Volt Music Store
Reviews:

833 total reviews   443 reviews in the last 12 months

Review summary

Many customers praise the store for offering very competitive or unbeatable prices compared to other shops. Customer service is often described as friendly, helpful, and professional. Some customers also appreciate quick responses and transparency in communication. Packaging quality is generally seen as good by several customers. However, delivery times are often longer than expected or advertised, which causes frustration for many customers. Some also experience issues with product stock status or availability, particularly discrepancies between advertised and real inventory. There are occasional complaints about customer service responsiveness, as well as frustration with delays or lack of proactive updates in communication. Additionally, a few customers note inadequate protection for certain items in the packaging.

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ReviewsVolt Music Store

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Community member 
1 Reviews
 Verified

Top Shop

Habe zwei T7V bestellt, zu einem wirklich guten Preis. Zuvor habe ich die Verfügbarkeit im Shop angefragt, woraufhin ich eine sehr schnelle Antwort erhalten habe. Am selben Tag der Bestellung erhielt ich eine Mail, dass sich der Versand etwas verschieben würde, wegen Problemen mit dem Verpackungsmaterial. Direkt am nächsten Tag erhielt ich dann aber schon eine Versandbestätigung mit Sendungsnummer und die Monitore sind sehr gut verpackt und sicher nach 2 Tagen (Niederlande-Deutschland) bei mir eingetroffen. Von mir also eine absolute Empfehlung für den Volt Music Store. Der Support bisher, die schnelle Lieferung, der gute Preis und die 1a Ware haben mich persönlich überzeugt.
Community member 
2 Reviews
 Verified
Good prices. Super nice people in store when I visited previously. Ordering can be improved. I think ‘in warehouse’ means ‘ordering from manufacturer and will take as long as it takes’ but I’m not sure. Also shipping ref number never worked, so it looked like it was delayed. This may be a problem with shipping company, not the store, but will be good to resolve.

Reply from Volt Music Store

Thank you for your thoughtful review and for giving us 4 stars! 🎵 We’re delighted to hear that you’ve had a positive experience with both our prices and our team in the store. We also appreciate your feedback regarding the ordering process and tracking information. You're absolutely right that stock availability and delivery expectations should always be as clear as possible, and we're continuously working to improve communication around these details. We're sorry to hear that the tracking number didn't work properly and understand how that could create uncertainty about the delivery status. Thank you for taking the time to share your experience and suggestions—they help us improve our service for everyone. We hope to welcome you again soon, both online and in-store! 😊 – Team Volt Music Store
Community member 
2 Reviews
 Verified
The module took more than a month to arrive, with no clear communication about the process. Twice I asked for an update weeks apart with no reply. I understand you need to order these modules from the manufacturer, but you could at least send an update every two weeks with something like … has been sent from manufacturer and should arrive with us in 5 days, or out of stock at the moment, we’ve placed an order and will tell you next week how it’s going.
Community member 
1 Reviews
 Verified

Erica synths Fusion Modulator

Buy Erica synths fusion modulator at 199 euros on sale, on other websites up to 350 euros, totally new unit and works perfectly. If you come from math or other modulators by cycles and EOC shots... it is another different and complementary perspective, ideal for drones, bleeps and sequences controlled from the module itself with its S&H functions, VCA offset, EG, noise... quite complete and gives new life to any oscillator. Satisfied with the purchase and with the treatment with volt, it is already my third module and I go for the fourth with them.

Reply from Volt Music Store

Thank you so much for the amazing and detailed review! 😊 Great to hear you’re enjoying the Erica Synths Fusion Modulator — it’s a fantastic module, and your description really nails its creative potential! 🎛️✨ We’re especially happy to hear this is already your third module with us (and going for the fourth! 🙌). That kind of trust means a lot to our team. Enjoy exploring new sounds, and we’ll be here when you’re ready for the next addition to your setup! 🎶 – Team Volt Music Store
Community member 
1 Reviews
 Verified
Good store with people who genuinely care. Orders take a bit longer to process and ship compared to other webshops, but they do arrive. On the other hand, the prices are noticeably lower. If I were to suggest an improvement, it would be to provide clearer information about delivery times — is it 3 days or 2 weeks? That would be my tip: list longer delivery estimates when an order, for example, has to come from the U.S. From what I can tell as an outsider, if you ask for an update respectfully, you’ll receive respect and kindness in return. -------------------------------------- Goede store waar mensen werken die om je geven. De orders duren een stuk langer om te verwerken/verzenden dan andere webshops maar ze komen wel aan daartegenover zijn de prijzen wel een stuk lager. Als ik een verbeterpunt zou willen aangeven is de informatie omtrent de levertijd, is het 3 dagen of 2 weken. Dit zou ik als tip willen aangeven, zet de levertijden ook wat langer als er een order uit amerika bijv moet komen. Maar zoals ik kan beoordelen als buitenstaander als je met respect om een update vraagt krijg je respect en vriendelijkheid terug.

Reply from Volt Music Store

Thank you for your thoughtful and balanced review! 😊 We really appreciate your kind words about our team — that means a lot to us. You’re absolutely right about the delivery time communication. Being clearer (especially when items come from external warehouses or the U.S.) is something we’re actively working on. Your suggestion to set more realistic expectations upfront is spot on and very valuable. 🎯 Also great to hear you experienced respectful and friendly communication — that’s exactly what we aim for. Thanks again for your feedback and trust, and we hope to make your next experience even better! 🎶 – Team Volt Music Store
Community member 
1 Reviews
 Verified

Good experience

Great price. Delivery from the warehouse in Latvia took about a week from the time I placed the order; I think that's a little long, but still okay. The package was thoroughly and securely packed, so it arrived in perfect condition. I was kept up to date at all times via email.
J C
Joan C.
6 Reviews
 Verified
Everything perfect. Fast shipping, perfect package... and very good price for the product I got. Concerning the product (8-voice expansion board for the Doepfer M ) the installation took more effort than expected. But this is a problem with Doepfer not with Volt Music Store. I missed MUCH better explanations about the required firmware update, and specially, the mandatory need for it. The unit should be programmed in a different way when the firmware is not the same in the two DSPs. It works faulty, which is scaring....

Reply from Volt Music Store

Thank you very much for your detailed review and for the 5 stars! ⭐⭐⭐⭐⭐ We’re really happy to hear that everything on our side — shipping, packaging, and pricing — met your expectations 🙏📦 We’re always happy to help clarify the steps or point you in the right direction so everything runs smoothly and safely 🎛️🛠️ Thank you again for your trust and for taking the time to write such a thoughtful review. – Team Volt Music Store
Community member 
2 Reviews
 Verified

Communication could be a little better

Communication: item arrived in store bu I had to make the phonecall to find it out. Very friendly shop-owners nevertheless.. Very niche type store in the city of Rotterdam.. our own Schneidersladen haha. The Echolocator is a brutally fun happy accidents-delay box.. Was not so sure about the face-print in real-life but it’s growing on me. Recommend both device and store! will shop again.

Reply from Volt Music Store

Thank you so much for this fantastic and honest review! ⭐⭐⭐⭐⭐ We love the “our own Schneidersladen” comparison — that’s a big compliment! 😄 Being a niche store in Rotterdam for people who enjoy the deeper corners of sound design is exactly what we aim for. Great to hear you’re having fun with the Echolocator — “brutally fun happy accidents-delay box” might be the best description we’ve heard so far 🎛️✨ And yes… some face-prints definitely grow on you over time 😉 Thanks again for the recommendation and your trust. We’ll be happy to welcome you back anytime! – Team Volt Music Store
Community member 
1 Reviews
 Verified

Fast shipping and good prices, but poor packaging

Fast shipping and good prices. The packaging was subpar unfortunately, I received a Eurorack Module in it's box packed only in a padded envelope. The box arrived pretty smashed. Fortunately, the module itself wasn't damaged.
Community member 
1 Reviews
 Verified
Volt Music, oke what i have to say. Great products! Best prices! Very good customer service! My next purchase for the studio will be placed at...... Volt Music!!!!!!
Community member 
3 Reviews
 Verified
Love this shop. They have great transparant communication and price. If they have what I am looking for I always order from them. Just take note of it needs to come from a warehouse (it is carefully noted in description) it might take longer but they always deliver 👍🏻

Reply from Volt Music Store

Thank you so much for your amazing 5-star review! ⭐️ It means a lot to hear that you keep choosing us and appreciate our transparent communication and pricing 😊 We also really appreciate you mentioning the warehouse delivery times — exactly as you said, we always try to clearly note this in the product description and make sure every order arrives safely 👍🏻📦🎶 Thanks again for your trust and support. We look forward to serving you again! – Team Volt Music Store
Community member 
1 Reviews
 Verified
A huge thank you to the Volt team, who managed to find a discontinued Eurorack module. They sourced a brand new one and handled everything with great professionalism. It's also worth noting that the price was unbeatable. Communication was excellent; Volt always responded quickly and efficiently to my messages. I recommend them 100%. Thanks again, Volt, for everything.

Reply from Volt Music Store

Wow — thank you so much for this incredible review! ⭐⭐⭐⭐⭐ 🙏 We’re really happy we could help you track down that discontinued Eurorack module. Finding rare pieces for the modular community is something we genuinely enjoy doing — it’s a bit like a treasure hunt for us too 🎛️🔎 It means a lot to hear that you appreciated the communication and professionalism throughout the process. We always aim to respond quickly and keep everything clear and transparent, especially when sourcing special or hard-to-find gear. And of course, we’re glad we could secure it at a strong price as well 🙌 Thank you for your trust and your 100% recommendation — that truly motivates our whole team. Enjoy the module, and we’re always here if the rack needs expanding again! 😉 – Team Volt Music Store
Community member 
2 Reviews
 Verified
Fast delivery, accurate information on the website and very good price, recommended. Wasn’t sure to order, because of other reviews, but everything went very smooth. The green in stock sign of Dreadbox Nyx re was true (Rotterdam), and after my order changed to orange deliverable.

Reply from Volt Music Store

Thank you for the detailed and thoughtful review! 😊 We’re really glad everything went smoothly and that the delivery, pricing, and website information met your expectations. Also great to hear the stock status for your Dreadbox Nyx Reissue was accurate — we work hard to keep that as reliable as possible, so this means a lot! 🎯 Thanks again for your trust and recommendation, and enjoy your new gear! 🎶 – Team Volt Music Store
Community member 
1 Reviews
 Verified
Great service fast delivery with the option to choice for which day to deliver parcel , which was great too, good tracking , arrived in perfect condition
Community member 
1 Reviews
 Verified
Goed dat Nederland weer een fysieke winkel heeft waar je netjes geholpen wordt en ook nog eens een uitstekend aanbod voor de gene die van modulair synthesizer houd. Jaren lang was er niks. Tenzij je wel genoegen neemt met een bedrijf zonder klantenservice of waar je een grote mond krijgt 👍 ik support dit graag. Meer winkels. Minder online
Community member 
1 Reviews
 Verified

Good and friendly

Good, helpful and friendly support. Good prices. Unfortunately an ordered product couldn't be delivered.
Community member 
8 Reviews
 Verified
Great Shop, Very compatible prices, Good Actions and super fast delivery.
Community member 
1 Reviews
 Verified
Shipping was a bit confusing. But quick responding support. Thank you! Very dedicated shop.
Community member 
1 Reviews
 Verified
Great service. Item arrived well packaged and very happy with the purchase ⭐️⭐️⭐️⭐️⭐️
Community member 
1 Reviews
 Verified

Happy first time customer in Ireland!

Enquired about a Rane seventy from voltmusic as it seemed to be out of stock everywhere else. They got back to me within a day confirming it was in stock in their warehouse. I ordered it and it's arrived from Latvia with package in perfect condition just over a week later with FedEx tracking to Ireland the whole way. Very happy with the service, would definitely recommend them!

Reply from Volt Music Store

Thank you so much for the amazing review! ⭐️⭐️⭐️⭐️⭐️ We’re really happy to hear that everything went smoothly — from the stock confirmation to the delivery in perfect condition. Great choice with the Rane Seventy! 🎚️🔥 Thanks a lot for the recommendation, and we hope to see you again soon 🎶 – Team Volt Music Store

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