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Most relevant positive review
Feb 6, 2024
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Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
I ordered the item I needed, it arrived intact well packaged and promptly.... What more do I need to say?
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Answer by cookinglife.eu
2 days ago
Dear Steve,
Thank you for your lovely review! Great to hear that everything was to your satisfaction. Enjoy your purchase!
Kind regards,
Team Cookinglife
3 days ago
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3 days ago
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My order arrived in just over a week in pristine condition, so no complaints..
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Answer by cookinglife.eu
2 days ago
Dear Steven,
Thank you for your review! We are glad your order arrived in good condition. Please do not hesitate to contact us if you have any further questions!
Kind regards,
Team Cookinglife
3 days ago
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3 days ago
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3 days ago
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3 days ago
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Good prices fast shipping. Helpful customer service.
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Answer by cookinglife.eu
2 days ago
Dear Rob,
Thank you for your lovely review! How nice to hear that you are happy with our prices, fast shipping and customer service. If you have any further questions, we"d love to hear from you. Enjoy your purchase!
Kind regards,
Team Cookinglife
4 days ago
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4 days ago
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5 days ago
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Good comms, good price
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Answer by cookinglife.eu
2 days ago
Dear Andrew,
Thank you for your lovely review! Great to hear that everything was to your liking. Enjoy your purchase!
Kind regards,
Team Cookinglife
5 days ago
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Fast, and very good
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Answer by cookinglife.eu
3 days ago
Good evening,
Thanks for your lovely review! Enjoy your purchase.
5 days ago
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5 days ago
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6 days ago
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6 days ago
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Quick delivery. lovely cutlery.
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Answer by cookinglife.eu
6 days ago
Dear Marion,
Thank you for your review! Glad you are happy with the quick delivery and the beautiful cutlery.
We hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
6 days ago
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6 days ago
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6 days ago
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7 days ago
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Top delivery to Luxembourg !
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Answer by cookinglife.eu
6 days ago
Dear Robert,
How nice to hear that the delivery to Luxembourg was top notch!
Thanks for your feedback, and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife