bike-discount.de/en
Reviews:

14,360 reviews in the last 12 months47,512 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Feb 5, 2024
 Verified review

Good prices and trustworthy

I order most of my bike stuff from here. Everything is priced well, I always received everything I ordered, within a couple of days. Tracking is accurate.
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6 hours ago
 Verified review
Purchased and Returned a few items and the experience and delivery times are good. No complaints so far with small little items. No experience on bikes.
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Jan 30, 2024
 Verified review

Solid webshop

Solid web shop, intuitive to use. Good support for business customers. Goods is well packed and quickly shipped (I waited 3 business days for arrival).
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12 days ago
 Verified review
I liked the quality of the bike for the price. I would have liked if accessories were recommended with the bike, like mudguards, pedals, lights etc..
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Feb 7, 2024
 Verified review
Excellent website with lots of products / sizes... Exempting, in some way, shipping costs would greatly improve the relationship with customers...
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Jan 27, 2024
 Verified review
Great stock, good homepage, speedy delivery and low prices. It's that simple. Never missed an item, always quick an reliable. Highly recommended!
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5 days ago
 Verified review

two bikes and some accessories

I bought two bikes and some accessories and all was delivered in perfect condition. All well packed and quickly shipped. Can recommend this shop.
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Feb 10, 2024
 Verified review
Always available and usefule parts for economicaly reasonable costs. Only for returning items could be improved in terms of fregiht cost options.
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Feb 4, 2024
 Verified review
Alles vlot en correct geleverd De site in het nederlands (het is niet altijd gemakkelijk om de juiste benaming van een onderdeel te vinden)
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Feb 10, 2024
 Verified review
Serious bike shop, known for many years and always with high standard service and products. Passes a feeling of confidence to its clients.
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Feb 8, 2024
 Verified review

bike-discount.de customer service

I've ordered 2 x EMTB + accessories from bike-discount.de and the service received so far has been excellent. Their prices are great too.
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Jan 29, 2024
 Verified review

Fast shipping and great prices

Great prices and my new Ibera rack and bag arrived incredibly quickly from Germany to Ireland. Relief after Wiggle stopped shipping here!
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Feb 6, 2024
 Verified review
They promised 12-14 days delivery time and they fulfilled it. The tracking information was clear, product arrived as per respection.
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Feb 7, 2024
 Verified review
Very professional. I bought one bicycle and some accessories in two different purchases. The delivery was tracked without problems.
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Feb 7, 2024
 Verified review

Very good shop

Much better prices compared to Czech, clear communication and shipment tracking, quick delivery. Definately will shop there again.
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MD
Marc D.
Lochristi
Jan 25, 2024
 Verified review
Fast response on mail, correct behaviour for internet-shop in you return a part. No discussions for getting you money back. Top!
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7 hours ago
 Verified review
Cyklen er som den skal være, men syntes der er for lang leveringstid, måtte maile til dem for at rykke for afsendelsen 2 gange.
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13 hours ago
 Verified review

Good Reliable Trader.

I have always been totally satisfied with both the goods purchased and the service provided. No reason that I can see to change.
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13 days ago
 Verified review

Wonderful price and quick delivery

I would suggest the original packaging better than the sack in the bike discount box which may make you feel it is not brand new
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TM
Feb 7, 2024
 Verified review
Buying both bikes and accessories for 8 years without a hitch. No issues toward shipping Sweden. Its my obvious store of choice!
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