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cookinglife.eu
Reviews:

546 reviews in the last 12 months3,298 total reviews  

4.09
Good

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Certified since: May 25, 2020
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cookinglife.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Aug 8, 2023
 Verified review

Minor delivery issue

Everything was perfect except the delivery by DHL.
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Answer by cookinglife.eu
Aug 30, 2023
Dear Jaime, Thank you for your review. Unfortunate to hear that you are unhappy with the delivery! Our apologies for the inconvenience. In our system I see that your package has been delivered with good order in the meantime. Glad to hear that it was otherwise perfect and enjoy your order! :) With kind regards, Team Cookinglife
Aug 8, 2023
 Verified review
Arrived, as described
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Answer by cookinglife.eu
Aug 17, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 7, 2023
 Verified review
Plates were packed professional, nothing broken. Quick delivery.
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Answer by cookinglife.eu
Aug 16, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 6, 2023
 Verified review
YOU HAD IN STOCK WHAT I WANTED TO ORDER. YOU KEPT ME INFORMED RE. DELIVERY.WHEN THE GOODS ARRIVED,THEY WERE WELL PACKAGED AND EXACTLY WHAT I HAD ORDERED. THEY WERE ALSO A COMPETETIVE
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Answer by cookinglife.eu
Aug 16, 2023
Dear customer, Thank you for your positive review!😄️ We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 5, 2023
 Verified review
Good price and fast delivery.
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Answer by cookinglife.eu
Aug 15, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 5, 2023
 Verified review

Easy to order … quick delivery

Easy to order … quick delivery. Badly packed and one glass was broken
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your review. How annoying to hear about broken glasses. Happy to receive a photo of the damage. Then we can send you new ones or refund the damage. I would like to hear your choice.
Aug 5, 2023
 Verified review
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Answer by cookinglife.eu
Aug 15, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 4, 2023
 Verified review
very efficient
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Answer by cookinglife.eu
Aug 9, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 4, 2023
 Verified review
Excellent service. Lots of updates. Great value. Very happy customer
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Answer by cookinglife.eu
Aug 9, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 2, 2023
 Verified review
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Answer by cookinglife.eu
Aug 7, 2023
Beste klant, Bedankt voor je positieve review. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 2, 2023
 Verified review
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Answer by cookinglife.eu
Aug 7, 2023
Beste klant, Bedankt voor je positieve review. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 2, 2023
 Verified review
Easy ordering and timely dispatch goods packed well and arrived in good order
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Answer by cookinglife.eu
Aug 7, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 1, 2023
 Verified review
Leffe glasses arrived on time perfectly packaged no breakages. Just as described very pleased with purchase at excellent price.
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Answer by cookinglife.eu
Aug 7, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your Leffe glasses! Kind regards, Team Cookinglife
Aug 1, 2023
 Verified review
Easy and Efficient. Great product range and direct from within EU.
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Answer by cookinglife.eu
Aug 7, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 1, 2023
 Verified review
Extremely quick delivery
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Answer by cookinglife.eu
Aug 7, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our quick delivery. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 30, 2023
 Verified review
Delivery on time and packaging with care
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Answer by cookinglife.eu
Aug 2, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 28, 2023
 Verified review
Fast & reliable service
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Answer by cookinglife.eu
Aug 1, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 27, 2023
 Verified review
Glassware delivered to the UK, very secure packaging, quick to arrive. Very reasonable product pricing, astounded by how low the shipping cost was! Very well designed website also.
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Answer by cookinglife.eu
Jul 28, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Jul 25, 2023
 Verified review
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Answer by cookinglife.eu
Jul 28, 2023
Beste klant, Bedankt voor je review. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Jul 24, 2023
 Verified review
Ease of ordering and great delivery
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Answer by cookinglife.eu
Jul 27, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife