My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
Everything perfect. Good customer service and delivery on time
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Answer by cookinglife.eu
4 hours ago
Dear Bruna, Thanks for sharing your experience with Cookinglife! How nice to hear that you are satisfied with our service and fast delivery. Enjoy your new wine glasses and make beautiful memories with every sip! Cheers to pleasant moments and delicious wines! See you soon in our webshop, we have many more beautiful things in store for you :) Kind regards, Team Cookinglife
2 days ago
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2 days ago
Dear Paolo, Thank you for your 5-star rating! Enjoy your Ballarini Palermo frying pan. Let us know if you need anything else. With kind regards, Team Cookinglife
3 days ago
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3 days ago
Beste Tanja Korpelainen, Geweldig om te horen dat je zo blij bent met de Maxwell & Williams schaaltje, serveerschaal, kom & ontbijtbord! We zijn blij dat ze aan je verwachtingen voldoen. Bedankt voor het delen van je positieve ervaring. Geniet van je aankopen! Met vriendelijke groet, Team Cookinglife
4 days ago
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3 days ago
Beste klant, Fijn om te horen dat je tevreden bent met de Le Creuset Braadpan Ovaal Signature Azure! We zijn blij dat het aan je verwachtingen voldoet en dat het een waardevolle aanvulling is in je keuken. Bedankt voor het delen van je positieve ervaring en veel kookplezier met je nieuwe braadpan! Met vriendelijke groet, Team Cookinglife
4 days ago
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certain brain don't make it to the UK, post Brexit nonsense. Thanks for bridging this all so unnecessary gap, @Cookinglife :)
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Answer by cookinglife.eu
4 days ago
Dear Pierre, Thank you for your kind words! We"re glad to hear that we could help to bridge the gap and get your items to you in the UK, despite the post Brexit challenges. If you have any other questions or need further assistance, feel free to ask. Kind regards, Team Cookinglife
6 days ago
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5 days ago
Dear Lisa, Thank you for your positive review! Enjoy your new Nespresso cup holder! We hope it will make your favourite coffee moments even more organised and enjoyable. We hope to welcome you back to our webshop soon :) Kind regards, Team Cookinglife
6 days ago
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Every thing that I wanted quality excellent and service very good would buy from here again
Every thing that I wanted quality excellent
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Answer by cookinglife.eu
5 days ago
Dear Liz, That"s fantastic to hear! We"re thrilled that you"re happy with the quality of your purchase and our service. It"s always our aim to make sure you have everything you need for your kitchen, so we"re glad we could help. If you ever need anything else, remember we"re just a click away. Enjoy your new items! Kind regards, Team Cookinglife
9 days ago
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Packed and protected well
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Answer by cookinglife.eu
9 days ago
Dear Stephen, How great to hear that the thermos was well and securely packaged! We hope this thermos keeps your hot drinks at just the right temperature. If you need any more kitchen supplies in the future, we are always here for you. Thanks for your positive feedback and have fun with your new thermos! Kind regards, Team Cookinglife
10 days ago
Verified review
Positive experience on every occasion
I have used Cookinglife multiple times, positive experience on every occasion. Great communication, fast dispatch and delivery, to the UK, great packaging also. Very competitive priced products, exceptional value shipping. Would certainly use this company in the future.
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Answer by cookinglife.eu
9 days ago
Dear Paul, We are delighted with your kind words! It is always nice to know that our customers are satisfied with our service, We are especially happy to hear that you appreciate our competitive prices and fast delivery. We do our best to get your cooking supplies to you as soon as possible! Kind regards, Team Cookinglife
12 days ago
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Arrived very quick, excellent communication and quality product.
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Answer by cookinglife.eu
12 days ago
Dear Cinzia, That"s great to hear! We"re thrilled that your order arrived quickly and that you are happy with the quality of the product. We always strive to offer the best possible communication to our customers, so your feedback is truly appreciated. Enjoy your new product. Happy cooking! 🍳
13 days ago
Verified review
Very hapoy about the order that went through very fast. On the delivery day I was home all day but they didn’t find our address….??
So I chose another delivery point and picked it up there.
Beautiful Belgian Fritel waffle maker!
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Answer by cookinglife.eu
12 days ago
Dear Nadet, Thank you for your positive review! How nice to hear that you are happy with the quick processing of your order and the beautiful Belgian Fritel waffle iron! Our sincere apologies for the inconvenience around the delivery. We are sorry that the delivery address was not found, but we are glad you were able to pick up the package at the other pick-up point. We hope you will bake delicious waffles and enjoy them to the full! If you have any further questions or if we can help with anything, please feel free to let us know. Kind regards, Team Cookinglife
Nov 16, 2023
Verified review
Uncertain at first but it went well at last! Thank you!
It was little uncertain do I get my order with all items in it I ordered and when it might happen but when I did get it, everything was all right and I did get all and in very good shape. Thank you! I recommend this service.
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Answer by cookinglife.eu
Nov 17, 2023
Dear Juha, Thank you for sharing your experience! We apologise for any uncertainty about your order, but are pleased to hear that everything arrived in good condition and that you received all items as ordered. Thank you! We greatly appreciate your recommendation of our service. Kind regards, Team Cookinglife
Nov 13, 2023
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Nov 14, 2023
Dear Patricia, It"s great to see your 5-star review! We love to hear that you are satisfied with our service. Enjoy your day and keep cooking! Kind regards, Team Cookinglife
Nov 12, 2023
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Good products and great service!
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Answer by cookinglife.eu
Nov 13, 2023
Dear Julie,
Thank you for sharing your positive experience with Cookinglife!
Great to hear that you are satisfied with the quality of our products and our service.
We hope your new Mepal items will make your kitchen practice even more practical and fun. Enjoy them!
We hope to welcome you back to our webshop soon :)
Kind regards,
Team Cookinglife
Nov 11, 2023
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Great prices and fast reliable delivery
Many thanks, great value.
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Answer by cookinglife.eu
Nov 13, 2023
Dear Sean,
Thank you for sharing your positive experience with Cookinglife!
Great to hear that you are happy with our prices and fast delivery.
Enjoy your new scented burner refill! Let those lovely scents float around. Enjoy!
See you soon in our webshop. We have many more beautiful things in store for you :)
Kind regards,
Team Cookinglife
Nov 7, 2023
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Answer by cookinglife.eu
Nov 8, 2023
Lieber Andrew, vielen Dank für Ihre positive Bewertung! Wir hoffen, dass Ihnen Ihre neue Wokpfanne gefällt. Viel Spaß damit! Mit freundlichen Grüßen, Team Cookinglife
Nov 1, 2023
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Answer by cookinglife.eu
Nov 2, 2023
Beste Elsa, We zijn dankbaar voor je positieve feedback. Bedankt dat je de tijd hebt genomen om dit te delen! Fijn om te horen dat je tevreden bent met jouw aankoop. Veel plezier toegewenst met jouw nieuwe karaf en laat het je drankje nog specialer maken! We hopen je snel weer te verwelkomen in onze webshop :) Met vriendelijke groet, Team Cookinglife
Nov 1, 2023
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Good qualities, cups so cute, well communication , quick dispatch and delivery.
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Answer by cookinglife.eu
Nov 1, 2023
Dear customer, We"re thrilled to hear that you"re happy with your purchase and our service! It"s great to know that you"re enjoying your cute cups and that our communication and delivery speed met your expectations. If you have any other questions or need further assistance, don"t hesitate to let us know. Enjoy your cups! Best regards, Cookinglife team
Oct 29, 2023
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Prompt service
Promptness of delivery
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Answer by cookinglife.eu
Oct 30, 2023
Good evening, Thank you for your review. Great to hear that you are positive about the service of Cookinglife. Enjoy all your received items.
Oct 27, 2023
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All deliveries were on time
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Answer by cookinglife.eu
Oct 27, 2023
Dear Yashwant, Thank you for your feedback. We are delighted to hear that you are happy our prompt delivery. We wish you a great weekend with your new beer glasses!🍻️ Kind regards, Team Cookinglife
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