Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You
CookingLife
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7 months ago
Ordered on November 2021. Never received the order. Customer service almost impossible to reach, only providing standard Whatsapp replies without any follow-up. Also Trusted Shops didn't work, as I filed (in time), but they replied that they can't act because Cookinglife is 'working on it'...and now the protection has expired. It certainly feels like a Catch-22 scam.
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Verified review
14 days ago
One of two ordered beer chalices arrived broken. Unclear whether this was due to packaging or handling. No indication of fragile contents on package.
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Answer by Cookinglife
5 days ago
Very sorry to hear your order did not arrive as intended. Please do not hesitate to contact us at info@cookinglife.eu to help resolve this issue.
Verified review
19 days ago
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1 month ago
The pasta machine is of very poor quality....
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Answer by Cookinglife
21 days ago
Very sorry to hear that the product did not meet your expectations. Please do not hesitate to contact our customer service at info@cookinglife.eu to find a resolution.
Verified review
1 month ago
Ordered 6 glasses which arrived safely (much to my surprise) & quickly. My only problem was that one of the glasses was miss shaped. Very weird to hold!
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Answer by Cookinglife
1 month ago
Thank you for your feedback! Glad to hear that everything arrived safely. Please contact our customer service for possible solutions to the misshapen Coke glass at info@cookinglife.eu.
Verified review
1 month ago
A very efficient service. Vey please with my purchase of the Eva Solo tea maker.
It was great to be kept up to date via tracking regarding delivery.
The zip on the insulating cover on the tea maker was slightly rippled, unlike the photo...but I'm hoping this will even out in time. Overall, a delightful package!
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Answer by Cookinglife
1 month ago
Thank you for your feedback! We hope you will enjoy your new tea maker.
Verified review
1 month ago
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1 month ago
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1 month ago
I recently ordered a x24 piece cutlery set but instead it x1 complete set I received x6 sets of x4. I emailed recently and am awaiting a reply, so depending on how they respond could alter my appraisal. In terms of dispatch and delivery, very swift turnaround.
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Answer by Cookinglife
1 month ago
Very sorry to hear that your order did not go as expected. If you have any further questions, please do not hesitate to contact us again at info@cookinglife.eu to help resolve the issue as soon as possible.
Verified review
2 months ago
Order are coming very chaotically , also wrong amounts, broken items in deliveries.
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Answer by Cookinglife
1 month ago
How unfortunate it is to hear that your order arrived damaged and incomplete. This is unacceptable. Please email info@cookinglife.eu so we can help resolve this as soon as possible.
Verified review
2 months ago
I didn't receive a call and/or a email with the delivery date of the order. Fortunately I was at home when the transportation came to my house, otherwise...
Related to the products everything was ok!.
Best regards,
José Alface
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3 months ago
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3 months ago
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3 months ago
Item delivered on time but one coffee/tea spoon was missing. Otherwise I would have given the extra star
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Answer by Cookinglife
3 months ago
It is unfortunate to hear that your order arrived incomplete. Please reach out to our customer service team as soon as possible so we can help you right away.
Verified review
3 months ago
Arrived in good order but later than indicated on website when ordering.
Packaging can be improved - seems a bit flimsy.
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