Review summary
Customers consistently praise the very fast and efficient delivery service. The packaging is frequently highlighted as secure and protective, ensuring safe arrival of products. The unique and beautiful design of the products, along with their originality, makes them especially popular as gifts, with many noting positive reactions from recipients. The ordering experience is described as smooth, easy, and efficient. Customer service is reported to be responsive and helpful, particularly when issues arise with orders. A few customers note that although the quality of the products is generally excellent, there is some room for improvement.
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How Trusted Shops prevents fake reviewsReviewsAlaskan MAKER (EN)
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OVER THE TOP
What did you particularly like?..AMAZING DESIGN AMAZING IDEA MUST HAVE AT THE HOUSE
What could we possibly do better?..PLEASE STRONGLY CONSIDER TO MAKE A GLASS DEDICATED TO THE MONVISO MOUNTAIN ...THE PICK OF MY HEART!!!..THANK YOU!! KINDLY ADVISE ME WHEN IT WILL BE AVAILABLE FOR PURCHASING. THANK YOU!!
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Something special
Very quick and well packed sending of a a water carafe and two glasses. I love the idea of having different mountains for collecting and personal memory. The glass is less heavy as expected, but of course for the affordable price you cannot expect crystal glass. We haven’t used it yet because it is supposed to be a present for a marriage.
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The topographic long drink glasses are fantastic, just beautiful! I got the first two as a gift, and since I love mountains (and Dolomites in particular) I could not refrain from buying more for me and some as gift to friends.
Now I wish you could consider making the Monte Civetta and Monte Pelmo, to complete my Dolomites collection.
Shipping was good and packaging excellent.
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Excellent customer service and great quality!
I ordered a knife case from Alaskan Maker as a present, but unfortunately, it arrived with a scratch. After contacting their customer service, they replied very quickly and offered me the perfect solution — to choose another one, which they sent right away. I was really impressed with how fast and professionally they handled everything!
I also ordered a shirt, which seems to be of great quality, and a personalized key holder that looks amazing as a gift.
Overall, I’m very happy with both the products and the service. Thank you, Alaskan Maker!
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Vlotte levering,de bestelde longdrink glazen waren ook zeer goed en veilig verpakt .
De glazen zijn ook van goede kwaliteit,met een mooi berg silhouet.
Ik heb er voorlopig al 6 verschillende.
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Excellent bag. My daily driver that is not only very stylish, but carries everything that I need comfortably. Looking forward to a lot of use.
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These products are amazing. We have a decanter and glasses ourselves and have bought gifts for our friends, and they love them. Delivery is excellent and customer service is great. Thank you!
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All is fantastic - quality of the bagpack and the woodholder, packaging and delivery timing - was delivered to Spain in 2-3 days. Thanks a lot!
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I like the products and the fast delivery
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A hit
Those glasses are a great concept and very well made. I got them as a present for a person that loves mountains and loves cartography, it was clearly a hit. I expected the glass to be a bit thinner.
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Very efficient order and delivery was fast. Came really well packaged and beautifully presented in a special box.
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perfect in every way
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Wonderful design but quality potential to improve
Wonderful design and a good, fair support team. However, the quality shows strong potential for improvement, especially considering the price.
Our first order had a superficial glass defect; we received a voucher as compensation. Unfortunately, with the second order, the labeling on the glass already started to peel off while unpacking, which was disappointing.
Reply from Alaskan MAKER (EN)
Hello Julia,
Thank you for taking the time to share such a detailed and balanced review.
We’re a bit surprised by your experience, as issues like the ones you describe remain very rare on our side, and most of our customers highlight the durability and finish of our glasses. That said, we’re truly sorry that your second order didn’t meet your expectations, especially when it comes to the labeling peeling during unpacking, we understand how disappointing that can be.
If you wish to look into this further, please don’t hesitate to reach out to us again via our contact form with a few photos. We’ll be happy to review the situation and see what we can do for you.
Thank you as well for your kind words about the design and our support team, it truly means a lot to us.
Best regards,
The Alaskan MAKER team
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Super original product and super fast delivery. Thank you!
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Very elegant glasses
The glasses are very elegant and originals.
The delivery has been quick and correct.
Nice products.
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