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Most relevant positive review
Oct 29, 2023
Verified review
I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
They have some problem with there website, the price is different between countries, nothing wrong about that but the thing is the website has so much bugs so you see the real price first at checkout.
So the price you see when you add an item to you’re shopping cart could be wrong, even if you have the right settings. That sucks a bit…
I bought the bike anyway and it’s freaking awesome and has the highest spec for the money that I could find.
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Aug 29, 2024
Verified review
Overall a good experience
Great prices on quality bikes.
Delivery time as promissed.
Appropriate packaging - Bike arrived in perfect condition
Before I made the purchase, I made a request to customer service about a question regarding an accessorie to the bike. Until now I didn't receive any feedback to this request, so I chose to order the bike without this accessorie.
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9 days ago
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Delivery
Website, wide selection of stock, customer service excellent.
Delivery to UAE poor. Previously with bikediscount international delivery was by DHL to my door, now its DHL to the country and then package gets stuck in the local UAE postal system with additional charges, delays and fees.
BikeInn (compeditors) ship DHL to my doorstep in the UAE.
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Aug 21, 2024
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I have ordered 4 RADON bikes in total from bike-discount shop. And I am satisfied. Radon brand offers good quality bikes with excellent components and reasonably priced. Such bikes from famous brands would cost you double the price.
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Sep 2, 2024
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Everything runs as usually very smooth, no obstacles during ordering or damage by transport, only what missing is time period between ordering and transport - no added information, you must read small comment thats takes from - to
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Aug 27, 2024
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I like the prompt delivery, but I have to spend a week until I manage to get in line the bike components that have not been properly leveled and fixed. I have to visit couple of times bike workshops and spend additional money.
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Aug 22, 2024
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I would like to have better shipment cost for Greece when ordering for example only 2-3 lightweight bicycle accessories and looking the past ordering that have been done earning bonus for lower cost next time.thank you!
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Aug 21, 2024
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everything went smooth once orderded
no problems with packet or delivery .
an notification every step of the process .
only thing stressful for me was the advanced payment .
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2 days ago
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Waited more than 15 days for bike delivery (longer than was stated on the website), and then another 4 days for delivery in my country.
Other than that, it was okay.
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Aug 21, 2024
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Delivery is quite slow, no information
Delivery is quite slow. Couriers don’t inform about arrival parcel and just drop them to stairs by the street. Who’ll take response if the parcel would be stolen?
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Aug 25, 2024
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Fair prices, big variety, but return is not easy and quite expensive. After you pay 14 eur delivery for 150eur order, you dont expect to pay 20 eur for return
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Sep 2, 2024
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The parcel took some time to be dispatched last time, although it normally isn’t that slow. I.e. several days although all the items were readily available.
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Aug 26, 2024
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Shipping for Madeira Island is expensive and takes a long time to arrive. Would be nice to see this improved. Everything else is great!
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Aug 26, 2024
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Pros and cons
Offer, stock and prices are quite OK.
NEGATIVE: returns from Romania are not free !! I need to send a product back on my cost 😞