bike-discount.de/en
Reviews:

14,703 reviews in the last 12 months51,736 total reviews  

4.80
Excellent

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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Mar 26, 2024
 Verified review
price of the bikes are good but no emails saying you have bought it and the waiting time to recieve it 20 to 26 days :-( bought an ebike there 11days again and havent heard anyhting yet (no email saying thanks for.... or we will ship your bike asap ......)
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Reviews for bike-discount.de/en

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Sep 8, 2023
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Great service overall
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Sep 8, 2023
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Sep 8, 2023
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Sep 8, 2023
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Fast delivery to Finland, products are excellent
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Sep 7, 2023
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experience was very good
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Sep 7, 2023
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High quality in a very good price

Quality and prices of the products is very good. For some reason the final prices at the checkout were slightly higher than what they were listed. Delivery was fine, but the tracking information did not update (obviously, this isn’t BD’s fault).
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Sep 7, 2023
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Fair - Good

Good prices, good service... But no free return policy for Croatia, and more expensive shipping than other shops.
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Sep 7, 2023
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Good prices and service Delivery was slighty delayed
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Sep 6, 2023
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Good products at good prices, the only thing that would make it better would be to not use Parcelforce, their delivery is awful. Use DHL or DPD instead
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Sep 6, 2023
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No option to avoid home delivery. I prefer pick-up point / several days faster.
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Sep 6, 2023
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Sep 5, 2023
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Sep 4, 2023
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It's a great shop. Has its flaws in customer service area though...

It's a great shop when it comes to the variety of goods, choice of parts/brands etc. However, the customer service sometimes lacks responsiveness. Some rather simple inquires take quite a long time to be answered. Their response time is slightly better when the communication is in German.
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Sep 4, 2023
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the bike
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Sep 4, 2023
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Sep 4, 2023
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Sep 3, 2023
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Sep 3, 2023
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Sep 3, 2023
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Sep 3, 2023
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