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cookinglife.eu
Reviews:

709 reviews in the last 12 months3,507 total reviews  

4.39
Good

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Valid

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Most relevant positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Most relevant negative review

Jun 27, 2023
 Verified review
Absolutely appalling customer service!! Dear Philip, We have received your message. We are very busy, we will do our best to send you a response within 7 business days. We are currently in a transition of systems where unfortunately we are running into some problems. Because of this, our deliveries are delayed and we are hard to reach by phone due to technical problems. We ask for your patience, your order will be shipped and your question answered as soon as possible. We are working hard to deliver your order as soon as possible. You may not receive an email with the track and trace code of your order. Should you wish to add to your request, please reply to this e-mail. If you have not yet added an order number to your e-mail, we would like to ask you to send us one. Then we can help you faster. If you have damage to your order or want to return your order, we would like to ask you to report this via returns.com/cookinglife. Then we will pick up your request there. Kind regards, Translated with www.DeepL.com/Translator (free version) Kind regards, The Cookinglife team
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Reviews for cookinglife.eu

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5 days ago
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Answer by cookinglife.eu
3 days ago
Thank you so much for your lovely review! We wish you lots of fun in the kitchen with your new items. Kind regards, Team Cookinglife
5 days ago
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3 days ago
Thank you for your great feedback! We"re glad you"re happy with your purchase and our service. Kind regards, Team Cookinglife
5 days ago
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3 days ago
Thank you for your words of praise! We"re glad you had a good experience with us. Kind regards, Team Cookinglife
5 days ago
 Verified review
Kept in touch with progress and arrived very quickly. On line payment was difficult as would not recognise U.K. details, but we finally made it work. Thanks
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Answer by cookinglife.eu
3 days ago
Thank you for your review and feedback! Great to hear that everything worked out fine in the end with the payment and that you are happy with the speed of our service. If you experience any problems in the future with a payment or anything else, we are always ready to help you. Enjoy your purchase! Kind regards, Team Cookinglife
5 days ago
 Verified review
Excellent varied range. Good brands. Easy to search, compare and order. Delivery quick.
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Answer by cookinglife.eu
3 days ago
Thank you for your 5-star review! If you have any further questions or need anything, feel free to let us know. Enjoy your purchase! Kind regards, Team Cookinglife
5 days ago
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Answer by cookinglife.eu
3 days ago
Thank you for your 5-star review! If you have any further questions or need anything, feel free to let us know. Enjoy your purchase! Kind regards, Team Cookinglife
6 days ago
 Verified review
Fast service, good price for the item I was buying and full information on shipping which arrived as per the schedule
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3 days ago
Thanks for your lovely review! Enjoy your purchase. Should you need any further help or information, please feel free to let us know. Kind regards, Team Cookinglife
6 days ago
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Answer by cookinglife.eu
3 days ago
Thank you very much for your positive review! We appreciate your support and are glad we were able to serve you well. Kind regards, Team Cookinglife
6 days ago
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Answer by cookinglife.eu
3 days ago
Thank you so much for your positive feedback! We hope to serve you again in the future. Kind regards, Team Cookinglife
6 days ago
 Verified review

Reliable web shop

Great showroom, number items on demand and delivery fast and care packaging
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Answer by cookinglife.eu
3 days ago
Thank you for your lovely review! Great to hear that everything was to your liking. Enjoy your purchases and hopefully we"ll see you at Cookinglife again soon! Kind regards, Team Cookinglife
6 days ago
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Answer by cookinglife.eu
3 days ago
Thank you for your words of praise! We"re glad you had a good experience with us. Kind regards, Team Cookinglife
6 days ago
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Answer by cookinglife.eu
3 days ago
Thank you for your great feedback! We are glad you are happy with your purchase and our service. We would like to wish you lots of cooking pleasure with the items you ordered. Kind regards, Team Cookinglife
7 days ago
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Answer by cookinglife.eu
3 days ago
Thank you for your great feedback! We are glad you are happy with your purchase and our service. We would like to wish you lots of cooking pleasure with the items you ordered. Kind regards, Team Cookinglife
7 days ago
 Verified review
Very efficient service, emails to keep me updated on the delivery progress of my parcel,bought 2 large candles and items were well wrapped to avoid damage
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Answer by cookinglife.eu
3 days ago
Thank you very much for your positive review! We appreciate your support and are glad we were able to serve you well. We would like to wish you much pleasure with the items you ordered. Kind regards, Team Cookinglife
7 days ago
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Answer by cookinglife.eu
3 days ago
Thank you very much for your favourable review. We wish you much pleasure with the items you ordered. Kind regards, Team Cookinglife
7 days ago
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Answer by cookinglife.eu
3 days ago
Thank you for your four-star review! Should you have any further questions or want more information, we are always at your service. Kind regards, Team Cookinglife
7 days ago
 Verified review
Excellent company and gorgeous glasses all of which arrived safely. We live in the U.K. and asked a couple of questions re VAT and customs charges and were given swift and informative answers. We were also given assurances that if any issues arose to get in touch and they would be sorted. Great customer service and the opportunity to speak to a real human being in the live chat! - hurrah!!
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Answer by cookinglife.eu
3 days ago
Thank you for your words of praise! We are glad to hear that the glasses arrived safely and that our customer service was able to help you well with your questions about VAT and customs fees. We aim to always respond quickly and informatively, and it"s great to hear that you appreciated our live chat. If there is anything else we can help you with, please don"t hesitate to contact us. Enjoy your purchase! Kind regards, Team Cookinglife
8 days ago
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Answer by cookinglife.eu
3 days ago
Thank you for the great 5-star review! Great to hear that you are happy with the products. We are ready to serve you again in the future! Kind regards, Team Cookinglife
9 days ago
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Answer by cookinglife.eu
8 days ago
Best Sabrina Scurto, Thank you for your lovely review. We wish you lots of drinking pleasure with your siphon bottles! We hope to see you as a customer again in the future! Kind regards, Team Cookinglife
9 days ago
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Answer by cookinglife.eu
8 days ago
Best Stephen McCloskey, Thank you for your positive review. We hope you enjoy cooking with your new pans and oven dishes! Should we be able to help you in the future, we"d love to hear from you. Kind regards, Team Cookinglife