bike-discount.de/en

Reviews:

Dear customer, thank you for your order and your review. We are pleased that you like our product selection. I will be happy to pass on your feedback internally. We appreciate your understanding. Enjoy the products you ordered.

Dear Customer, Thank you for your order and your review. I have reviewed your case. We are of course sorry that we were not able to fully However, our customer service has acted correctly. For reasons of sustainability, we do not discard items that can be repaired or recycled. The responsible use of resources is an important concern for us. In addition, in most cases, we depend on you to provide us with the defective item so that we can send it to the manufacturer for inspection. We therefore kindly ask for your understanding.

Please understand that we cannot assume the return shipping costs in all cases. In the case of incorrect deliveries and justified complaints, we will of course cover the shipping costs.

Dear customer, thank you for your order and your review. We are of course very sorry that you have experienced any inconvenience. Of course, we will help you, our customer service is already in contact with you. However, please note that the item must first be delivered to us before we can make an exchange. As you live in a different country, this may take a few days. There is also a slight delay with our logistics partner due to the public holidays. As soon as we have received the item, we will send you the replacement item immediately. Thank you for your patience and understanding.

Dear customer, thank you very much for your order and your review. We are really sorry that there seems to have been some inconvenience. Unfortunately, I can't find any request from your side in our system. Please feel free to contact us, we would be very happy to help you. Thank you very much.

Dear customer, thank you very much for your order and your review. We apologize for the inconvenience caused. I have checked your details: We may have overlooked your request- for this we would like to apologize profusely! Of course, it is very important to us to be there for our customers at all times. We will contact you now. Please let us know if we can help you any further. Thank you for your understanding.

Dear customer, thank you for your order and your review. We are sorry that there seems to have been some inconvenience in transit. Unfortunately, the logistics partner could not tell us what the problem was. We are very sorry for this. We have therefore refunded you the amount in full. Thank you for your understanding.

Dear Customer, thank you for placing your order with us. We are delighted that you are benefiting from our low prices. In order to continue to offer you the best prices possible, we are unfortunately unable to offer free returns for all countries. However, we regularly review our options and are committed to offering our customers fair and conditions. You can always check our returns policy for your country of delivery on our website before making a purchase. Choosing the right size for clothes and shoes depends on a number of factors. On our website we always give the official manufacturer's specifications. Thank you for your understanding.

Dear customer, thank you for your order and your review. We are sorry that you were obviously not completely satisfied. So that we can help you further, please contact us via our contact form. We are happy to be there for you.

Dear customer, thank you for your order and your review. We are very sorry that there are apparently delays on the delivery route by our logistics partner. We can well understand that this is irritating for you. Likewise, we kindly ask for your understanding and patience, as your delivery country is far away and the shipment has to be transported by several different shipping methods. I could see that you are already in contact with our customer service. Of course, we will help you and are still here for you at any time.

Dear customer, thank you for your comment. I have reviewed your case. You did not receive a timely response to your email inquiry, for which we are very sorry. However, your order has since been delivered to you and we hope you are satisfied with the goods. Is there anything else we can do for you? Please do not hesitate to contact us again. Thank you for your understanding.

Dear customer, thank you for your order and your comment. We regret that we were unable to fully satisfy you. I have checked your details. Our logistics partner took a little longer than expected to deliver, we are sorry about that. According to the shipment tracking, the parcel has now been delivered. I could see that our customer service has answered your questions. Did you possibly have a problem with the mail reception? Of course, you can always contact us if you have any further questions. We hope you enjoy the items you have ordered.

Cher client, nous vous remercions pour votre commande et votre évaluation. Nous sommes désolés d'apprendre que vous avez subi des désagréments en rapport avec votre nouveau vélo. Votre cas a été examiné. Lors de la livraison du vélo, nous informons nos clients des travaux d'entretien nécessaires. Si celles-ci ne sont pas effectuées correctement, les pièces peuvent malheureusement être endommagées. Vous n'avez pas voulu profiter de la vérification de la pièce par le fabricant que nous vous avons proposée. Comme nous avons tout de même fait preuve de bonne volonté à votre égard, nous espérons vous avoir donné satisfaction. Nous vous remercions de votre compréhension.

Dear Customer, thank you for your order and feedback. We are very sorry that there seems to be some inconvenience in transit. Of course, we are now going to help you. We will launch an investigation and get back to you as soon as possible. Thanks for your patience and understanding in this matter.

Dear customer, thank you for your review and your order! We are sorry that there seems to have been a delay. Please contact our customer service so that we can help you. Thank you for your patience.

Thank you for your order and your review. I have checked your details: We are sorry that the delivery of your order took one day longer than we stated in the delivery time. Please contact us about the faulty item. We will of course help you further. We appreciate your patience and understanding.

Dear customer, thank you for your order and your review. I have checked your information. We have already handed over your order to our logistics partner the following day. Unfortunately, it took them a little longer to deliver the package to you. We are very sorry for the inconvenience caused. A tip: with us you have the choice between different shipping companies, it may be advisable to choose a different one in your region next time. Thank you for your patience and understanding.

Dear customer, thank you for your order and your comment. Unfortunately, we cannot offer free returns for all delivery countries. If it is a justified complaint, we will of course bear the cost of the return. We inform our customers transparently about our return conditions on our website, so we kindly ask for your understanding.

Dear customer, thank you for your order and your review. We are sorry that there has obviously been some inconvenience. I have checked your details and unfortunately cannot understand exactly what the problem could be. Is there anything we can do to help you? Please do not hesitate to contact us at any time.

Dear customer, thank you very much for your order and your review. We have packed your order within a short time and handed over to our logistics partner. Unfortunately, the transport route and delivery then indeed took longer. We are really sorry for the inconvenience. However, please also take into account that the shipment is sent to a country very far from us and several means of transport are used until delivery. We appreciate your understanding.