bike-discount.de/en
Reviews:

14,360 reviews in the last 12 months47,512 total reviews  

4.80
Excellent

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bike-discount.de/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Top negative review

Apr 22, 2023
 Verified review
I'm a long-time customer here, and ordered parts needed for a 2 month bike holiday. The parcel company lost the parcel and sent me a confirmation mail that they have for sure lost the parcel. I've contacted bike-discount 4 times now and they refuse to answer. I've made it clear that I need this parcel urgently (have been waiting for almost 3 weeks now). The only answer I get is: "we will come back to you via mail". Via mail they sent a standard message that the parcel company has not yet contacted them... Any other online shop I know would already have resent the package. Customer satisfaction is not very important. This will have been my last purchase here
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Reviews for bike-discount.de/en

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Feb 10, 2024
 Verified review

Improvement idea

When Amazon sends several lightweight goods in single purchase, they take only single shipping charge for all goods at once.
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2 days ago
 Verified review

The best online shop of its kind

The website is nice. Product choice is huge. Availability is clearly indicated. Delivery is fast. What more can we ask for?
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MP
Matej P.
Kavče Velenje Slovenija
12 days ago
 Verified review
Nice things for Nice price Why dont Pay only one shippment when ordering more things which together cost more than 100€ ???
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8 days ago
 Verified review
The company is worth recommending! everything works perfectly at every stage of sales. The bike was delivered to Poland.
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Feb 10, 2024
 Verified review
Good contact, good information about proceeding of my order, boxes sealed with protection tape. Happy with this order.
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9 days ago
 Verified review
All went well, fine communication, status updates, perfect packaging. I'm delighted with my brand new Radon Cragger.
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Feb 7, 2024
 Verified review
Wide variety with amazing savings. It's worth the delivery time for me. Never have I been let down or disappointed
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3 days ago
 Verified review

Service quality and attention to detail

I am really pleased with the quality of service and their attention to detail. Their prices are unmatched elsewhere.
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4 days ago
 Verified review

One of the best online bike stores there is

Great stock level and availability, very competitive prices, keen postal rates, and excellent order turnaround time.
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3 days ago
 Verified review

Always a pleasure to do shopping

Highly recommended, great price, and fast shipping. Communication is quick, and refund when needed is super fast.
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13 days ago
 Verified review
It was a good experience although there was a problem with a product I got a good response from customer service.
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Feb 7, 2024
 Verified review
Refund process was amazingly quick...Super Fast delivery of the order. Very quick agent reply from email support
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Jan 28, 2024
 Verified review

Perfect choice

All went perfect from selecting product on website till delivery at home. That's all I want. So, perfect for me.
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Feb 6, 2024
 Verified review
La rapidez de envío, la calidad de los productos, número de productos disponibles y por supuesto los precios.
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Jan 29, 2024
 Verified review

The best internet store!!!

Perfect in all of them. Immediate response, Βest prices, Immediate response, fast delivery. I highly recommend
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Feb 5, 2024
 Verified review
Good pricing, fast delivery. I would work on decreasing the shipment cost, or provide free shipment treshold.
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Jan 27, 2024
 Verified review

One of my favorite shops

Great selection, good prices, the goods are nicely described. Only the website is acting a bit slow lately...
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4 days ago
 Verified review
delivered to Warsaw within 4 days from the date of placing the order everything is in the best possible way
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13 days ago
 Verified review
This is internet shop which always provides high quality service, the lowest prices and very quick shipping.
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Feb 9, 2024
 Verified review
Everything went smoothly and clearly communicated via email. Just a little slow on the delivery in Croatia.
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