bike-discount.de/enReviews

: 26,148Excellent

4.78

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certified since: Jun 7, 2022
updated on: Sep 30, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
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certified since: Jun 7, 2022
updated on: Sep 30, 2022
bike-discount.de/en is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At bike-discount.de/en, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for bike-discount.de/en

3,916 verified reviews in the last 12 months

26,148 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Oct 7, 2021
Good service and pleased with how efficient ordering and delivery was. Sadly, due to Brexit, once it hits the UK shores you get VAT added, import duty (which seems to be more like 3.5% rather than the 2.5% advertised on GOV.UK) and ParcelForce's 'handling fee' of £12. None of this is Bike-Discount's fault. Yet, I think they could do more on their website as 'Tax-free, excluding 14.99 € freight charges' is in really small print. The tech is there to make this clearer. And it's not a 'national sales tax' but VAT which is more understandable for GB customers. That said, still a good price vs GB stockists, in stock (not to be underestimated!) and easy to order, good updates and the delivery time as expected. Thank you.
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the most relevant critical review


Oct 29, 2021
There was a delay delivering the bike, which is OK. The bike arrived with the packaging very severely damaged and as such the bike was also damaged. They offered me 200 euro's compensation which is OK, but it was the rude way in which their staff spoke to me on email that wasn't OK. As if i had done something wrong or as if they found me an annoyance, as if they were bargaining and negotiating and playing games with me, when i was the customer and they should have been as polite and helpful as they could be. Their attitudes stank! Appalling customer service.
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Reviews for bike-discount.de/en

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3 days ago
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3 days ago
greater variety
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3 days ago 
Ok
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4 days ago
Speed and price
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5 days ago
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5 days ago
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5 days ago
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6 days ago
It is needed more detailed description about a product or a link to the user manual
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6 days ago
Price and assortment
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6 days ago
Fair prices, reasonable delivery times, good service and no mistakes
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6 days ago
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7 days ago
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7 days ago
Clear order process and fast delivery. Only the customer service when you have a question via the e-mail about a future order is a little bit slow.
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8 days ago
real good
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8 days ago
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8 days ago
Because I purchase online with very limited possibility to return goods, I would like product descriptions to be as exhaustive as they can possibly be. Now, some goods are lacking even basic information.
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8 days ago
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