bike-discount.de/enReviews

: 31,924Excellent

4.79

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certified since: Jun 7, 2022
updated on: Feb 4, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jun 7, 2022
updated on: Feb 4, 2023
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

9,378 verified reviews in the last 12 months

31,924 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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the most relevant critical review


Dec 16, 2022
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
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Reviews for bike-discount.de/en

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(8142)
 Verified review
Jan 17, 2023
I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
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 Verified review
Jan 8, 2023
1) The website navigation is intuitive. The filters do help you find what you look for. 2) The information provided re products are accurate and updated, including estimated time of delivery. 3) Costumer service is responsive and helpful. I like shopping in the website and it brings reliable services and costumer experience not more and not less that I want while purchasing on line. No suggestions at this moment. Keep doing it please!
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 Verified review
2 days ago
Fine tunned processes of inventory management within the company (ordering-packaging, shipment, processing returns) and money back transfer in case of returns. The only thing I would consider to improve - possibility to cancel the order in early stages to avoid potential incurred time wasting, financial costs and additional work related (e.g. to have a possibility to cancel an order within 1-2 hours)
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 Verified review
Jan 18, 2023
 
Very pleased with my goods purchased (lots of biking clothes ranging from socks to pants and vests). Very good quality at a very sharp price. Also shipping is quite fast. Only downside is that the company responsible for shipping dropped it at the front door when no one was home. That's +€450 worth of goods ready to be stolen. Luckily this did not happen...
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 Verified review
Jan 11, 2023
Fast service, fast shipping, until now everything has been spot on, even a return I had to make. One very important thing, what they say they have in stock they usually do, unlike other sites in which you order something and then have to wait 2 weeks or more just for the item to arrive in their warehouse so they can ship it to you. Keep up the good work.
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 Verified review
6 days ago
I have been using them for years, and I have had no problems. But as of lately they refuse to ship certain items to where I live and that is ilegal, and or course they blame it in the company that handles the shipping but it’s still ilegal, and it’s sad to see them neglect an Island where everyone I know who rides a bike has ordered something from them
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 Verified review
Jan 16, 2023
Really quick shipping and most often have the combination of things that I need, last time the rotor disk I've ordered, was in a flat cardboard envelope. I'd recommended a slightly bigger box, since the mail staff pushed it into the mail box. Quicker than to ring the door bell :) Everything went fine, though.
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 Verified review
Jan 9, 2023
The lowest price in all of Europe, BH51M NEO, over 60 euros less than the official distributor Livall Romania. Very fast delivery, 5 days from Germany to Romania. The products are new sealed, original packaging. I recommend this store, seriousness, quick response to email and very low prices!!!
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 Verified review
12 days ago
A pressure gauge measured incorrectly. You willingly refunded the price of this without any kind of examination or product return. We are talking about a product worth 20 euros. The shipping cost would have been more than the price of the product itself. I really liked this kind of attitude.
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 Verified review
Jan 9, 2023
I can't find a fault in shopping at Bike-Discount. Until now all my orders came without a hitch, on time, nothing missing. Truly professional site with some of the best prices on any given item. Please keep it that way, it's such a piece of mind to shop online like this.
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 Verified review
11 days ago
Minor issue with bike bought that was shipped internationally - contacted them and was resolved immediately with replacement component dispatched that day. Reassuring to have good customer service especially when buying online and internationally - would recommend.
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 Verified review
7 days ago
Product selection, pricing, quick shipping. I had to pay for shipping when returning an item - a first one for me, in my history of shopping here. Still understandable, it's a business, and that has costs. Just something to check beforehand, if it applies to you.
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 Verified review
6 days ago
My favorite online bike store. Improvment is needed while logging into webpage, every time is needed to change the language and destination countrzmy manually that is really annoying. Why as login user you can not set preferable language and destination county?
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 Verified review
Jan 13, 2023
I bought a pair of set brakes that usually are only available on USA, the sets came complete, with all the acessories for asemblage (which are not included when buying from USA). Quick shipping and previous technical advice and info, by mail, really amazing.
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 Verified review
Jan 13, 2023
 
Very high business acumen and German precision are the key to your successful business. Minor complaints are that you don't send the goods every working day like before and that you don't grant discounts to us older users. Best regards Mihailo Cogoljevic
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 Verified review
Jan 17, 2023
Great range of quality products at low prices with fast cheap delivery. i love this seller! I did try to sign up to your newsletter but its in German which i dont speak sadly. Thats the only complaint ive got here. Keep doing it exactly as you are.
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 Verified review
Jan 7, 2023
Entrega dentro do prazo e tudo na mais perfeita ordem. Os produtos bem armazenados. À primeira impressão é muito compatível com as fotos anunciadas. Bom preço, tudo funcionando muito bem organizado. Provalmente volto a comprar outras vezes. Obrigado!
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 Verified review
Jan 10, 2023
Contacted them just before Xmas to ask if a product was actually in stock. I was informed correctly and promptly and they didn't make any promises they couldn't keep. My package even arrived on the 24th as promised!
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 Verified review
Jan 14, 2023
I ordered a bike in stock the 24 December. It comes through DHL. We received well packed. No problem, happy with it. Thanks to the team bike discount. They did the best they can do and we are happy!
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 Verified review
2 days ago
I like fair prices and decent selection of products of different brands. Especially discounts, that are pretty competitive. Quick delivery and responsive clients' support. Will keep on buying here.
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