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cookinglife.eu
Reviews:

559 reviews in the last 12 months3,317 total reviews  

4.14
Good

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Valid

Includes Buyer Protection

Certified since: May 25, 2020
The Trustmark indicates trustworthy online retailers.
cookinglife.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Feb 20, 2024
 Verified review
Vindt de service erg goed gelijk reactie terug betreft vragen over het product en aankomst. Medewerkers zijn beleefd en vriendelijk. Heel leuk. Producten ook goed.
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Answer by cookinglife.eu
Feb 21, 2024
Beste Eric​,  Hartelijk dank voor de lovende review!  Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad.  Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een 5-star review zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife!  We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Feb 25, 2024
 Verified review
Ordered an oyster knife and wine glasses. All arrived in time and well packed. Quality of everything seems good, impressed with the stainless steel oyster shucker.
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Answer by cookinglife.eu
Feb 26, 2024
Dear Daniela, How great to hear that you are happy with your purchases and delivery!  We"re glad you"re impressed with the oyster knife. Enjoy your new kitchen gear! Warm regards, Team Cookinglife
Feb 16, 2024
 Verified review
Excellent speed of dispatch to Dublin, Ireland. The item was well protected and well wrapped. Overall I'm very happy and would shop again with CookingLife
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Answer by cookinglife.eu
Feb 17, 2024
Dear Hugh, Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help. Warm regards, team Cookinglife
Feb 19, 2024
 Verified review
Very good service, arrived promptly and we'll packaged. My only criticism is that it would be helpful to provide measurements of these dishes.
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Answer by cookinglife.eu
Feb 19, 2024
Dear Ailish, Super that you are happy with our service!  Thanks for the feedback about the sizes of the trays, that"s definitely something we take seriously. We always try to include as much information as possible with our products, but sometimes something can be missing.
Feb 9, 2024
 Verified review
Good website. Easy to navigate. I found just the right knife I was looking for. It arrived within a week. Very pleased.
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Answer by cookinglife.eu
Feb 9, 2024
Dear Margareta, Thank you for your positive feedback! We are happy to hear that you found our website easy to navigate and that you were able to find exactly the right knife you were looking for. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
Feb 17, 2024
 Verified review
Everything arrived very quickly and just as we expected it!! Definitely will be buying here more often !
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Answer by cookinglife.eu
Feb 18, 2024
Dear Natalia, Thank you for your lovely review!  We are extremely happy to hear that everything arrived quickly and as expected. We look forward to serving you again in the future with your kitchen supplies.
Feb 10, 2024
 Verified review
Great experience with the customer service! Many items available on the website and well organised!
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Answer by cookinglife.eu
Feb 10, 2024
Dear Carla, Thank you for your lovely review! We are happy to hear that you had a good experience with our customer service and that you are satisfied with our product range. Enjoy your purchases! Kind regards, Team Cookinglife
Feb 23, 2024
 Verified review
Website is easy to navigate and simple to order. Was most impressed by such careful packing!!
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Answer by cookinglife.eu
Feb 23, 2024
Dear Pirge, Thank you for your lovely review! It"s great to hear that you find our website convenient and are pleased with how we package the products. We always strive to ensure that everything arrives safely and in perfect condition. Enjoy your order!
Feb 16, 2024
 Verified review
Fast dispatch to Dublin, well protected in transit, very happy overall. Will shop again
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Answer by cookinglife.eu
Feb 17, 2024
Dear Hugh, Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help. Warm regards, Team Cookinglife
Feb 21, 2024
 Verified review
Excellent shopping experience - fast delivery and very happy with purchase :)
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Answer by cookinglife.eu
Feb 21, 2024
Dear Brian, Thank you for your lovely review! We are happy to hear that your experience with us was so positive. Enjoy your purchase! If you have any questions in the future, we would love to hear from you.
Feb 19, 2024
 Verified review
packed really well, and great communication, all items as anticipated.
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Answer by cookinglife.eu
Feb 20, 2024
Dear Diane Russell, Thank you for your positive feedback! We are happy to hear that you received your order well-packaged and you were happy with the communication. We hope you enjoy your new tableware pieces! Kind regards, Team Cookinglife
Feb 15, 2024
 Verified review
Great price , swift delivery , kept well informed , highly recommended
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Answer by cookinglife.eu
Feb 16, 2024
Dear Neil, Thank you for your lovely review! We"re glad you"re happy with the price and our service. That"s what we do it for! Enjoy your purchase. Kind regards, Team Cookinglife
Feb 29, 2024
 Verified review
Easy to order, content as described. Great communication all the way.
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Answer by cookinglife.eu
Mar 1, 2024
Dear Cathal, Thank you for your lovely review! We are happy to hear that you are satisfied with your order and our communication. Enjoy your purchase! Kind regards, Team Cookinglife
NK
Mar 2, 2024
 Verified review

Cooking life first purchase

No complaints from me, item was as described and delivered promptly
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Answer by cookinglife.eu
Mar 4, 2024
Dear Kendrick, Thank you for your lovely review! Have fun with your new steak forks. If you have any questions or comments in the future, we"d love to hear from you. Kind regards, Team Cookinglife
Feb 26, 2024
 Verified review

Great site and delivery!

Clear description of products on the site, very safe packaging!
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Answer by cookinglife.eu
Feb 27, 2024
Dear Kim, Thank you for your feedback! We're glad to hear that you found our product descriptions clear and that you were satisfied with the safe packaging of your order. Providing clear information and ensuring secure packaging are top priorities for us. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!
Feb 10, 2024
 Verified review
great service, fast shipping with product arriving well packed
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Answer by cookinglife.eu
Feb 10, 2024
Dear Nardini, Thank you very much for the review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
Mar 2, 2024
 Verified review
Very good service, well packed very satisfied many thanks.
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Answer by cookinglife.eu
Mar 3, 2024
Dear Roger, Thank you for your lovely review! We are happy to hear that you are satisfied with our service and that everything arrived well. Enjoy your purchase!
Feb 22, 2024
 Verified review
Great shopping experience. Everything arrived as ordered
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Answer by cookinglife.eu
Feb 23, 2024
Dear David, Thank you for your feedback! We're delighted to hear that you had a great shopping experience with us and that everything arrived as ordered. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help. Warm regards, Team Cookinglife
Feb 20, 2024
 Verified review
Smooth process from ordering, to shipping ,Good sale deals
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Answer by cookinglife.eu
Feb 20, 2024
Dear Luigi Cifone, Thank you for your positive feedback! We are happy to hear that the process from order to delivery went smoothly. We hope you enjoy your drying rack and oil bottle :) Kind regards, Team Cookinglife
Feb 21, 2024
 Verified review
Very efficient service. Items purchased arrived safely.
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Answer by cookinglife.eu
Feb 22, 2024
Dear Barbara, Thank you for your lovely review!  We are happy to hear that you are satisfied with our service and that your purchases arrived safely.  Enjoy your new mugs! Kind regards, Team Cookinglife