu
Nov 8, 2023
Lieber Andrew, vielen Dank für Ihre positive Bewertung! Wir hoffen, dass Ihnen Ihre neue Wokpfanne gefällt. Viel Spaß damit!    Mit freundlichen Grüßen, Team Cookinglife
Oct 19, 2023
 Verified review
I ordered 6 Erdinger Beer glasses with Cooking Life , I was a little worried, that the glasses would arrive damaged,…. I need not have worried, the glasses were well packaged, and well marked Fragile … I am very happy with my purchase, and look forward to more deliveries from Cooking Life
Report review
Answer by cookinglife.eu
Oct 28, 2023
Dear Donald, Thank you for your positive review. We are pleased to hear that you are satisfied with the packaging of your order. Our employees in the warehouse pack the packages every day with the greatest care, so it is good to hear that you received them in good order. We hope you can now enjoy your beer even more with these beautiful Erdinger glasses! See you soon in our shop! We have many more beautiful things in store for you. Kind regards, Team Cookinglife
Oct 13, 2023
 Verified review
I love their product line I love the speed of delivery and love the range of products to choose from...
Report review
Answer by cookinglife.eu
Oct 28, 2023
Dear Sean, Thank you for your positive review! We are delighted to hear that you are happy with the quick delivery and our products. Have fun with your purchase :) We hope you come back to check out our collection again soon! Kind regards, Team Cookinglife
Oct 15, 2023
 Verified review
Great prices and excellent selection. Also the despatch team know how to pack parcels correctly. Highly recommended.
Report review
Answer by cookinglife.eu
Oct 16, 2023
Good afternoon Andrew, Thank you for your review. Glad to hear you are happy with the service, we always try to pack all packages as well as possible. Enjoy your beer glasses! Kind regards, Team Cookinglife
Oct 25, 2023
 Verified review
Always great offers on great quality wine glasses Easy to nagivate website
Report review
Answer by cookinglife.eu
Oct 25, 2023
Dear Eileen, Thank you so much for your kind words! It"s great to hear that you enjoy our selection of wine glasses and find our website easy to navigate. Enjoy your red wine glasses! Kind regards, Team Cookinglife
Nov 1, 2023
 Verified review
Good qualities, cups so cute, well communication , quick dispatch and delivery.
Report review
Answer by cookinglife.eu
Nov 1, 2023
Dear customer, We"re thrilled to hear that you"re happy with your purchase and our service! It"s great to know that you"re enjoying your cute cups and that our communication and delivery speed met your expectations. If you have any other questions or need further assistance, don"t hesitate to let us know.  Enjoy your cups! Best regards, Cookinglife team