The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
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the most relevant critical review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Verified review
13 days ago
I was a little worried right after I placed my order for Le Creuset frying pans and Alessi flatware due to the bad reviews!
But I have received my order quickly. It contained everything I ordered it was well packaged and I have no complaints.
I am relieved to have found an online store with such a great selection of kitchenware at very competitive prices. I was also relieved that no extra taxes were to be paid on delivery from Belgium to Denmark. It will not be the last time I order from Cookinglife.
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Answer by Cookinglife
4 days ago
That is great to hear, thank you for leaving your kind feedback. We hope to see you again soon!
Verified review
10 days ago
Products are high quality and exactly as described on their website. I had a minor order issue when it arrived and a single call fixed the issue immediately. Absolutely recommend!
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Answer by Cookinglife
4 days ago
Thank you for the kind feedback - we hope to see you again soon!
Verified review
7 days ago
Great product choices; super customer service & communications; fast dispatch. What's not to like?? Thanks guys ;)
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Answer by Cookinglife
4 days ago
Thank you! We hope to see you again soon.
Verified review
12 days ago
Dobra komunikacha szybkie odpisywanie na wiadomosci
Polecam
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Verified review
12 days ago
Great prices, really helpful Customer Service, good communication regarding orders!
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Answer by Cookinglife
4 days ago
Thank you for the kind feedback!
Verified review
2 days ago
communiation was efficient and delivery was prompt. Very pleased with my order.
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Verified review
9 days ago
I ordered knives, which came quickly and are living up to expectations
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Answer by Cookinglife
4 days ago
That's great to hear, thank you for the feedback!
Verified review
Jan 13, 2023
Exactly what I was looking for, delivered fast and efficiently.
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Answer by Cookinglife
4 days ago
That is great, thank you for leaving feedback!
Verified review
Jan 13, 2023
Not as large as wanted. Table or Serving Spoon is bigger.
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Answer by Cookinglife
4 days ago
Very sorry to hear that the product did not live up to your expectations.
Verified review
Jan 3, 2023
Great communication. Well packaged. Quick delivery.
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Answer by Cookinglife
Jan 5, 2023
Thank you for the feedback!
Verified review
Dec 31, 2022
Product arrived perfectly, as described, no issues
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Answer by Cookinglife
Jan 5, 2023
That is great to hear, thank you for the feedback!
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