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Top positive review
Feb 18, 2024
Verified review
I bought the White Strap with Red Accent for a Moonswatch (Mission to Mars)
Pro:
- quality Strap and comfortable
- very quick delivery
- the tool is quite useful (good quality)
Con:
- Red does not match the Mission to Mars-red (but that's still fine IMHO).
- It should be mentioned in the instructions that the Moonswatches scratch quite easily when mounting the strap (one should use tapes and/or extra care).
Over all pleasant experience, would recommend and/or buy again.
Delayed delivery for over 5 weeks. Tracking then claimed it was delivered, yet has not. Tracking now states returned to shipper.
No information provided at all from any party.
The strap is good quality and looks good. Paid for priority shipping but they still shipped it with the basic shipping method and it took 2 week. All in all happy with the purchase.
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Answer by The Strap Brothers
Apr 22, 2024
Thank you for your feedback and for highlighting the quality of our strap! We're glad to hear that you're satisfied with the product itself. However, we apologize for the oversight regarding the shipping method. Your experience is important to us, and we're sorry for any inconvenience caused by the delay in delivery. We will get in touch with you about this via email. We'll certainly review our shipping procedures to ensure that this doesn't happen again in the future.
We're pleased to know that despite the shipping issue, you're still happy with your purchase overall. Your satisfaction is our priority, and we appreciate your understanding. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.
With kind regards,
Team The Strap Brothers
Feb 18, 2024
Verified review
I bought the White Strap with Red Accent for a Moonswatch (Mission to Mars)
Pro:
- quality Strap and comfortable
- very quick delivery
- the tool is quite useful (good quality)
Con:
- Red does not match the Mission to Mars-red (but that's still fine IMHO).
- It should be mentioned in the instructions that the Moonswatches scratch quite easily when mounting the strap (one should use tapes and/or extra care).
Over all pleasant experience, would recommend and/or buy again.
Report review
Answer by The Strap Brothers
Feb 19, 2024
Thank you for sharing your feedback with us! We understand your comment about when you change the strap. Indeed, changing the strap should be done with care. We will definitely take your feedback into account and add this instruction to the shop. Your feedback is valuable to us.
Overall, we're pleased to hear that you had a pleasant experience and would recommend or buy again. If you have any further questions or need assistance, please don't hesitate to reach out. With kind regards, Team The Strap Brothers
Feb 17, 2024
Verified review
Great communication, proffessional and very efficient
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Jun 22, 2023
Imported review
The watch itself and the colourfull design of the straps, i did return them cause at the same time i recieved them as a present
Report review
Sep 9, 2023
Verified review
Great straps
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Answer by The Strap Brothers
Oct 23, 2023
Thank you for your review. Enjoy your strap! | Team The Strap Brothers
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.