bike-discount.de/en
Reviews:

14,393 reviews in the last 12 months50,475 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!
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Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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Dec 15, 2023
 Verified review
Variety of components. Rare out of stock. Free shipping after a specific money amount Filters are not working properly.
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Sep 16, 2023
 Verified review
Le velo est arrivé et tout va super bien . Dommage que DHL ne téléphone pas pour prendre rendez-vous pour la livraison.
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May 4, 2023
 Verified review

Slow delivery

Bike delivery it took 3 weeks. Initial estimation was 9-16 days. Everything looks good, looking forward to test the bike.
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Dec 1, 2023
 Verified review
Nothing i purchasd some RC cycling shoes. At a great price. Great communication, fast delivery. Kept me well informed.
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Oct 13, 2023
 Verified review
fast and correct administration, it's a pity that it is not possible to return the items for free from every EU country
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Sep 20, 2023
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First order and experience

One of the packages in the order did not contain all the parts that belonged to it, but the matter was handled quickly.
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Aug 29, 2023
 Verified review
Advance payment procedure takes wheey too long to be comunicated between your accountant and shipping staff in company
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May 30, 2023
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Delivery time

Product are well enaugh described. The only thing which improvement is welcome is delivery time when shipping abroad.
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Aug 16, 2023
 Verified review
Good bike part shop. Wide selection of quality components. Good and fast support if needed. Shipping could be cheaper.
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Jun 29, 2023
 Verified review

Almost everything is perfect.

Webshop, buying process, delivery and items are very good. Unfortunately there is no free return from my country (EU).
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May 24, 2023
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Assortment

+ Assortment, ordering and payment process - Delivery (still good but twice or 3 times longer than 2-3 years ago...)
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Jun 8, 2023
 Verified review
On time and in right shape , but delivery service delivered next door without leaving a note or sending an email.
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Dec 1, 2023
 Verified review
Good products and reasonable prices. Returning the products should be free of charge at least from inside Europe.
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Sep 7, 2023
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Fair - Good

Good prices, good service... But no free return policy for Croatia, and more expensive shipping than other shops.
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Jul 2, 2023
 Verified review
I liked the fast shipping & delivery. i'd like if you can add delivering to Lebanon also, as you used to before.
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Jul 20, 2023
 Verified review
Fantastic shop with a great variety of products. But they should definitely check the parts prior the shipment.
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Jul 4, 2023
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Like offer, dislike poor packaging quality

Like: what’s offered Dislike: User better transport boxes who resists damages, poor packaging not strong enough
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Jun 4, 2023
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Great seller, but...

I am happy with the purchases I made from this seller but the return/exchange process should be simplified.
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Aug 15, 2023
 Verified review
faster preparing time to shipping, some times after order have to wait 3-5 days before dispatching parcel.
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Dec 21, 2023
 Verified review
I liked communication. having to pay via IBAN is a pain. Should just accept Debit Card or CC for payment
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