My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
Good afternoon, Thank you for your review! Great to hear that you are satisfied with our service. Have a great day.
Sep 7, 2023
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Answer by cookinglife.eu
Sep 7, 2023
Good afternoon, Thank you for your review! Great to hear that you are satisfied with our service. Have a great day.
Sep 6, 2023
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Quick and seamless confirmation of order and actual delivery by post. I’m also happy with the products I bought.
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Answer by cookinglife.eu
Sep 6, 2023
Good evening, Thank you for your review! We are happy to hear that you are satisfied with our service! A good day. Kind regards, Team Cookinglife
Sep 4, 2023
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Quick postage lovely product. Well wrapped
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Answer by cookinglife.eu
Sep 6, 2023
Good evening, Thank you for your review! We are happy to hear that you are satisfied with our service! A good day. Yours sincerely, Team Cookinglife
Sep 4, 2023
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Answer by cookinglife.eu
Sep 4, 2023
Goedemiddag, Bedankt voor de review. Fijn om te horen dat je tevreden bent over de service! Veel plezier met je bestelling. Met vriendelijke groet, Team Cookinglife
Sep 2, 2023
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I had a questiom about an order which was answered very quickly, communication from the company is very good
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Answer by cookinglife.eu
Sep 4, 2023
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
Sep 1, 2023
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Great delivery service
Great tracking and communication of status of order.
Great price point.
Product was wrapped like a baby.
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Answer by cookinglife.eu
Sep 4, 2023
Good afternoon, Thank you for the review. Great to hear that you are satisfied with the service! If you have any further questions we would like to hear from you. Kind regards, Team Cookinglife
Aug 29, 2023
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Sep 4, 2023
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
Aug 28, 2023
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Didn't make it clear that the appliance would have a eu plug
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your review! We are a Dutch company so you can expect all our products to have an EU plug. Apologies for the inconvenience. Kind regards, Team Cookinglife
Aug 28, 2023
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Answer by cookinglife.eu
Sep 8, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 27, 2023
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Delivery time of 2 weeks seems excessive.
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your review! Annoyed to hear that the shipping time was a little longer than you might expect. It could be that your item was out of stock at first which caused the delivery to take 2 weeks. Apologies for the inconvenience. Kind regards, Team Cookinglife
Aug 26, 2023
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Quick service and delivery
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Answer by cookinglife.eu
Sep 8, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 26, 2023
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Delivery was in good time,But 2 items were broken in transit.I sent email and photos but I am still waiting contact
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your review! Annoyed to hear that you have not yet received a response from us. Did you make a request via Returnless or did you send us an email? I look forward to hearing from you. Kind regards, Team Cookinglife
Aug 25, 2023
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Answer by cookinglife.eu
Sep 8, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 24, 2023
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Professional, trustworthy, quick, good offers
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Answer by cookinglife.eu
Sep 5, 2023
Dear Nikflux, Thank you for your positive review! Great to hear that you are satisfied with our service. We hope you enjoy your order! Kind regards, Team Cookinglife
Aug 23, 2023
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Great delivery items perfect
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Aug 22, 2023
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BBQ cooking mats
Thanks, I got them before and ordered more. Great for the BBQ.
Great service with a fast delivery
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Aug 20, 2023
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Very easy to order and delivery was very wuick
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Aug 19, 2023
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Quick delivery great products
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your review. Great to hear that the order was delivered quickly and everything was well received. We hope you enjoy your order.
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