bike-discount.de/enReviews

: 37,828Excellent

4.79

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certified since: Jun 7, 2022
updated on: Jun 8, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Jun 7, 2022
updated on: Jun 8, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

15,281 verified reviews in the last 12 months

37,828 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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the most relevant critical review


Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Reviews for bike-discount.de/en

(1449)
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 Verified review
13 days ago
Bike-Discount is one of my go to website for bicycle parts. Prices are competitive and they have a wide selection. My only complaint is that they do not have multiple shipping options. They only shipping option to my location, Portugal Islands, takes 3 weeks to 1 month for delivery. For less than 4 euros for shipping it is fair delivery times. When I need something in a hurry I have to order from a competitor and pay 5x as much for shipping but they don’t always have what I need.
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 Verified review
3 days ago
Good and practical website, lower than market average prices and lots more options than the local shops. There is also lower price guarantee so they match the lowest market price for a product. The only negative sites are the user interface of the website (bit outdated), longer delivery times and stricter constraints for item return & refund. There is a minimum price for an item to be returned and refunded free of charge.
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 Verified review
May 21, 2023
I did not receive tracking link for my bikes delivery but issue was solved promptly by the customer service. This was my second bike purchase from Bike Discount, first bike had assembly issues but this one was proper out of the box. I wonder the separate delivery of pedals and side stand, in my opinion they could be delivered together with the bike. In all I'm quite happy with the two eMTB's delivered
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 Verified review
9 days ago
They do not have a vat scheme in place, unlike many other competitors, so orders coming into the UK will get caught up in customs and will attract duty charges and fees. When the fees are factored in, any apparent cost saving is soon evaporated. Great range of products that are not available as a one stop shop elsewhere so probably worth the hassle.
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 Verified review
12 days ago
Everything regarding ordering, paying, shipping and handling is great, simple and fast. I just have a critic because there was an error in my last order when I received wrong item. I was reimbursed for the missing item no problem there. Just I think process of getting to the point of reimbursement could be done better. Kr, Danijel
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 Verified review
3 days ago
 
Could find the bike pieces i needed and at a good price (Di² shimano GRX front and rear deraileurs), came quick already placed on one of my bikes and already rode a 400 km as qualification for Paris-Brest-Paris. Will probably buy also another set (Di² maybe for 40 teeth at the back - and maybe also a mechanical one).
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 Verified review
May 22, 2023
I step upon the Bike inn and i found very good prices. I needed a side bag for my Bike and after i chosen one i saw other sites and Bike inn had the best price. I didn't knew the site but i tried it. I got my order very fast and the item was everything the Bike Inn announced. Very pleased with the service.
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 Verified review
May 18, 2023
Item are all the time in stock and price is better from professional store only, the only upgrade you can do is packaging, my 2 recent order was damaged because use box too big and item was not enough packed so box arrived destroyed.. But I am really satisfied to order in our shop, thanks so much !
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 Verified review
May 17, 2023
I love variety of products, and good prices. What they could improve is delivery time, it takes even a week to deliver it should be 24h. Furthermore I would love to see possibility to modify the order before it has been shipped.
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 Verified review
May 16, 2023
I think that the quick and appropriate response typical of a German company is truly impressive. In other words, if the shipping fee for international cargo becomes cheaper, the evaluation will be further improved.
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 Verified review
3 days ago
Good prices and delivery times. I give only 4 stars as to return products from Romania you nees to pay yourself. Other online vendors offer free returns to Romania. Next time I will choise other vendor.
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 Verified review
May 19, 2023
Items were dispatched but tracking was not available within Germany which is very weird. Finally the delivery details were provided the same morning items were delivered.
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 Verified review
May 18, 2023
Mostly all has been fine, though defective crank and pedals on a MTB was not acknowledge, They even send me another pair of cheaper AND defective pedals to shut me up...
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 Verified review
May 12, 2023
The was a problem with a part availability which they failed to notify me in time, other than that the whole experience was good...and the packaging /QC excellent.
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 Verified review
May 19, 2023
Could have warned me I would have to pay import duty on my order. Still would be my cheapest option as I couldn't buy shifters in UK without brake caliper
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 Verified review
May 10, 2023
Nothing, maybe when is any problem with customer order, give faster info to customers, where is problem. I’m satisfied how support worked then. Thanks 😊
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 Verified review
9 days ago
out-of-stock product did not become available for ordering when the notice email was sent, but i needed to wait and log in later to complete the order
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 Verified review
May 18, 2023
Shipping took over two weeks. Minor problems with the order as well, i bought a handlebar for a road bike, cables for breaks and gears were missing.
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 Verified review
11 days ago
Some delivery info was unclear and there was some trouble with paying through Amazon so I had to use other ways, otherwise everything was fine.
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 Verified review
9 days ago
Good price/performance products, only expensive shipping to some part of Europe even if you order over 250 eur. It should be free.
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