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cookinglife.eu
Reviews:

543 reviews in the last 12 months3,288 total reviews  

4.07
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Jul 13, 2023
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Jun 19, 2023
 Verified review
One of the six glasses I ordered was cracked on arrival, disappointing.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your review. We're sorry to hear that you have received your order with damage, we apologize for this! We pack your package with the greatest care, but unfortunately it is possible that you have received a damaged item. If you send us an email with photos of the damaged item, we want to come to a solution with you. When you have sent us a message, we will respond as soon as possible. Due to the backlog due to the transition of systems, this can unfortunately take longer than you are used to from us. Best regards, Team Cookinglife
May 22, 2023
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May 18, 2023
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Everything is fine,just on my dinner set is couple of black spots.
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May 5, 2023
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Order not complete
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Apr 28, 2023
 Verified review

Broken and replaced

Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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