TrustmarkValid
TrustmarkValid
certified since: May 25, 2020
updated on: Jun 10, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Apr 28, 2023
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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the most relevant critical review
May 5, 2023
Order # 7711441 made on 12th April 2023 still has not been delivered. I have made numerous attempt to contact your company. No one answers the phone. No-one has responded to my emails. No-one has responded to the contact form sent from your website. The ONLY response has been from a chat box. Your colleague simply gave a tracking number which as previously explained was invalid. After that initial response they stopped answering the query. We would like our money back. You owe us 45.84€. This has been a frustrating and expensive experience. This cannot be a 'trusted shop'
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Reviews for Cookinglife
Verified review
3 days ago
I ordered a salad bowl from Villeroy & Boch. On the website it states delivery 2-4 days. First I was informed that there would be a delay only to be told a few days later that the item is not in stock and they are waiting for a delivery from one of their suppliers - no delivery date to me given now.
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Verified review
3 days ago
Did not ship my package before i emailed them and asked where it was, wich was one whole week after i ordered it.
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Verified review
6 days ago
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8 days ago
I received my items late and partially damaged. they do not answer emails or inquiries through site. I requested refund and have nit heard back. Very bad customer service indeed!
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Verified review
Like the way the things are treated and the big choice of products
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Verified review
8 days ago
I was impressed with the quick delivery and the very efficient updates on the delivery status. I loved the products.
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Verified review
11 days ago
I bought three skewers from cookinglife and they are very attractive.
Regards, Patrick
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Verified review
13 days ago
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Have good prices and promotions, and are easy and quick to reply to any situation. Very thrusting company. I will keep buying.
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Verified review
May 26, 2023
Fast delivery. Full tracking info at every stage. Good price.
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May 25, 2023
Service and product excellent
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May 22, 2023
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May 22, 2023
Some items in my delivery were smashed. Shop failed to reply to my email or WhatsApp message for replacement.
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Verified review
May 21, 2023
Excellent service.
Kept well informed throughout the order and delivery process
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Verified review
May 20, 2023
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May 19, 2023
Fantastic product. Arrived quickly. Packed safely. Good email communication. Very very happy.
Thank you.
Evelyn
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Verified review
May 18, 2023
Everything is fine,just on my dinner set is couple of black spots.
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May 15, 2023
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May 14, 2023
Large size Baking pans
Everything perfect fast delivery
Thank you
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Verified review
May 12, 2023
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