bike-discount.de/enReviews

: 28,598Excellent

4.77

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certified since: Jun 7, 2022
updated on: Dec 5, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jun 7, 2022
updated on: Dec 5, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

6,060 verified reviews in the last 12 months

28,598 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jul 26, 2022 
I've been a customer for quite a while now. I've had some issues with not so good products, but the team has been great in reviewing the situation and doing their best to settle a good deal for both parties. Hope to deal with them again in the near future.
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the most relevant critical review


Jan 18, 2022
Ordered a really nice carbon handlebar, just to find out it's stuck at DHL, and customer service is not doing anything nor even considering to refund my order, they totally ghosted me and just stopped replying to my email after contacting them by both email and phone, they just give always the same answers and do nothing, really disappointed at my "first" real experience with this shop. Avoid!
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Reviews for bike-discount.de/en

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(555)
 Verified review
Oct 6, 2022
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Oct 6, 2022
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Oct 6, 2022
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Sep 13, 2022
Good prices, big catalog. Slightly outdated website design. Also very annoying that when the package reaches my country, DHL hands it off to a very crappy sub-contractor. If I pay 10€ for delivery and choose DHL, I expect to receive the package from DHL
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 Verified review
Sep 22, 2022
Because I purchase online with very limited possibility to return goods, I would like product descriptions to be as exhaustive as they can possibly be. Now, some goods are lacking even basic information.
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 Verified review
Oct 2, 2022
Very broad service offering with good prices. Make sure to select DHL for delivery. Dpd does not meet expectations with packages delivered more than two weeks after shipment by Bike Discount.
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 Verified review
Sep 16, 2022
has a wide list of choice and at inviting prices. I only have a repair to do at consumer service maybe could improve a little on resolution of some issues.
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Sep 23, 2022
Clear order process and fast delivery. Only the customer service when you have a question via the e-mail about a future order is a little bit slow.
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 Verified review
Sep 21, 2022
All the items I ordered were of good quality, the delivery was on time, I will continue to purchase INSHALLAH.
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 Verified review
Sep 21, 2022
Very satisfied with the bike and how it were put together, but DHL takes way to long before home delivery :-)
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 Verified review
Sep 5, 2022
Great prices, great selection of parts and great website to navigate on, but the shipment could be faster.
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Sep 18, 2022
Good prices in 2022 and they still need to work on delivery time....otherwise I will give them 5 stars.
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Sep 14, 2022
Prices are good, 4-5 days for goods to come to Slovenia. But, sending goods back to them is complicated.
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 Verified review
Oct 3, 2022
Good prices and availability of products Long and expensive shipping even for orders above 300-400eur
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 Verified review
Oct 4, 2022
Only negative thing is that item return has to be payed by customer in some European countries.
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Sep 18, 2022
I liked the fast service: I hand to change the address and they did it with a smooth process
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Sep 17, 2022
Order was really good but transportation from Finland was not that what you promise.
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Oct 1, 2022
Got everything you'll need. Low prices, available products (mostly), fast shipping
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 Verified review
Sep 25, 2022
It is needed more detailed description about a product or a link to the user manual
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 Verified review
Sep 12, 2022
Range and quality of goods is good. Postage and returns from Ireland are expensive
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