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cookinglife.eu
Reviews:

547 reviews in the last 12 months3,299 total reviews  

4.09
Good

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Certified since: May 25, 2020
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cookinglife.eu fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
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Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Jul 27, 2023
 Verified review
Glassware delivered to the UK, very secure packaging, quick to arrive. Very reasonable product pricing, astounded by how low the shipping cost was! Very well designed website also.
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Answer by cookinglife.eu
Jul 28, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 24, 2023
 Verified review
Ease of ordering and great delivery
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Answer by cookinglife.eu
Jul 27, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 23, 2023
 Verified review
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Answer by cookinglife.eu
Jul 25, 2023
Beste klant, Bedankt voor de positieve review. We wensen je veel plezier met jouw aankoop! Met vriendelijke groet, Team Cookinglife
Jul 23, 2023
 Verified review
Good products and value for money
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Answer by cookinglife.eu
Jul 25, 2023
Dear customer, Thank you for the positive review! We are delighted to hear that you are satisfied with our products. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 23, 2023
 Verified review
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Answer by cookinglife.eu
Jul 25, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 21, 2023
 Verified review

Good Quality Item

Good quality item and very good price. Delivered within timescale. Kept informed of what was happening with parcel and tracking.
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Answer by cookinglife.eu
Jul 25, 2023
Dear customer, Thank you for your positive review! We are pleased to hear that you are satisfied with the price and quality of our products. We are also pleased to hear that we provided you with the right service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 19, 2023
 Verified review

6 x Leffe Abbey glasses, all good

Ordered six glasses, they arrived promptly well packed, undamaged. Prices was very reasonable too even with having had to pay p&p.
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Jul 13, 2023
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Jul 11, 2023
 Verified review
Great price, communications and speed of delivery.
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Jul 7, 2023
 Verified review
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your order! Kind regards, Team Cookinglife
Jul 6, 2023
 Verified review
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your order! Kind regards, Team Cookinglife
Jul 6, 2023
 Verified review
Exactly as described quick delivery
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your positive review. Great to hear that you are satisfied with the quality of our products and quick delivery. We hope you enjoy your order! Kind regards, Team Cookinglife
Jul 6, 2023
 Verified review
Great selection and excellent value, prompt delivery. Would highly recommend.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your positive review. Great to hear that you are satisfied with the quality of our products and quick delivery. We hope you enjoy your order! Kind regards, Team Cookinglife
Jul 5, 2023
 Verified review
I ordered a smeg coffee machine last month (16th) and still haven’t received it (5th July) It says 3-5day delivery!! I haven’t heard from them and when you try and contact them——— well that’s not easy either, email sent to them in the end 😣
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your review. We have recently switched to a different system. This is because in our previous system, many messages, such as e-mails and Whatsapps, did not arrive. However, the transition of these systems causes an unwanted delay in all processes around order processing. As a result, we were also unable to respond within the required time. Our apologies for this! I see in the system that your order was shipped 5/7 from our warehouse. So your order is on its way. Sorry again for the inconvenience and we hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 3, 2023
 Verified review
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your order! Kind regards, Team Cookinglife
Jul 2, 2023
 Verified review
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your order! Kind regards, Team Cookinglife
Jul 1, 2023
 Verified review

First Class Service

I was very impressed at how quickly I received the order from Netherlands as I am in Scotland, I have waited longer for UK deliveries. They kept me well up to date on the order and delivery process. The bowls were well packed and the price was excellent. Including delivery I could not get them cheaper in the UK, in fact they were mostly out of stock in UK. I would recommend this company and I certainly will use them again.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your positive review! Great to hear that you are satisfied with the delivery and the quality of the products. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jun 28, 2023
 Verified review

Good communication and price

They have been sending emails to share updates on the order and the shipping process. Received what I order and in perfect condition
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your review. Great to hear that you are satisfied with our service and the quality of your products. We hope you enjoy your order! Kind regards, Team Cookinglife
Jun 27, 2023
 Verified review
This was my second order, and just like the first, it didn't disappoint. The delivery was fast and the order was exactly as I wanted. I will buy more as gifts.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your review. Great to hear that you are satisfied with our delivery and the quality of your products. We hope you enjoy your order! Kind regards, Team Cookinglife
Jun 27, 2023
 Verified review

Really Good Supplier

I am very pleased with what I received, they recently updated their system, our first order was slightly delayed, but the second order was very prompt and communication much better. Sadly the second box was damaged and we had a chipped plate, and a broken plate but overall the service and back up was great. I will order again.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your review. We're sorry to hear that your parcel was delivered damaged, but it's good to hear that it was well resolved. We hope you enjoy your order! Kind regards, Team Cookinglife