Absolutely appalling customer service!!
Dear Philip,
We have received your message. We are very busy, we will do our best to send you a response within 7 business days.
We are currently in a transition of systems where unfortunately we are running into some problems. Because of this, our deliveries are delayed and we are hard to reach by phone due to technical problems.
We ask for your patience, your order will be shipped and your question answered as soon as possible. We are working hard to deliver your order as soon as possible. You may not receive an email with the track and trace code of your order.
Should you wish to add to your request, please reply to this e-mail.
If you have not yet added an order number to your e-mail, we would like to ask you to send us one. Then we can help you faster.
If you have damage to your order or want to return your order, we would like to ask you to report this via returns.com/cookinglife. Then we will pick up your request there.
Kind regards,
Translated with www.DeepL.com/Translator (free version)
Kind regards,
The Cookinglife team
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