Review summary
Customers appreciate the store's competitive and attractive prices, as well as frequent promotions. The wide variety and selection of products and brands is a major highlight, and most reviews reflect satisfaction with product quality. Customer service is generally described as helpful and accommodating, with some standout positive experiences. However, there are some areas for improvement. Delivery times are inconsistent, with some customers experiencing slow or variable shipping. The returns process and associated costs are often criticized as expensive or difficult. Additionally, a few customers note discrepancies in product descriptions or materials, and some express frustration with limited stock or unavailable sizes for certain products.
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Verified
Livraison rapide bien emballé rien à redire 5 étoiles, le pull est joli.
Par contre, l'article est vendu pour être 100% laine 260g, pour la partie grise, j'en convient, juste le devant du pull. par contre, toutes les autres parties, couleur noir :
dos, bas de l'avant, une bande sur les manches, plus fines et aérées je ne suis pas certaine que ce soit de la laine ?
Si c'est de la laine, ce n'est pas 260g.
Bien vouloir me confirmer si les parties en noir sont en laine 260g.
Je pensais acheter un pull chaud en laine à 260g, pour la totalité du pull.
Merci par avance.
Cordialement.
Reply from www.privatesportshop.com/en
Bonjour,
Merci beaucoup pour vos gentils mots ! Nous ne manquerons pas de faire remonter vos remarques et suggestions au service concerné.
Sportivement,
L’équipe Private Sport Shop
Verified
You are willing to find the way
Beyond your offer, what I appreciate is that your people, particularly some of your sales reps, look for ways to make it easier my experince. That is not only nice from their part, but it shows some flexibility from the organization, their superiors to adapt, and respond.
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
la mia esperienza con PRIVATE SHOP si è rivelata estremamente positiva nel senso che avendo ordinato un prodotto risultato per mè di una taglia superiore fatto il reso con rimborso nel frattempo riordinato una taglia inferiore tutto si è concluso positivamente.Se devo fare un piccolo appunto i tempi non sono velocissimi.
Reply from www.privatesportshop.com/en
Hello!
Thank you for leaving us such a lovely review.
It is nice to read that you are satisfied with your purchases on our website.
We thank you for your trust and will continue to provide you with the best possible service.
With sporty regards,
Your Private Sport Shop Team
Verified
Concept and prices are awesome, I’m a loyal customer, However I often struggle with the postage online as the website often makes errors or I get charged 10X for ordering one small extra item. It won’t put me off using PSC but just a little gripe
Verified
I LOVE the Private Sports shop but it should come with a warning !! I buy too much stuff from here ! v happy with the process from start to finish, although my wife is stating to gt upset with the amount of sports clothes i have : )
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
Always the best price for most of the available merchandise. Sometimes limited stock (colors, sizes), but when you find what you are looking for, no doubt that's the true bargain. Have been using Privatesportshop since 2020.
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
Excellent products at amazing prices. And service is excellent, I had to return certain products since the size was not perfect absolutely no problems. I highly recommend the shop
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
Les produits sont conformes aux descriptions, les délais de livraison sont respectés et les promotions sont alléchante. Très satisfait de prívate sport shop
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
I was bit skeptical about the shop because of many negative reviews but all I can say that everything went well and I received mine order. Order was splitted to two packages and I did waited the second for 2 weeks but still received it.
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
Tutto perfetto, unico neo è che non sono riuscito a pagare con PayPal.
Ho effettuato vari tentativi in giorni diversi ma non c'è stato niente da fare.
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
M agrada perqué son preus molt competitius de bon material per fer esport, de marcas de qualitat.
El que es tindria que millorar és l informació del paquet, desde que surt de vostres instal·lacions, fins que arriba a l empresa que fa el transport, també la transportistes tindria que donar més informació per poder fer el seguiment fins al seu lliurament al punt de recollida. Gràcies.
Reply from www.privatesportshop.com/en
Hello,
we are sorry to read your complaint. We have of course forwarded your comment to the carrier who was responsible for your parcel, as well as to our logistics teams.
We look forward to hearing from you.
Your Private Sport Shop Team
Verified
Point of reference for sport products
I basically buy everything related to sport on this store! Plenty of products, reliable support and delivery. Description and details are just enough to get and idea of the product.
Verified
Quick and efficient service at a good price.
Quick and efficient service online and delivery of order. Good price and item exactly as described on website.
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
Buenas ofertas. Se podría mejorar las devoluciones por error en talla, etc...como Amazón u otras webs, devoluciones gratis.
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
Wide choosing of quality brands and items, good prices.
Shorter delivery time would be appreciated.
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
Después de ser cliente desde hace varios años y de haber efectuado varias compras, he tenido que devolver un artículo cuyo tallaje no se corresponde con la talla estándar pues he pedido el número habitual y resulta ser muy pequeño el producto. No había advertencia previa de ello como en otras ocasiones y la devolución me ha costado más de 13€ de gastos de envío y devolución para unas zapatillas de poco más de 33€
Reply from www.privatesportshop.com/en
Hola,
Gracias por tomarte el tiempo para calificarnos.
Tomamos a nuestro cargo los gastos de devolución de cualquier producto defectuoso o no conforme a tu pedido.
Seguimos a tu disposición y esperamos que tu próximo pedido te brinde completa satisfacción.
Deportivamente,
Nuestro equipo Private Sport Shop
Verified
Achat dûne paire de running de bonne qualité a un prix très doux
Livraison plus délicate en raison d'une adresse mal saisie
Reply from www.privatesportshop.com/en
Bonjour,
Nous vous remercions de nous avoir laissé une si jolie note.
C"est un plaisir de lire que vos achats sur notre site vous apportent entière satisfaction.
Nous vous remercions de votre confiance et continuerons à vous offrir le meilleur service possible.
Sportivement,
L’équipe Private Sport Shop
Verified
Molt bona web, bons productes, bones promocions!
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
WIDE SELECTION OF BRANDS AND PRODUCTS AT GOOD COMPETITIVE PRICES
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
Verified
Prices are great
Reply from www.privatesportshop.com/en
Hello!
Thank you for your review.
Every feedback is valuable for us! Our team is at your disposal for any enquiries.
See you soon!
Your Private Sport Shop Team
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