bike-discount.de/en
Reviews:

14,315 reviews in the last 12 months50,259 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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8 days ago
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Excellent online bike shop

Good choice of products, good pricing and delivery as promised
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8 days ago
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The distribution is very bad. No one knows where the order is located, the driver lied when indicating the delivery time.
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JT
Juho T.
Tampere
9 days ago
 Verified review
Decent prices and fast delivery. Minus one star for having to pay if I need to return something.
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9 days ago
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Nice package. There should be free shipping.
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The delivery was not the fastest one.
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9 days ago
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Expensive shipping costs in Greece

I would put 5 since the prices are really good but the bad thing is that the shipping costs in Greece is 15 euros which makes the parts almost the original price from other stores
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