bike-discount.de/en

Reviews:

Dear customer, thank you for your order and your review. We are pleased that you enjoy benefiting from our excellent prices and our large selection of products. So that we can continue to reliably offer this to you and all our satisfied customers, we kindly ask for your understanding that we have to pass on to you fairly and customer-friendly calculated shipping costs. Thank you very much!

Dear customer, thank you for your order and your review. We are sorry that the transport to your delivery country seems to take a little longer. As you could already see from the tracking, the package is already on its way and has arrived in your delivery country. You are welcome to contact our customer service so that we can help you further and, if necessary, initiate an investigation with the logistics partner. Thank you for your patience and understanding.

Dear customer, thank you for your order and your review. We are pleased that you like our product selection. I will be happy to pass on your feedback internally. We appreciate your understanding. Enjoy the products you ordered.

Dear Customer, thank you for your order and your review. We are sorry that there were apparently difficulties with the delivery of the shipment by our logistics partner in your country of delivery and that the package was returned to us. Unfortunately, it is not always possible to find out the cause of an obstacle to delivery by the logistics partner. I have checked your details: Our customer service has been in continuous contact with you and has offered you several options for compensation. The refund was arranged by us, even if it was booked via Amazon, and was made at your express request. Of course, we would have been happy to send you the goods again. The many positive reviews of our shop should make it clear that this is not a scam, and we would like to expressly and formally defend ourselves against this accusation. Nevertheless, we are sorry for the inconvenience caused, even though we had no direct influence on the delivery by the logistics partner. We kindly ask for your understanding.

Dear customer, thank you for your order and your review. We are really sorry that you had to wait a little longer this time. We were temporarily behind in processing due to national holidays and a high volume of orders, and our logistics partner also took a little longer to deliver this time. The backlog has now been cleared, and we are sure that we will be able to deliver to you as quickly as usual next time. Thank you for your patience and understanding.

Dear customer, thank you for your order and your comment. I have checked your details. We did indeed take a little longer due to a regional holiday and a high volume of orders, but we are usually faster. However, we have now made up for the delay. We apologise and thank you for your patience. If there is anything else we can do for you, please don't hesitate to contact us at any time.

Dear Customer, Thank you for your order and your review. I have reviewed your case. We are of course sorry that we were not able to fully However, our customer service has acted correctly. For reasons of sustainability, we do not discard items that can be repaired or recycled. The responsible use of resources is an important concern for us. In addition, in most cases, we depend on you to provide us with the defective item so that we can send it to the manufacturer for inspection. We therefore kindly ask for your understanding.

Dear customer, thank you for your order and your review. I have checked your information. We have already handed over your order to our logistics partner the following day. Unfortunately, it took them a little longer to deliver the package to you. We are very sorry for the inconvenience caused. A tip: with us you have the choice between different shipping companies, it may be advisable to choose a different one in your region next time. Thank you for your patience and understanding.

Dear customer, thank you very much for your order and your review. We have packed your order within a short time and handed over to our logistics partner. Unfortunately, the transport route and delivery then indeed took longer. We are really sorry for the inconvenience. However, please also take into account that the shipment is sent to a country very far from us and several means of transport are used until delivery. We appreciate your understanding.

Dear customer, thank you for your order and your review. We are sorry for the inconvenience caused. Our customer service will contact you again today to offer you a solution. We appreciate your patience and understanding.

Dear customer, thank you for your order and your review. I have reviewed your case. We are of course sorry that you have experienced any inconvenience with the product you ordered. Unfortunately, it is necessary for you to send us a defective product so that we can process the warranty claims. We appreciate your understanding.

Dear customer, thank you for your feedback. We are sorry that there appear to have been difficulties with the delivery by our logistics partner. Can we help you? Please feel free to contact us via our contact form.

Dear customer, thank you for your review and your order! We are sorry that there seems to have been a delay. Please contact our customer service so that we can help you. Thank you for your patience.

Dear customer, thank you for your feedback and your order. Our return conditions for your country of delivery can be found transparently on our website before the purchase. We therefore kindly ask for your understanding.

Dear customer, unfortunately there were bottlenecks in our logistics due to strongly increased sales. The delivery time has increased slightly in some cases for individual customer orders. We apologize for any inconvenience this may have caused.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods are considered delivered in the meantime. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, thank you for your comment. I have reviewed your case. You did not receive a timely response to your email inquiry, for which we are very sorry. However, your order has since been delivered to you and we hope you are satisfied with the goods. Is there anything else we can do for you? Please do not hesitate to contact us again. Thank you for your understanding.

Dear customer, thank you for your feedback. We are constantly working on improvements. Unfortunately, we cannot find any communication in our system from you. If you have any problem with your ordered items, please contact us via our contact form or email. Thank you for your understanding.

Dear customer, thank you for your order and the feedback. Our return conditions for your country of delivery can be viewed transparently on our website before the purchase. We therefore kindly ask for your understanding.

Dear customer, thank you for your feedback. We are sorry that you were not completely satisfied, and we apologize deeply for the inconvenience. I could see from the review that you are already in contact with our customer service, and you have already found a good solution. Is there anything else we can do to help you? Please feel free to contact us again at any time via our contact form. We hope that we can convince you of our quality in your next order. Thank you for your understanding.