I have used Bike-discount a few times.. at first I wasn't sure if it was a scam because they were a lot cheaper but the delivery to UK is always really fast with great comms.. I have never had any issues and now happily recommend to friends.. the only issue for some might be the 150Euro minimum spend.. for me it just means I buy more..
Ordered a saddle with carbon rails and received another model with manganese rails; after 3 weeks that item appears as out of stock even though they stated that after I will send back the wrong saddle they will replace it. If they won't solve this in a reasonable way I will file a ECCNET complaint and never order again from them.
Bike parts are cheaper than on competitor stores.
On the other hand shipping outside of Germany for some EU countries is a bit expensive, 15 EUR in my case, worth it if what you buy compensates for the high shipping cost. Some competitors from Germany have shipping between 7.5 and 10 EUR which I think is more reasonable.
Report review
Verified review
Mar 27, 2023
All the items purchased work better than expected. Five stars.
But I would like to know what would have been the expected time of arrival. I assumed it would be a bit faster since I opted for the DHL delivery.
Additionally, I would like to have the option of a faster expedition, even with an extra cost.
Report review
Verified review
Mar 28, 2023
All the right items were in the box. They could have been packed a little bit better, as the items were allowed to move around in the box. Heavy chains bumping onto bike computer etc. The computer's box seemed to have taken the damage and not the computer, I hope.
Report review
Verified review
Mar 15, 2023
Great selection of stock, I have never failed to find what I need with bike discount. My only criticism would be that shipping can seem too expensive for smaller items and it can take several days , but they remain a stalwart supplier of all things bicycle
Report review
Verified review
Mar 24, 2023
J'ai bien aimé Le choix des vélos en stock le prix.
J'aurais aimer un peu plus de communication sur la date de livraison vélo commandés le 3 mars Débités le jour de la commande ,reçus le 16 Mars .
Au final j'ai bien reçu le vélo Conforme à la commande.
Report review
Verified review
Mar 9, 2023
Excellent style and fast shipping. The best shops on the Internet around. However, they are having a problem with keeping equipment in house and also giving equipment in house which is the only reason why I have to score them four stars.
Report review
Verified review
Mar 28, 2023
When submited a question they where quick with the answer. In order to have the correct price you are going to pay you need to select your country. That can be confusing and frustating. A word of advisory perhaps would be convenient.
Report review
Verified review
Mar 28, 2023
Attractive prices and good selection. Availability sometimes unpredictable (same with most dealers).
Can not trust the given times for estimated availability of items. They keep changing and are often postponed.
Report review
Verified review
Mar 5, 2023
I never give 5 stars for the sole reason I can’t give an opinion on something I just bought.
This time the experience has been exceptional, so thumbs up for the service.
Items delivered quickly, in good shape.
Report review
Verified review
Mar 4, 2023
Reliable shop, precise delivery, well packed high quality goods. I would recommend to share more information about the timing and the process of delivery and the cancellation possiblies.
Report review
Verified review
Mar 27, 2023
Nice e-shop with good prices. The shipment of the order was fast and the packaging was very good. Deleting the product from your shopping basket does not exist.
Report review
Verified review
Mar 23, 2023
like: large range, good service and advice
could be better: delivery time to Belgium, free shipping on orders over a certain amount would be nice.
Report review
Verified review
Mar 20, 2023
Almost Everything is prima: -Price , -Webside , -Gamma ,
Only 4 Stars: No answord on my request about the quality of the different Dropperposts.
Report review
Verified review
Mar 21, 2023
I like shopping with you that everything works well, from purchase to delivery. Delivery prices could be less “ 8euros “ usually I payed “ 4”
Report review
Verified review
Mar 11, 2023
Waarde, hebben niets aan te merken naar fiets artikelen aankoop vanop afstand...! Als moto doe zo verder...! Met sportieve groeten, AGA D.
Report review
Verified review
Mar 18, 2023
Sending bike was slow because it took like 10 days to give parcel to delivery.
Otherwise good good experience.
I would order again
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.