bike-discount.de/en

Reviews:

Clear and comprehensive bicycle presentation, true and clear pictures, competitive prices, easy to order and prompt delivery. Bicycle package was not sufficiently secured against tampering. The box was merely stuck by a pair of tapes, which could easily be removed and reattached by a third party. In fact I found in the box a pair of empty candy wrappers, which presumably have been thrown inside by somebody, either the courrier or a third party who had access to the package. Fortunately the bicycle was intact.

Being a bike mechanic myself it's not the most intuitive experience to have parts listed by bike type, since many same parts are used across all types of bikes. Also there's really poor filters... For example, I'm looking for a 40t 110-4 BCD 2x chainring. I need to check three pages for chainrings for road, gravel and MTB separately and can't filter by the sizes. Preferred listing order should stick. Prices, shipping time etc. 5/5.

All service was great except the fact that I needed to sort out return shipping myself - and this adds extra risks and costs (and I am based in EU, so it's an unequal service). I would have rather liked if they provided return label, even if I had to pay for it. This reason alone is why I would not buy a helmet from them again.

I could use the voucher I got for my birthday. I found all the products I needed. Got updates for the status of the delivery. The design and and general use experience of the online shop could be improved a bit. Feels a bit old and the search is not very responsive.

What they say is what you get and the delivery is fast en clear. But the box was heavily damaged but the items were okay. But think more about the delivery service than about the webshop. ordering was not complete, but it worked out just fine without this small part.

International return options could be easier for customers. E.g. in the Nike app in Poland you can request return and app will just show you a QR code which you use in the inPost service's parcel machine - and that's it, no need to print some return forms, etc.

The delivery cost to Finland is above average and the shipping takes too long compared to the price of the shipment. At a rate of 15 euros it shouldn’t take more than 2 business days from Germany to Finland, but on average it takes 5-7 days.

Good service. I could change quickly the product I originally ordered. I drop one star, because it took quite a long time to assemble, check and pack the bike. They said they have so many orders, tjat it takes time to handle the orders.

As a guest I would have like to know better when the item was going to arrive. I thought it was one order but apparently the were 2 different order. It arrived and very happy, Thank you,

Very satisfied with H&S Bike-Discount GmbH. Wide range of good quality with top brands at a lower price. Also fast delivery and carefully packaged.

Overall good service. Shipment took a bit long and I got a ~12x15x20 cm cartoon box to ship a 15cm long usb cable...which is a bit weird

Quite good - delivery took longer than expected, myself, doesn't make much of a difference but for somebody else it may.

Really great pricing & fast delivery. I do not like their by the book, cold rigid approach to customer service.

The best on-line biking retailer, great website, always an enjoyable experience and the best customer service.

Good price and quick delivery. It would be nice to have my Magura brake set in a box and not in a nylon bag.

Good proces, broad offer, but some sught after products are not available. Shipping costs could be lower.

Good range and ok discounts but still quite a lot of obsolete stock. Could carry more sizes.

Nothing bad to say... shopping experience was just smooth. What do you want more than that?!

Excellent choice of products at reasonable prices, but delivery process abroad is crappy

Good prices but could be better. Shipping service is also average, could be improved.