wunderlich.de/en

Reviews:

It would be greatly appreciated if you could use a courier other than UPS for deliveries to Finland. The service level of UPS has been very poor, and there is a risk that parcels may not be delivered at all. DHL, on the other hand, operates very well in Finland.

I ordered the toolbox for a BMW R1250gsa with the codable lock cilinder. Toolbox is very robust and there is a good description delivered with it. The lock cilinder was code with the BMW keys quickly. The only thing is that it is very hard to lock the lid onto the box. In the end I had to bent the metal plate on the backside of the lock in order to close it without using that much force that the key would break off. There is also a small steal cable from the kid to the box preventing the lid to fall down. The screw delivered with that cable to connect it to the box is impossible to put in. It simply doesn't fit and you cannot fasten it. It would also be nice if a tool would be enclosed for this screw (torx). For now I removed that cable entirely.

Until recently, I would have given 5 stars without hesitation. I've bought a lot of products and use them on my motorcycles and I love them. However, I was very disappointed with the cases, which were of poor quality, and the company didn't take any stance. As a loyal customer, this was very disappointing. Other than that, everything was fine.

I had ordered a mounting kit for the fog lights. There was one part missing from the box. After contacting customer service, they promptly sent me that part. Great service!!

Great quality products, delivered in a timely manner, will be buying more gear for my 1250gsa

hallo, ik had iets fout besteld en na een mailtje terug gestuurd, kort daarna was mijn geld al teruggestort. waarvoor dank.

Hurtig levering og tingene jeg købte passede godt en let montering. Takker 🇩🇰👍

I did not receive any of the ordered products until now. Due to very bad organisation of the delivery, they said that the authorization of the payment expired and wanted to pay the order by bank transfer that will cost extra bank fees. I sent mail two days ago with questions and asked for confirmation and still waiting for answer. The communication is very bad, I ask something, they answer something else. The first mail I received as an answer to my question was intended to someone else, as the name and the product they answered were not the ones I ordered. From the mails I received I could not understand what was the issue and where the problems comes from. Is it a problem of the bank or a problem of the company, as the card payment was authorized, money blocked and they are still not in my account. Now I am making checks with my bank. I still don't know if I will receive something or not even if I pay by bank transfer, having in mind this bad communication. How to trust the company as I have to wait for answer several days ... If I receive a mail, I am not sure if the answer will be what I ask, as it happened before .... Finally maybe the whole order must be cancelled and to hope to be able to receive the payed money back. I still don't know how this case will end.

Products are a bit expensive, could get most cheaper elsewhere. However I valuate prompt and reliable delivery. In the selection of products would I like to see more actual spareparts,

Absolutely brilliant product and very easy to fit and I have no doubt they will do the job with ease

perfect fit of the pannier protection pads. Very strong tape on the inside of the pads, so you need to position them correctly on the first try.

Product with high quality. Only the assembly instructions could be better. They are not intuitive and I needed to search for a YouTube video to figure out the proper way to install my handguards.

I really like working with Wunderlich. Everything happens quickly, correctly and without hesitation. If there are any problems with the product or its warranty, it is also resolved very quickly. Only occasionally do problems arise with DHL services. For reasons that I do not understand, the delivery address is changed to the legal one, which complicates delivery times. The recommendation and request is to strictly adhere to the agreed delivery address, it is unchanged. Thank you and to the equally successful cooperation in the future.

Always receive excellent service and product without hassle - Recommended

Good quality parts, thrustworthy company, possibility to return ergo products after testing.

goeie produkten wel voor dit produkt een beetje lange leverings termijn. goeie comunicatie en betrouwbare produkten.

There is nothing to delay in either the delivery or the product, everything has worked without any challenges.

Professional kits and excelence quality. Quick delivery. Nice packaging.

I love the way you can code the lock to the key of your bike. You would probably need to update your installation videos of the tool box (EDC) Lone rider videos are very informative. You don’t want to be losing business.

Snelle verzending, goede communicatie en snelle afhandeling van eventuele retouren.