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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
Service is good, but im not the most patient person myself, so a little bit faster delivery would be better :). 1 month waiting is too long (complete bike,instock).
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Oct 9, 2023
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The better save bike in package. Logistic didn't worry anything 😞 At the photo is my package. I have a lucky becouse only cap on front shock absorber got it damage.
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Aug 9, 2023
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Add the phone number to my address!!!
Everything is great, except you NEVER add the phone number to my address (Romania), so I NEVER get notified by the courier about my delivery (5+ orders already)
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Dec 5, 2023
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De laatste 5 a 6 weken 2x iets besteld, 2x supervlot geleverd. Juiste spullen, juiste maat, kleur enz. Dik tevreden over Bike discount. Henk lier Staphorst.
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Aug 27, 2023
Verified review
Excellent description of goods .
I would like if my shopping basket stayed live , if I have leave the site, and return later only to find my basket empty 😑
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Aug 13, 2023
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Paketin osoitekortti oli täytetty nyt oikein.Lähetys tuli perille. Näin ei ollut edellisessä lähetyksessä.Suomessa vaaditaan puhelin numero osoitetietoihin.
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Nov 20, 2023
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good prices but when stock is out ....
good prices but when stock is out you cannot order but only leave your adres to get a signal when it's back in stock. I would like the choice to just order
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Aug 26, 2023
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We are ordering by advance payment method... when payment is allready confirmed on your account you still need 2-3 days for shipment to start from Germany
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Jun 30, 2023
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Slow DHL delivery
DHL delivery service is more expensive and slower than DPD delivery service. I would expect a quicker delivery since its shipping costs are more expensive.
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May 19, 2023
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Think if your buying from abroad
Could have warned me I would have to pay import duty on my order.
Still would be my cheapest option as I couldn't buy shifters in UK without brake caliper
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Aug 17, 2023
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Good prices and availability. The return process however is a bit cumbersome.
Also shipping abroad could be faster. Overall I recommend bike-discount.de
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Oct 3, 2023
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Good and quick service, but it would be much better if customer had the capability to amend or cancel their order without having to go through support.
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Sep 6, 2023
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Good products at good prices, the only thing that would make it better would be to not use Parcelforce, their delivery is awful. Use DHL or DPD instead
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Jun 18, 2023
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Service is generally good, bit disappointed having had to send clothes back as the size was way too small, have hoped for feedback but as yet nothing
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May 31, 2023
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out-of-stock product did not become available for ordering when the notice email was sent, but i needed to wait and log in later to complete the order
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Oct 27, 2023
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Ordering proces went well.
Alltough the communication can perhaps be better.
You can't follow the status of the order or the estimate delivery time.
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Nov 10, 2023
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Registered customer a long time ago without having a discount to any of my orders..why i should be a log-in client since i don't get any price off??
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May 18, 2023
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Slow shipping to Finland
Shipping took over two weeks. Minor problems with the order as well, i bought a handlebar for a road bike, cables for breaks and gears were missing.
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Nov 26, 2023
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Prijs are competitive but dpd delivery not ok
Prijs are competitive. Dpd délibéré to belgium was nog goed. They delivered my package at a lick point at 12 km from my home without notification!
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Oct 6, 2023
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Before I receive the order within 10 days, which is good.
Now and since last year it takes a month to reach destination, if no further delays...
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