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Top positive review
Aug 16, 2023
Verified review
Very efficient and well packed.
The prices were also fair.
The only minus point is regarding the delivery time.
One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier.
We also used the same transport company.
This wasn't that bad but comparing companies we would say that the competitor worked internally faster.
Despite it, we strongly recommend bike-discount.de!!
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them...
Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Good prices, ok delivery speeds. Never had any real issues with anything.
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Jul 30, 2023
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Jul 30, 2023
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Jul 30, 2023
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Fast handling of reclaim
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Jul 30, 2023
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Excellent service.
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Jul 29, 2023
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Overall very good service. Great Packaging. A bit delayed arrival compared to previous orders.
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Jul 29, 2023
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Fast delivery but they need to get better at packing stuff the right way.
they do offer a lot of products at a great price point, they were fast in shiping my order but the way they packed my rigid Schwable bicycle tyre was not the best it arrived almost bent in two! thats not good for this type of tyre .
I hope that in future orders things like this dont hapen again...
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Jul 29, 2023
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Jul 29, 2023
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Jul 28, 2023
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The expedition time , it takes more than one week to send my package.
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Jul 28, 2023
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Wide selection and competitive prices
Bikediscount have a wide selection of many diffrent types of items, and the prices are competitive
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