bike-discount.de/enReviews

: 23,932Excellent

4.78

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with Buyer Protection

certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,022 verified reviews in the last 12 months

23,932 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
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the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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(1755)
 Verified review
1 month ago
Just everything went perfect; selecting, ordering and receiving the parts. Also the ordering/billing information that you recieve is clear. I will be back!! ;-)
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 Verified review
1 month ago
Bike has been delivered from DE to CZ in 7 working days (order on Monday and Delivery further week on Thursday. So I think it's good delivery time for big box.
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 Verified review
23 days ago
Excellent service and everything went perfect...fast and safe delivery to Finland. And what comes to bike-->it is a beast I have never had. THX for everything.
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 Verified review
16 days ago
Satisfied costumer! Good quality and well packed. Ordering and payment was pretty easy.. Also a big range of articles to chose from. Would recommend! Grtz
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 Verified review
14 days ago
Bike discount has a huge range of products for unmatched prices. Shipping could be quicker but it's always worth the wait. Customer support is excellent!
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 Verified review
1 month ago
A large selection of quality products. Quick delivery. Making a claim without any problems. Return of unsuitable products from Slovenia without postage.
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 Verified review
7 days ago
Very honest seller, I recommend him to everyone. Extremely fast delivery. I have attached a picture of the last use of the Rider 420 and iGPSPORT HR60.
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 Verified review
4 days ago
Great prices and service. Fast shipping. I am located in the US and it was not much different than ordering from a US based shop. Highly recommend.
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 Verified review
3 days ago
Use English language when sending emails and on the website when it’s being accessed by UK and Irish costumers That would make me buy more often.
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 Verified review
11 days ago
A wide range of products available at very competitive prices. Very happy with the value I got, will definitely purchase again from this site.
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 Verified review
20 days ago
Great service, timely response to All questions, perfect Handling of the returns. A benchmark for other e-shops. Definitely will come back here.
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 Verified review
11 days ago
all I got from BD was kind of great quality. support is very good. quick delivery. If only they start shipping bikes directly to Georgia :)
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 Verified review
14 days ago
Great selection and great prices. I’ve bought both accessories and a bike and I’m super happy with everything. I highly recommend Bike Discount!
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 Verified review
10 days ago
Customer service is just amazing 6/5. If something could be better is gear in stock, but due world situation, I guess this is how it is..
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 Verified review
25 days ago
I have been purchasing number of orders. Very good prices, fast handling, free returns above some order value even from different country.
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 Verified review
7 days ago
Bought GP5000 tyres and latex tubes. Ordered on Monday and received on Thurs to Ireland. Everything perfect and super efficient. Cheers
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 Verified review
18 days ago
Shipping was pretty quick considering customs and the baskets I ordered were packed well. Way cheaper than buying locally in Canada.
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 Verified review
24 days ago
Great support from team in providing and recommending parts. As usual, good and reasonable priced items. Acceptable delivery time..
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 Verified review
10 days ago
Very comprehensive website layout and well thought out. Quick and easy, cheap shopping. Can't fault the experience for anything.
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 Verified review
13 days ago
Great store, they support could be better but it is expected to take some time to reply from a good store, everyone goes there!
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