cookinglife.euReviews:
594 reviews in the last 12 months3,359 total reviews
Good
TrustmarkValid
Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Top negative review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
May 19, 2023
Verified review
200ml mugs
Fantastic product. Arrived quickly. Packed safely. Good email communication. Very very happy.
Thank you.
Evelyn
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Sep 6, 2023
Verified review
Quick and seamless confirmation of order and actual delivery by post. I’m also happy with the products I bought.
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Answer by cookinglife.eu
Sep 6, 2023
Good evening, Thank you for your review! We are happy to hear that you are satisfied with our service! A good day. Kind regards, Team Cookinglife
Sep 2, 2023
Verified review
I had a questiom about an order which was answered very quickly, communication from the company is very good
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Answer by cookinglife.eu
Sep 4, 2023
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
Aug 19, 2023
Verified review
Bought 10 dip dishes. Good service from EU. Very well packed, no breakages. Perfect size and perfect colour
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Sep 1, 2023
Verified review
Great delivery service
Great tracking and communication of status of order.
Great price point.
Product was wrapped like a baby.
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Answer by cookinglife.eu
Sep 4, 2023
Good afternoon, Thank you for the review. Great to hear that you are satisfied with the service! If you have any further questions we would like to hear from you. Kind regards, Team Cookinglife
Oct 25, 2023
Verified review
Always great offers on great quality wine glasses
Easy to nagivate website
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Answer by cookinglife.eu
Oct 25, 2023
Dear Eileen, Thank you so much for your kind words! It"s great to hear that you enjoy our selection of wine glasses and find our website easy to navigate. Enjoy your red wine glasses! Kind regards, Team Cookinglife
Aug 22, 2023
Verified review
BBQ cooking mats
Thanks, I got them before and ordered more. Great for the BBQ.
Great service with a fast delivery
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Dec 7, 2023
Verified review
I like the butter knives, but it is not clear on the packaging if they are authentic or copies.
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Answer by cookinglife.eu
Dec 8, 2023
Dear Jean, Thank you for your review! It"s great to hear that you"re happy with your butter knives. As for your question, the Laguiole Style de Vie butter knives you purchased are officially licensed products. They are not made in the original Laguiole region in France, but they are manufactured according to the high standards set by the original Laguiole brand. Rest assured, you have the real deal - just made under license to ensure quality and affordability! Kind regards, Team Cookinglife
May 30, 2023
Verified review
skewers
I bought three skewers from cookinglife and they are very attractive.
Regards, Patrick
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Aug 9, 2023
Verified review
Prompt delivery , very well packaged , item exactly as expected in quality and colour
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Answer by cookinglife.eu
Aug 16, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Dec 23, 2023
Verified review
Efficient tracking service well adhered to and parcel arrived exactly when promised
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Answer by cookinglife.eu
Dec 28, 2023
Dear Martin, Thank you for your wonderful review! We"re delighted to hear that you were satisfied with our tracking service and the timely delivery of your order. We hope you enjoy using your Alessi Toaster! If you have any other questions or need further assistance, feel free to ask. Kind regards, Team Cookinglife
Dec 20, 2023
Verified review
The order arrived quickly, however, contact with the customer was not informative.
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Answer by cookinglife.eu
Dec 22, 2023
Dear Carlos, We appreciate your feedback and we"re sorry to hear that you weren"t happy with the level of communication. We"re always striving to improve our services. In the future, if you have questions about your order, don"t hesitate to reach out. We"re here to help! Kind regards, Team Cookinglife
Dec 3, 2023
Verified review
Great service.. great products.. would definitely recommend.. quick delivery also
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Answer by cookinglife.eu
Dec 5, 2023
Dear Emma, Thanks for your beautiful review! We"re thrilled to hear you enjoyed our service and products. We hope you enjoy your Jay Hill Whiskey Glasses. Spread the word and continue to cook with joy! Kind regards, Team Cookinglife
Nov 1, 2023
Verified review
Good qualities, cups so cute, well communication , quick dispatch and delivery.
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Answer by cookinglife.eu
Nov 1, 2023
Dear customer, We"re thrilled to hear that you"re happy with your purchase and our service! It"s great to know that you"re enjoying your cute cups and that our communication and delivery speed met your expectations. If you have any other questions or need further assistance, don"t hesitate to let us know. Enjoy your cups! Best regards, Cookinglife team
Sep 9, 2023
Verified review
I wish to promote your products and wish to know if you dropship ?
James Begadon
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Answer by cookinglife.eu
Sep 11, 2023
Good afternoon, Thank you for your review. We are not a dropship company. We have our own warehouse in the Netherlands. Have a nice day. If you have any further questions please feel free to contact us. Kind regards, Team Cookinglife
May 21, 2023
Verified review
Excellent service.
Kept well informed throughout the order and delivery process
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Jul 6, 2023
Verified review
Great selection and excellent value, prompt delivery. Would highly recommend.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer,
Thank you for your positive review.
Great to hear that you are satisfied with the quality of our products and quick delivery.
We hope you enjoy your order!
Kind regards,
Team Cookinglife
Aug 2, 2023
Verified review
Easy ordering and timely dispatch goods packed well and arrived in good order
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Answer by cookinglife.eu
Aug 7, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 30, 2023
Verified review
Good this time i had a broken glass in the past which they failed to replace
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Answer by cookinglife.eu
Aug 2, 2023
Dear Customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Dec 2, 2023
Verified review
Came from the NL lots of info on delivery progress and arrived a day late.
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Answer by cookinglife.eu
Dec 5, 2023
Dear Tony, Thanks for reaching out to us and for your positive review. We"re glad to hear that you appreciated the delivery updates. We"re sorry if there was a slight delay in your shipment. We always aim to deliver on time, but sometimes, unforeseen circumstances can cause slight delays. We hope you"re enjoying your Cookinglife Kleine Kommen Sunny Summer ø 12 cm - 6 stuks! And should you have any other questions or need further assistance, don"t hesitate to let us know. Kind regards, Team Cookinglife