Englishman living in England
First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00.
Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to.
Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints.
Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review
7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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Verified review
5 days ago
A very efficient service. Vey please with my purchase of the Eva Solo tea maker.
It was great to be kept up to date via tracking regarding delivery.
The zip on the insulating cover on the tea maker was slightly rippled, unlike the photo...but I'm hoping this will even out in time. Overall, a delightful package!
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Answer by Cookinglife
4 days ago
Thank you for your feedback! We hope you will enjoy your new tea maker.
Verified review
19 days ago
Great no problems, competively priced. Reasonably fast delivery. The item itself appears to be of good quality although I have not had time to use as yet. Cannot complain I have bought a few items from this Dutch ? company and have not had any issues with either. So recommend company and item.
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Answer by Cookinglife
5 days ago
Thank you for your great feedback! Hopefully, the product has lived up to your expectations in the meantime. We hope to see you again soon!
Verified review
22 days ago
I didn't receive a call and/or a email with the delivery date of the order. Fortunately I was at home when the transportation came to my house, otherwise...
Related to the products everything was ok!.
Best regards,
José Alface
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Verified review
23 days ago
Everything was exactly as they said it would be, they packed and shipped the order quickly and kept me informed during the whole process as well as supplying a tracking number so I knew it was on its way.
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Verified review
1 month ago
I loved everything, it's were high quality and arrived in perfect condition.
I will definitely be buying again! Thank you for everything, the boxes arrived fast!
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Verified review
3 days ago
Ordered 6 glasses which arrived safely (much to my surprise) & quickly. My only problem was that one of the glasses was miss shaped. Very weird to hold!
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Answer by Cookinglife
17 hours ago
Thank you for your feedback! Glad to hear that everything arrived safely. Please contact our customer service for possible solutions to the misshapen Coke glass at info@cookinglife.eu.
Verified review
1 month ago
Chose my products. Seamless secure payment. Goods arrived within three days. Goods were securely packed and all in perfect condition.
Easy ordering. Very quick despatch with delivery a couple of days later via courier. Great service.
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Verified review
21 days ago
Fabulous selection and quality. Fast delivery with clear tracking. Would highly recommend
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Answer by Cookinglife
11 days ago
Thank you for sharing your feedback! Our customer experience is our highest priority and we look forward to you shopping with us again very soon.
Verified review
13 days ago
Simple and easy to order, but deli
very delayed by Dutch Customs inspection
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Answer by Cookinglife
11 days ago
Thank you sharing your feedback! We are always trying to improve the customer experience. Please reach out to info@cookinglife.eu with any thoughts, suggestions, or pointers for improvement.
Verified review
20 days ago
Excellent quality product, super delivery, excellent company, thank you
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Answer by Cookinglife
11 days ago
Thanks for sharing your positive Cookinglife experience! We look forward to you shopping with us again very soon.
Verified review
17 days ago
Site was easy to use and everything worked as they said it would.
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Answer by Cookinglife
11 days ago
Thank you for sharing your positive Cookinglife experience! We look forward to you shopping with us again very soon.
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