bike-discount.de/en
Reviews

: 42,236Excellent

4.79

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Reviews for bike-discount.de/en

16,052 verified reviews in the last 12 months

42,236 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

bike-discount.de/en customer
Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

bike-discount.de/en customer
Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here

Reviews for bike-discount.de/en

(1582)
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bike-discount.de/en customer
Sep 8, 2023
 Verified review
bike-discount.de/en customer
Sep 8, 2023
 Verified review
bike-discount.de/en customer
Sep 8, 2023
 Verified review
Fast delivery to Finland, products are excellent
bike-discount.de/en customer
Sep 7, 2023
 Verified review
experience was very good
bike-discount.de/en customer
Sep 7, 2023
 Verified review

High quality in a very good price

Quality and prices of the products is very good. For some reason the final prices at the checkout were slightly higher than what they were listed. Delivery was fine, but the tracking information did not update (obviously, this isn’t BD’s fault).
bike-discount.de/en customer
Sep 7, 2023
 Verified review

Fair - Good

Good prices, good service... But no free return policy for Croatia, and more expensive shipping than other shops.
bike-discount.de/en customer
Sep 7, 2023
 Verified review
Good prices and service Delivery was slighty delayed
bike-discount.de/en customer
Sep 6, 2023
 Verified review
Good products at good prices, the only thing that would make it better would be to not use Parcelforce, their delivery is awful. Use DHL or DPD instead
bike-discount.de/en customer
Sep 6, 2023
 Verified review
No option to avoid home delivery. I prefer pick-up point / several days faster.
bike-discount.de/en customer
Sep 6, 2023
 Verified review
bike-discount.de/en customer
Sep 5, 2023
 Verified review
bike-discount.de/en customer
Sep 4, 2023
 Verified review

It's a great shop. Has its flaws in customer service area though...

It's a great shop when it comes to the variety of goods, choice of parts/brands etc. However, the customer service sometimes lacks responsiveness. Some rather simple inquires take quite a long time to be answered. Their response time is slightly better when the communication is in German.
bike-discount.de/en customer
Sep 4, 2023
 Verified review
the bike
bike-discount.de/en customer
Sep 4, 2023
 Verified review
bike-discount.de/en customer
Sep 4, 2023
 Verified review
bike-discount.de/en customer
Sep 3, 2023
 Verified review
bike-discount.de/en customer
Sep 3, 2023
 Verified review
bike-discount.de/en customer
Sep 3, 2023
 Verified review
bike-discount.de/en customer
Sep 3, 2023
 Verified review
bike-discount.de/en customer
Sep 3, 2023
 Verified review