bike-discount.de/en- Logo - reviews

bike-discount.de/en
Reviews:

16,144 reviews in the last 12 months57,939 total reviews  

4.81
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Oct 29, 2023
 Verified review
I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

 Sort by  
Relevance
(1385)
Reset
Aug 19, 2024
 Verified review
They have some problem with there website, the price is different between countries, nothing wrong about that but the thing is the website has so much bugs so you see the real price first at checkout. So the price you see when you add an item to you’re shopping cart could be wrong, even if you have the right settings. That sucks a bit… I bought the bike anyway and it’s freaking awesome and has the highest spec for the money that I could find.
Report review
Aug 29, 2024
 Verified review

Overall a good experience

Great prices on quality bikes. Delivery time as promissed. Appropriate packaging - Bike arrived in perfect condition Before I made the purchase, I made a request to customer service about a question regarding an accessorie to the bike. Until now I didn't receive any feedback to this request, so I chose to order the bike without this accessorie.
Report review
9 days ago
 Verified review

Delivery

Website, wide selection of stock, customer service excellent. Delivery to UAE poor. Previously with bikediscount international delivery was by DHL to my door, now its DHL to the country and then package gets stuck in the local UAE postal system with additional charges, delays and fees. BikeInn (compeditors) ship DHL to my doorstep in the UAE.
Report review
Aug 21, 2024
 Verified review
I have ordered 4 RADON bikes in total from bike-discount shop. And I am satisfied. Radon brand offers good quality bikes with excellent components and reasonably priced. Such bikes from famous brands would cost you double the price.
Report review
Sep 2, 2024
 Verified review
Everything runs as usually very smooth, no obstacles during ordering or damage by transport, only what missing is time period between ordering and transport - no added information, you must read small comment thats takes from - to
Report review
Aug 27, 2024
 Verified review
I like the prompt delivery, but I have to spend a week until I manage to get in line the bike components that have not been properly leveled and fixed. I have to visit couple of times bike workshops and spend additional money.
Report review
Aug 22, 2024
 Verified review
I would like to have better shipment cost for Greece when ordering for example only 2-3 lightweight bicycle accessories and looking the past ordering that have been done earning bonus for lower cost next time.thank you!
Report review
Aug 21, 2024
 Verified review
everything went smooth once orderded no problems with packet or delivery . an notification every step of the process . only thing stressful for me was the advanced payment .
Report review
2 days ago
 Verified review
Waited more than 15 days for bike delivery (longer than was stated on the website), and then another 4 days for delivery in my country. Other than that, it was okay.
Report review
Aug 21, 2024
 Verified review

Delivery is quite slow, no information

Delivery is quite slow. Couriers don’t inform about arrival parcel and just drop them to stairs by the street. Who’ll take response if the parcel would be stolen?
Report review
Aug 25, 2024
 Verified review
Fair prices, big variety, but return is not easy and quite expensive. After you pay 14 eur delivery for 150eur order, you dont expect to pay 20 eur for return
Report review
Sep 2, 2024
 Verified review
The parcel took some time to be dispatched last time, although it normally isn’t that slow. I.e. several days although all the items were readily available.
Report review
Aug 26, 2024
 Verified review
Shipping for Madeira Island is expensive and takes a long time to arrive. Would be nice to see this improved. Everything else is great!
Report review
Aug 26, 2024
 Verified review

Pros and cons

Offer, stock and prices are quite OK. NEGATIVE: returns from Romania are not free !! I need to send a product back on my cost 😞
Report review
JV
Aug 28, 2024
 Verified review
Nice webshop whith al lot of party and sharp proces. To bad a wrong part was sent to me, but returning this part was very easy.
Report review
10 days ago
 Verified review
Everything was OK. However, the delivery took a bit too long. Moreover, when it is so expensive compared to other shops.
Report review
5 days ago
 Verified review
Excellent webshop with good prices, fast delivery and superb goods. Only the description could be a bit more precise.
Report review
Aug 22, 2024
 Verified review
Envío llegó bastante rápido, pero no me indicaron número de seguimiento ni me informaron cuando salio el pedido
Report review
7 days ago
 Verified review
Good selection of products, good prices. Could do with free shipping for smaller orders for repeat customers.
Report review
Sep 4, 2024
 Verified review

Reliable. Shame about Brexit

Good value, service and shipping. Could do better advising UK customers about magnitude of tax and duty.
Report review