bike-discount.de/en
Reviews:

14,253 reviews in the last 12 months47,746 total reviews  

4.80
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 7, 2022
The Trustmark indicates trustworthy online retailers.
bike-discount.de/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €20,000. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for bike-discount.de/en

 Sort by  
Relevance
(12435)
Reset
NS
Feb 7, 2024
 Verified review

Bike-discount is the go to page for my cycling gear

Bike-discount is the first place I check when I need stuff for cycling, usually best prices and would have plenty of options to choose from with best delivery times & track record so far even compared to amazon or my local shops.
Report review
Feb 2, 2024
 Verified review
Excellent service from Bike Discount. Cheapest retailer I could find for both Sidi Tiger 2 and Shimano XTR M9100, great value. Goods did take awhile to get from Germany to UK but no drama. Would definitely recommend. Wunderbar!!
Report review
Jan 30, 2024
 Verified review

Favorite bike e-shop

Great prices. A lot of products to choose from. Out of stock notification helps a lot + they restock pretty often. Great product descriptions. Not sure what else could you add to improve the UX. Site looks and works great.
Report review
Feb 15, 2024
 Verified review

The best !

I've ordered a sh@t load of stuff and two new bikes, and everytime the service is excelent ! A enormous variety off product, and the online dealer for the Radon bikes, combined with a quick delivery and good prices
Report review
10 days ago
 Verified review

Excellent postorderbedrijf !

Nu derde bestelling. Een plezier om met bike discount te werken. Naast zijn scherpe prijzen is er een zeer correcte en uiterst vlotte levering. Goede overzichtelijke site. Direct bevestiging via mail na bestelling.
Report review
3 days ago
 Verified review
Great and fast customer service, unbeatable prices and a wide range of products. I do not love the very long delivery time of bikes (it sometimes takes longer than a car delivery) but this is rather common nowadays.
Report review
Feb 1, 2024
 Verified review

ΔΙΟΝΥΣΗΣ απο Ελλαδα

πολυ καλο καταστημα.εχει τα παντα για το ποδηλατο μου και τον εξοπλησμο μου σε παρα πολυ καλεσ τιμες. το μονο αρνητικο ο χρονος παραδοσης για ελλαδα αλλα αυτο ειναι προβλημα της μεταφορικης που συνεργαζονται ,
Report review
Feb 9, 2024
 Verified review
Харесват ми цените на стоките, подробното описание, бързата доставка и най вече обратната връзка когато направих запитване за даден артикул. Малко е скъпа доставката, но цените на стоките са на ниво.
Report review
20 hours ago
 Verified review
Wanneer bepaalde onderdelen vermist waren door de transport firma er mij dadelijk de vermiste onderdelen opgestuurd werden 👌 Wanneer je veel koopt zou je wel eens een korting logen ontvangen
Report review
22 hours ago
 Verified review

Nothing could be done better!

Everything arrived on time and well packed, the price was good, and riding my bike is so much fun with the new parts! From this experience nothing could be done better! Thanks bike discount
Report review
Jan 30, 2024
 Verified review

Best price/value

Bike was shipped within the promised period. Packaging was also safe and secure. 5* to bike-discount. DHL could improve, at least an email or phone call would be useful before delivery...
Report review
Feb 13, 2024
 Verified review
Jeg er generelt meget tilfreds med at handle med Bike-discount.de Jeg modtager altid den bestilte varer indenfor ganske kort tid. Jeg er meget tilfreds og handler helt sikkert der igen.
Report review
12 days ago
 Verified review
My order delivery was missing items but they refunded without too many issues. After which I reordered them. The reason of error unknown but at least they did the correct thing.
Report review
Jan 31, 2024
 Verified review

One of the best online bike stores

Not the fastest delivery, but at least they deliver. Great customer service that responds very quickly to your questions. Also no useless AI chatbot but real people that answer
Report review
5 days ago
 Verified review
Great shop. I had a small issue where they didn't abide with their price guarantee policy by refusing to accept Rose's price for an item but alas, maybe it was a weak employee.
Report review
Feb 1, 2024
 Verified review

Well recommended

Well assorted. Site is well laid out. Easy to surf. Good prices compared to the lbs. Good helpdesk. Friendy people, that do their best to help you. Shipment is easy to follow.
Report review
7 days ago
 Verified review
Products came very fast! In the past when I needed customer service they were on point. The only thing they mess up is the fact that my phone number is never on the box!!
Report review
Feb 15, 2024
 Verified review

I ordered the wrong size...

I ordered a product but unfortunately the wrong size. I appreciate it very much that I could send the product back and got a full refund, even for the transport costs.
Report review
Feb 2, 2024
 Verified review
Good and correct communication on the phone ! But when you send one ( no more )info about the expected delivery date the call was not nessecary all the rest is super
Report review
Feb 13, 2024
 Verified review

Spare parts for my mountain bike

I ordered some spare parts for my mountain bike. It was easy, and the price was right. The parts where shipped the same day, and arrived within the expected time 👍
Report review