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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
The delivery was as expected, the after sales was partially good and could also be better. The information concerning a particular request (possibility to place a frame lock)was not given correctly . But they were helpful when I told there was no bike bell although it is a legal requirement, they immediately send me one.
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Jan 31, 2024
Verified review
Bike discount is a good webshop for all kind of bicycling parts. The prices are also sharp and the communication throughout messages and email is well done.
Although i have lately lots of problems with DHL whom is shipping for Bike-Discount. Bike discount is handling the problems well.
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Jan 13, 2024
Verified review
Rockshox SID Ultimate 29' fork
I ordered a Rockshox SID Ultimate 29' fork and other things.
In the scope of delivery of the fork, it says that the set also contains a fender, which I did not receive... That's why I'm giving 4 stars. Everything else was great. The fork is super.
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Jan 17, 2024
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Improvements in packaging and delivery time
I think it's important to improve the delivery time for orders.
The last time I ordered a sram cassette, it came wrapped in bubble wrap. I think that a part like that should come packed in the original box and not the way it came.
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Jan 25, 2024
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Shipping is expensive
No matter how amount of Euros you order for, shipping outside Germany always costs 8 EUR. I would love if there would be a certain number, where shipping becomes free
Good selection and variety of products and at very reasonable prices. At one occasion I needed the support on a warranty matter and that was handled to satisfaction as well.
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Jan 22, 2024
Verified review
Competitive pricing, acceptable lead time for shipping, good product range.
Customer service turnaround is disappointing. I logged a question and got zero response.
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Jan 16, 2024
Verified review
Kolo je super, pedala bi morala biti ze v osnovi, naj jih posameznik zamenja, ce rabi drugacna.
Cas dostave je predolg.
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Feb 1, 2024
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Quality Products and Discounts but Expensive Shipping
Great selection of quality products, great discounts, but expensive shipping costs for occasional and small orders.
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Jan 20, 2024
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I'm so disappointed, that you closed the shipping to Kazakhstan. Now I cannot order some good stuff for my bikes 😭
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Jan 23, 2024
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Great range and good prices.
Great range, good prices and the few times I've had to deal with costumer service always quick and polite.
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Jan 6, 2024
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Prima shop
Het zou veel makkelijker zijn als je ook met ideal zou kunnen betalen. Voor de rest prima shop!
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Jan 21, 2024
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Bike delivered as promised
Bike delivered in a reasonable time, perfectly packed, pre-assembled and as advertised.
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Jan 25, 2024
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Fast and reliable delivery. Payment methode does not include iDeal though.
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Jan 11, 2024
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De snelle en correcte afhandeling spraken me aan. Beter kan niet voor mij.
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Jan 29, 2024
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Good pricing fast and easy process - don't use Post Nord for delivery
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Jan 26, 2024
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Great assortment!
But not all the items have info about their weight.
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Jan 26, 2024
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Good website
Good price , very reliable
Quick delivery
To be recommended
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Feb 3, 2024
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Delivery by DHL
The box was severely damaged during DHL transportation.
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Jan 22, 2024
Verified review
Good prices, but no free shipping and loyalty program
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