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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Excellent description of goods .
I would like if my shopping basket stayed live , if I have leave the site, and return later only to find my basket empty 😑
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Aug 13, 2023
Verified review
Paketin osoitekortti oli täytetty nyt oikein.Lähetys tuli perille. Näin ei ollut edellisessä lähetyksessä.Suomessa vaaditaan puhelin numero osoitetietoihin.
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Nov 20, 2023
Verified review
good prices but when stock is out ....
good prices but when stock is out you cannot order but only leave your adres to get a signal when it's back in stock. I would like the choice to just order
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Aug 26, 2023
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We are ordering by advance payment method... when payment is allready confirmed on your account you still need 2-3 days for shipment to start from Germany
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Jun 30, 2023
Verified review
Slow DHL delivery
DHL delivery service is more expensive and slower than DPD delivery service. I would expect a quicker delivery since its shipping costs are more expensive.
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May 19, 2023
Verified review
Think if your buying from abroad
Could have warned me I would have to pay import duty on my order.
Still would be my cheapest option as I couldn't buy shifters in UK without brake caliper
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May 10, 2023
Verified review
Good e-Shop
Nothing, maybe when is any problem with customer order, give faster info to customers, where is problem. I’m satisfied how support worked then. Thanks 😊
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Aug 17, 2023
Verified review
Good prices and availability. The return process however is a bit cumbersome.
Also shipping abroad could be faster. Overall I recommend bike-discount.de
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Oct 3, 2023
Verified review
Good and quick service, but it would be much better if customer had the capability to amend or cancel their order without having to go through support.
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Sep 6, 2023
Verified review
Good products at good prices, the only thing that would make it better would be to not use Parcelforce, their delivery is awful. Use DHL or DPD instead
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Jun 18, 2023
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Service is generally good, bit disappointed having had to send clothes back as the size was way too small, have hoped for feedback but as yet nothing
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May 31, 2023
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out-of-stock product did not become available for ordering when the notice email was sent, but i needed to wait and log in later to complete the order
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Oct 27, 2023
Verified review
Ordering proces went well.
Alltough the communication can perhaps be better.
You can't follow the status of the order or the estimate delivery time.
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Nov 10, 2023
Verified review
Registered customer a long time ago without having a discount to any of my orders..why i should be a log-in client since i don't get any price off??
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May 18, 2023
Verified review
Slow shipping to Finland
Shipping took over two weeks. Minor problems with the order as well, i bought a handlebar for a road bike, cables for breaks and gears were missing.
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Nov 26, 2023
Verified review
Prijs are competitive but dpd delivery not ok
Prijs are competitive. Dpd délibéré to belgium was nog goed. They delivered my package at a lick point at 12 km from my home without notification!
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Oct 6, 2023
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Before I receive the order within 10 days, which is good.
Now and since last year it takes a month to reach destination, if no further delays...
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Jun 27, 2023
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I don't get it with DHL all the way. I don't like posturinn they add cost that DHL do not add. And some time it is a loot of the over all price.
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Oct 30, 2023
Verified review
Great
Lot of stuff, great prices, great support, quick shipping.
It would be nice to have free shipping to Croatia, at least for orders over 100eu.
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May 29, 2023
Verified review
Good experience
Some delivery info was unclear and there was some trouble with paying through Amazon so I had to use other ways, otherwise everything was fine.
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