bike-discount.de/en

Reviews:

Dear Customer, thank you for your order and for your review. We are pleased that you can benefit from our low prices and our wide range of products. Unfortunately, in order to continue to guarantee you the best possible prices, we cannot offer free returns and free shipping for all countries. However, we regularly review the options and assure you that we offer fair conditions to our customers. You can view our shipping and return conditions for your delivery country transparently on our website at any time before purchasing. Therefore, we kindly ask you to understand our practice.

Dear customer, thank you for your order and your review. We appreciate the compliment and that you are happy to benefit from our excellent prices. We are really sorry that the delivery of the order took a little longer. I checked your information and could see that the shipment should be delivered today. We are always happy to assist you if there is anything else we can do to help. Thank you for your patience and have fun with your new bike!

Thank you for your order and feedback. We are extremely sorry for any inconvenience this may have caused you and would like to apologise. If there is anything we can do to help, please do not hesitate to contact us. Thank you for your understanding.

Dear customer, thank you for your order and your review. We are sorry that it seems to take so long to deliver the goods. I have checked your information: unfortunately, it seems that the shipment is still being processed in customs in your country of delivery. We hope that the processing will be completed soon and the order can be delivered to you. For now, we will have to wait until customs clearance is complete. However, if there are any further delays, please feel free to contact us again at any time and we will of course be happy to assist you. Thank you for your understanding and patience.

Dear customer, thank you for your order and your review. We are pleased that you are happy to benefit from our good prices. I have checked your information: You are right: due to the public holidays and a high volume of orders, we were unfortunately temporarily a little behind schedule and our logistics partner also took longer to deliver. We therefore apologise for the inconvenience and kindly ask for your understanding. If we can still help you in any way, please do not hesitate to contact us at any time.

Thank you for adjusting your review. We hope that we were able to offer a solution to your satisfaction. If you have any questions, please do not hesitate to contact us.

Dear customer, thank you for your order and your review. I have reviewed your case. Unfortunately, the package seems to have been slightly damaged by the logistics partner on the long transport route to your country. Although this is beyond our control, we would like to let you know that we are sorry for the inconvenience. You assured us that the ordered goods in the package arrived to you completely undamaged. We are of course pleased about this. Unfortunately, in individual cases, damage to the shipping carton may occur during transport to a distant delivery country. This is not desirable, but unfortunately not completely excluded. For this reason, we pack our goods conscientiously, so that they arrive safely at our customers. We wish you much pleasure with the ordered items. Thank you for your understanding.

Dear customer, thank you very much for your feedback. It takes approx. 6 - 9 working days from ordering a bike from stock to delivery. If the ordered bike is not in stock, the delivery time will be extended in line with the delivery to us. We thank you for your understanding.

Dear customer, thank you for your feedback. We are very sorry that it seems to have taken a little longer. We are pleased that we were otherwise able to satisfy you. If you have any further questions or suggestions, please do not hesitate to contact us.

Dear customer, thank you for your order and your review. We are sorry that you are not completely satisfied. I have checked your request. In fact, the item in your photos corresponds to the ordered item, which we also offer like this in our store. Also with our competitors this article is offered in the same way. So there is no mistake here. Please note that the article is available in different variants. Of course, you as a customer have a right to return within the withdrawal period. However, in this case you bear the return costs from your country of delivery. We inform about this transparently in our store. Therefore, we kindly ask for your understanding. May we help you choose the right product? You can contact us at any time, we will be happy to help you.

Dear customer, thank you for your order and your review. We are pleased that you are happy to benefit from our good prices. Of course, we are sorry that you are not satisfied with the delivery time. However, I could see that we processed the order quickly and handed it over to our logistics partner. Could this be a misunderstanding? If we can still help you in any way, please feel free to contact us at any time.

Dear customer, thank you for your feedback. In our webshop we inform you transparently about the shipping costs in several places, we ask for your understanding!

Dear customer, thank you for your order and your review. Thank you for appreciating our service and products. We are happy that you enjoy benefiting from our wide range of products and our excellent prices. Unfortunately, so that we can continue to guarantee these to all our satisfied customers, it is not possible for us to offer individual discounts. But we regularly have great promotions with special offers. We are sure there is also something interesting for you. Thank you for your understanding and enjoy your ordered goods.

Dear customer, thank you for your order and for your feedback, which I will gladly pass on internally. We are of course sorry for the inconvenience. Is there anything else we can do to help you? Please feel free to contact us at any time. Thank you for your patience and understanding.

Dear customer, thank you for your order and your feedback. We are sorry to hear that you are not entirely satisfied with the packaging of the item. However, we hope you enjoy the products you ordered, and we are always happy to help.

Dear customer, thank you for your order and your review. We are sorry that we could not answer your request to your satisfaction. I have reviewed your case: Our service staff informed you promptly that unfortunately we could not make a suitable statement in this case, because you have not purchased the bike from us, and we lacked information to make statements about the compatibility of parts. We thank you kindly for your understanding.

Dear customer, thank you for your order and your review. We usually process orders very quickly. Apparently the delivery took a little longer this time, so we apologise very much for the inconvenience. We appreciate your patience and understanding.

Dear customer, thank you very much for your order and feedback. It is nice that you are so satisfied with us. We are all the more sorry that the delivery was so unsatisfactory in the end. We hope you enjoy the items you have ordered. Thank you for your patience and understanding.

Dear Customer, Thank you for your order and your review. We are sorry that it took a little longer this time. I have checked your details: we handed your order over to our logistics partner on the same day. Unfortunately, it seems to have taken them a little longer to deliver to your country, and we apologise for that. Thank you for your patience and understanding.