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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Huge product choices, you'll find what you're looking for and at an excelente price, however can¡t give the 5* just because the delivery delays are really not great...order preparation itself takes a lot of time, so it's not only carrier related delays, it's on Bike Discount itself. Other then this minor issue everything else as been great so far.
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Mar 26, 2024
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Whole purchase went pretty smooth and easy
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Mar 25, 2024
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Mar 25, 2024
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Support
Everything is perfect, except the support didn’t answer my question, before I place the order. It was product related. I found an answer on the competitor website
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Mar 25, 2024
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Took extra day to receive the order confirmation and tracking address.
Otherwise no ideas to improve your business immediately.
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Mar 24, 2024
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Mar 24, 2024
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Mar 24, 2024
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Mar 23, 2024
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Mar 23, 2024
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Obs om en bor i norge
Litt plundrete med posten i norge noen ganger pga moms, men det ordner seg hver gang.
Ellers gode priser og kjappt sendt
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Mar 23, 2024
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Mar 23, 2024
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Everything about sport
Many products, best quality, not cheap post.
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Mar 23, 2024
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Good prices
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Mar 23, 2024
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Ordering system is perfect payment methods not
Ordering system is perfect. Payment methods could be better. Ideal payment is unfortunately missing only payments by credit card. My credit card was after successful payment without reason rejected by bike-discount, second time it worked well.
Customers outside Germany can’t use coupons that they include in the package. It’s a nice touch but kind of discriminating.
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Mar 22, 2024
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Delivery was fine, little issue with bike
Delivery was on little longer side, but still fine. I was informed about shipping with working tracking, which is very nice. Bike arrived assembled and well packed in box box, without any damage.
There was issue with package, but eshop fault as screw holes werent retapped after painiting, in combination with low quality screws caused one of the screw to get stuck and snap, which is quite annoying with brand new bike.
Other then that, satisfied.
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