bike-discount.de/en

Reviews:

I ordered several times from them without any problems but the last order had some trouble related to the quality of a few items. Tried to solve with the customer support but no one replied.

No free returns for whole eu

when ordering a bicycle and pedals in the order, the bicycle arrived separately and the pedals separately, of course I paid for shipping twice

Prices that are with the goods should be final prices, if not then there should be information why it was raised, this is an unfair practice. As a result, prices that should really be competitive are not.

Biggest let down is the fact you have to pay return costs yourself wich from Finland to Germany is quite much.

Very nice bike , but a lot of rattling sounds, also after 20km the complete crank with pedal fell off. "Bike-discount" agree to pay for checking in the local bike store. But the some sounds are still exists and nobody understand from what places they are.

Ordering from Nordic countries some difficulties occured when returning part of the goods. It was difficult to find info how to accomplish the returnement. I had to ask from the support. In the end I could not find any other way than to pay local post office slow freight of 28€ (express was ten times more expencive) , I had to stress that they arrive sooner than 14days. when the original freight via Dhl express was only 15€. When goods came it was really quick alltough, which I was very happy and surpriced.Second order I thought to use the same dhl express, but that was not option anymore (i figured maybe it was the wheight and soze of the paggage), Now I have painfull waiting in the middle of the season. First order came in 30hours, the next was picked and packed while I asked about it 3 working days later. Well I know, live and learn, order before season. Some information could be more visible and clearly altough. Anyways happy about the portfolio and the quality of the products. Also impressed that 1st deliver was super fast.

It’s always buyer beware. But in my case a “do you want” the optional part that permits the fender to fit more models of bike would have been appreciated. Tips or add ons are ok to suggest if relevant.

They always got incomplete delivery address from Paypal and caused delayed delivery. I asked them for assistance to update the address but they refused to do so. I will not purchase anything from them if I have other choices.