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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
I love variety of products, and good prices. What they could improve is delivery time, it takes even a week to deliver it should be 24h. Furthermore I would love to see possibility to modify the order before it has been shipped.
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Dec 12, 2023
Verified review
O site é fácil de utilizar e tem muita diversidade de produtos.
O preço do transporte é muito caro e pouco eficiente. A transportadora DHL não me veio entregar a encomenda a casa, obrigado-me a ir buscar a um ponto de entrega.
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Sep 24, 2023
Verified review
Articles missing, expensive shipping
Often you have some articles for short period of time. When i find something i would like to order, 2 days later i decide to order and that article is not available any more...
VAT and shipping to Croatia is very expensive.
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May 8, 2023
Verified review
Delivery of the first bike was within suggested timeframe but there couple of issues regarding assembly of the product. Not a big deal but they should have been taken care and corrected at pre- delivery check and service.
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Aug 29, 2023
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I would have given 5 stars but for the minimum purchase spend for shipping to the UK. I happened to be travelling to Germany where I could buy the items I needed for no delivery cost. Otherwise, everything else perfect
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Sep 19, 2023
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I like that they have great prices and always match other stores prices if in stock. I didn't particularly have a great unboxing experience of my bike, but they did refund me for damaged parts. I recommend this store.
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May 16, 2023
Verified review
If the shipping fee for international cargo becomes cheaper...
I think that the quick and appropriate response typical of a German company is truly impressive. In other words, if the shipping fee for international cargo becomes cheaper, the evaluation will be further improved.
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Aug 28, 2023
Verified review
Everything from purchasing, pricing and variety of products was great. My only complain is very expensive shipping cost for Croatia. In case that shipping costs were lower, probably will purchase more stuf often..
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Oct 23, 2023
Verified review
Sufficient range of products at decent price
Sufficient range of products. Even better ifs. The website could be optimised for improved performance and cookies could be used for retaining shipping location and language. Consider an app for mobile use
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Jun 6, 2023
Verified review
Good prices and delivery times. I give only 4 stars as to return products from Romania you nees to pay yourself. Other online vendors offer free returns to Romania. Next time I will choise other vendor.
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Jul 10, 2023
Verified review
Probably a bit overloaded at the time.
Good quality-price ratio. Unfortunately, the promised dispatch date was exceeded by more than two weeks, with poor communication. It seemed not intentional, they were apparently overloaded at that time.
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Aug 9, 2023
Verified review
Shop offers a large range of products. Indication of availability or leadtime is very handy.
Shipping cost for small shipments is too high. Best to wait until you have a large amount before ordering.
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Oct 16, 2023
Verified review
Clear website and fast response. Super prices for quality bikes. Delivery times could be improved a bit, but maybe we are just spoiled on this point. I would recommend this webshop to any bike lover.
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May 4, 2023
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I liked the older website more but maybe it's all about getting used to. Delivery is not so fast as in the earlier days but it is not necessary. Good shop, I'm an addict for more then 10 years now !
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Jun 29, 2023
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Čekanje na robu iznosi koji dan duže nego je navedeno na stranici pri kupnji, no sce uredno stiže.
Dostavljač me ne kontaktira na telefon prije nego što će dovesti robu nego samo dođe bez najave.
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Dec 30, 2023
Verified review
I think it’s a good variety of products. I particularly like when I can quickly filter what I’m looking for, however there is still a room for improvement i.e. applying product specific filters
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Nov 27, 2023
Verified review
Easy platform to buy....plenty of…
Easy platform to buy....plenty of parts. The filters do not work properly. The delivery time is right for my country. After a specific amount of money i believe shipping cost should be free.
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Aug 24, 2023
Verified review
ok overall
It used to be that they would ship the order immediately in the past, but this year they took 3-5 business days so ship products that I made sure were IN STOCK.
Other than that it's ok.
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Nov 11, 2023
Verified review
On my last order my phone number was missing and it was hard for courier 🚚 to deliver my goods.
On various bike parts, their weight is missing which is important information for me
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Nov 14, 2023
Verified review
Good website, easy to navigate. Competitive prices. Quick despatch of items ordered.
But they don't have the comprehensive range of products that some other online retailers have.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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