cookinglife.euReviews

Good item well described, well priced.well packaged and Delivered. Could have communicated that item had been delayed instead I had to ask. When I did ask I got a bit response which had no bearing on the query.

only 5 knives arrived instead of 6, no reply in 3 days from customer services. I have asked for the missing knife to be sent out

good prices, wide selection and fast delivery

They sent it quickly and the goods arrived in good shape. Good communication with updates. The only thing that is missed clearly that the ordered goods arrived in individual pack per set per person, not as a one set. This should be better communicated. Luckily for myself it's not an issue.

Reasonably priced & good range. Delivery takes a while though.

Good this time i had a broken glass in the past which they failed to replace

All good, was notified of delivery progress.

Not received order yet

I ordered a smeg coffee machine last month (16th) and still haven’t received it (5th July) It says 3-5day delivery!! I haven’t heard from them and when you try and contact them——— well that’s not easy either, email sent to them in the end 😣

13 items ordered - all advertised as having estimated delivery in 4-6 working days. After order placed, Cookinglife sent e-mail advising that "some" (unidentified) ordered items not in stock and I would have to await their receiving new stock from their supplier. Several weeks later situation remained the same. I phoned several times to inquire which items were available (3 out of 13) and asked that these be sent and the balance of the order rescinded.Subsequently I had to phone to request refund of my overpayment which Cookinglife did expedite. Cookinglife appears to be the only supplier of Frigoverre to eu residents. As I still need some items, on 12 June I placed a new order (524425) for 3 items advertised with estimated delivery 4-6 working days. Same outcome - Cookinglife sent e-mail claiming part or all of my order is not in stock and delivery must await their receiving new stock from their supplier. This appears to be how they run their business. If I fail to receive notice of shipment within two more weeks I will contact my bank to withhold payment for the new order until items have been received.

One of the six glasses I ordered was cracked on arrival, disappointing.

Please let me know when you will deliver my order, i have been waiting 3 weeks

I ordered a salad bowl from Villeroy & Boch. On the website it states delivery 2-4 days. First I was informed that there would be a delay only to be told a few days later that the item is not in stock and they are waiting for a delivery from one of their suppliers - no delivery date to me given now.

Did not ship my package before i emailed them and asked where it was, wich was one whole week after i ordered it.