cookinglife.euReviews:
544 reviews in the last 12 months3,293 total reviews
Good
TrustmarkValid
Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Top negative review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
Sep 1, 2023
Verified review
Great delivery service
Great tracking and communication of status of order.
Great price point.
Product was wrapped like a baby.
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Answer by cookinglife.eu
Sep 4, 2023
Good afternoon, Thank you for the review. Great to hear that you are satisfied with the service! If you have any further questions we would like to hear from you. Kind regards, Team Cookinglife
Aug 29, 2023
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Answer by cookinglife.eu
Sep 4, 2023
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
Aug 28, 2023
Verified review
Didn't make it clear that the appliance would have a eu plug
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your review! We are a Dutch company so you can expect all our products to have an EU plug. Apologies for the inconvenience. Kind regards, Team Cookinglife
Aug 28, 2023
Verified review
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Answer by cookinglife.eu
Sep 8, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 27, 2023
Verified review
Delivery time of 2 weeks seems excessive.
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your review! Annoyed to hear that the shipping time was a little longer than you might expect. It could be that your item was out of stock at first which caused the delivery to take 2 weeks. Apologies for the inconvenience. Kind regards, Team Cookinglife
Aug 26, 2023
Verified review
Quick service and delivery
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Answer by cookinglife.eu
Sep 8, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 26, 2023
Verified review
Delivery was in good time,But 2 items were broken in transit.I sent email and photos but I am still waiting contact
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your review! Annoyed to hear that you have not yet received a response from us. Did you make a request via Returnless or did you send us an email? I look forward to hearing from you. Kind regards, Team Cookinglife
Aug 25, 2023
Verified review
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Answer by cookinglife.eu
Sep 8, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 24, 2023
Verified review
Professional, trustworthy, quick, good offers
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Answer by cookinglife.eu
Sep 5, 2023
Dear Nikflux, Thank you for your positive review! Great to hear that you are satisfied with our service. We hope you enjoy your order! Kind regards, Team Cookinglife
Aug 23, 2023
Verified review
Great delivery items perfect
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Aug 22, 2023
Verified review
BBQ cooking mats
Thanks, I got them before and ordered more. Great for the BBQ.
Great service with a fast delivery
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Aug 20, 2023
Verified review
Very easy to order and delivery was very wuick
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Aug 19, 2023
Verified review
Quick delivery great products
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your review. Great to hear that the order was delivered quickly and everything was well received. We hope you enjoy your order.
Aug 19, 2023
Verified review
Bought 10 dip dishes. Good service from EU. Very well packed, no breakages. Perfect size and perfect colour
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Aug 18, 2023
Verified review
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Aug 17, 2023
Verified review
Webshop was nice and easy to use.
Plates where very well packed.
Webshop picture didn't had correct colour's or i got wrong plates. Pictures colour was so much brighter. When plates arrived, i was disappointed of difference. transportation time was promised 3-4, but it took 10 days to arrive to Finland.
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your review. Annoyed to hear that your delivery arrived late. If you think you have received the wrong colour we would like to receive a photo of this. When we receive this photo we can take a look with you to see if you have received the wrong colour. I hope to have informed you sufficiently.
Aug 15, 2023
Verified review
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Answer by cookinglife.eu
Aug 17, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 14, 2023
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Speedy delivery.
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Answer by cookinglife.eu
Aug 17, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 14, 2023
Verified review
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Answer by cookinglife.eu
Aug 17, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 13, 2023
Verified review
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Answer by cookinglife.eu
Aug 17, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife