bike-discount.de/enReviews

: 23,932Excellent

4.78

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more


certified since: 6/7/2022
updated on: 8/8/2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

2,022 verified reviews in the last 12 months

23,932 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I was shopping at bike-discount for the first time and I liked the quick answers to my questions and the support seems to be very good overall. The delivery time was relatively quick despite difficulties caused by the flooding. The information about the order status and the tracking information was also helpful. I also think the prices are competitive and the selection of goods is huge, but well categorized and everything is easy to find. Overall, I would recommend the shop to anyone. Regarding improvements, I would only suggest to send an information about possible delay in delivery in advance without waiting for customers to ask if their order is going to be sent in time. But I also understand that it is not always possible to inform everyone about unexpected delays in advance.
Report review

Show all positive reviews

the most relevant critical review


10 months ago
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
Report review

Show all critical reviews

Reviews for bike-discount.de/en

Filter 
 Sort by Relevance 
(1755)
 Verified review
25 days ago
Very Good, ordering, delivering and customer service is very Good.
Report review
 Verified review
25 days ago
Great prices,fast shipping what more can a bicycle enthusiast want.
Report review
 Verified review
1 month ago
Good price and service provided after a problem with the shipment.
Report review
 Verified review
Yesterday
Great store with a diverse range of products and the best prices!
Report review
 Verified review
7 days ago 
I have never had problems when odrering goods from Bike-discount.
Report review
 Verified review
14 days ago
Everything was great, from the communication up to the shipping.
Report review
 Verified review
25 days ago
The delivery from order to shipment was smooth, without problems.
Report review
 Verified review
4 days ago
Good price/quality ratio. Fast reply on inquiry about delivery.
Report review
 Verified review
6 days ago
Good selection of products very cheap prices and fast delivery
Report review
 Verified review
9 days ago
Great choice and prices. Fast delivery. Great customer service.
Report review
 Verified review
16 days ago
J'apprécie votre communication et la rapidité de vos services.
Report review
 Verified review
22 days ago
Every aspect was perfect except the option for Express Delivery
Report review
 Verified review
20 days ago
The web is in several language, the item are well classified.
Report review
 Verified review
5 days ago
Great amount of products with low prices and fast deliveries.
Report review
 Verified review
12 days ago
Easy buy and fast delivery. Well informed about order status.
Report review
 Verified review
20 days ago
Delivery time longer than expected. Everything else was fine.
Report review
 Verified review
20 days ago
I like everythig. A lot of superb cyclo brands in one shop.
Report review
 Verified review
21 days ago
EASY TO USE WEBSITE, ORDER ARRIVED WELL PACKAGED AND ON TIME
Report review
 Verified review
21 days ago 
many yeras of cooperation. no mistake. best servise. thanks
Report review
 Verified review
5 days ago 
Fast delivery around europe and great variety of bike parts
Report review