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Top positive review
Jun 14, 2023
Verified review
Rather surprised that the torte arrived unscathed. I was anticipating the torte itself would be in pieces from its quick shipment from Vienna to North Carolina. The wrapping for shipping was damaged but both the artist box and torte were intact. A grand experience to enjoy the texture and subtle flavors of the Hotel Sacher Torte. Only actually being within the ambiance of the Hotel Sacher would add to the enjoyment of the torte. Thank you!
We had a problem with delivery date, not due to Sacher, but anyway a problem
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Answer by shop.sacher.com/en
May 22, 2023
Dear Mr. Mancini,
thank you for your feedback, from which we can see that your purchase was not entirely satisfactory.
We are of course working on improving the shopping experience in the future.
Yours sincerely, Your Sacher Team
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